10.0

really awful
Crashes / Fires:
5 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
28,245 miles

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« Read the previous 20 complaints

problem #256

Apr 032023

Focus

  • miles
The DPS6 dual-clutch transmission shudders and shifts hard during all phases and speeds. Acceleration is unpredictable and feels as though it could stall at any time. Ford wants $3000 - $5000 to repair. They also state the issue is common.

- Moreno Valley, CA, USA

problem #255

Mar 312023

Focus

  • miles
The vehicle shakes, stalls shuts off when filling up with gas. Once gas is added, you have to keep the feet on the gas (reveing up to ensure it starts), then drive to get the gas flowing into the engine. The vehicle was taken for diagnostic with an Auto Zone and a mechanic and the codes pulled (more than once) was...P1450 and P2196. This was brought to the attention of dealer at time of purchase and requested another vehicle. They ensured it could be fixed; after another yr. or more now the codes are appearing again. I have dates for repair, but will have to get copies of work completed from the dealer.

- Atlanta , GA, USA

problem #254

Dec 052022

Focus

  • miles
I pulled out of my brothers driveway as I pulled out the car failed to go over 10mph and started to lurch back and forth. I almost got in an accident because of this. There was a car coming down the road and they had to swerve to miss me because I couldn-??t get the car to go over 10. I promptly pulled the car over after that.The car also would go into reverse but would not move. I had the car towed to a local Ford dealer because I did not feel it was safe to drive. There were no warning lights on the car at the time of the incident. The check engine light did come on later though. The dealership said the TCM had failed and would need to be replaced but I would need to wait for the part because it-??s on national factory back order. After waiting 4 months and calling Ford to complain multiple times the part finally came in. They installed the part and told me it did not fix the issue and I would need a replacement transmission. The car has not been fixed, failure date was at 87,300 miles. The car is no longer safe to drive and costs way too much for me to fix.

- Ilion, NY, USA

problem #253

Mar 202023

Focus

  • 98,639 miles
The contact owns a 2017 Ford Focus. The contact stated while driving 55 MPH the vehicle loss all motion of power to the vehicle without any warning. The contact was able to pull over on the side of the road and shut down the vehicle. The vehicle was towed to the contact home. The dealer was contacted, and the dealer stated that the vehicle needed to diagnose. The manufacturer was contacted, and a case was filed and advised to contact NHTSA and file a complaint. The failure mileage was 98,639.

- Milerville, MD, USA

problem #252

Mar 232023

Focus

  • miles
Power shift transmission/dual clutch is shuttering /jerking when accelerating from a stop or and turning corners.note this happens regularly. Its been back to dealearship on 4 occasions. They replaced clutch assembly once in Feb 2020, it was taken in again in May 2021 for same issue told it was in spec. The fourth time was taken in in March 2023 told its in spec.can't find the date for time number 3, but was told then it was in spec.

- Springfield, MA, USA

problem #251

Mar 062023

Focus

  • 112,008 miles
Ever since purchasing this vehicle 2nd hand, it has had "Fuel Rail Pressure Too Low" and "Lost Communication with Fuel Pump Control Module" intermittently. Attempted to fix with a mechanic, had fuel control module replaced. It occurred again, so had fuel pump replaced. It still randomly stalls out, leaving us in danger on the roadway. Pulling into traffic can be dangerous, since a stall-out would guarantee a collision with on-coming traffic. Engine light stays on when it stalls, eventually will start again, and light disappears. This has been an ongoing problem over the last 2 years. Vehicle can only be used for local driving in the event of being stranded, sometimes on a monthly basis. Recently now, the Transmission Control Module has stopped working and needs to be replaced (as of 3/6/23). Mechanic says these parts are on backorder for 1+ years.

- Nooksack, WA, USA

problem #250

Mar 172023

Focus

  • miles
My vehicle has a faulty transmission problem and a fuel problem, The vehicle has been inspected by personal mechanics and CarX, 5 codes have been scanned and confirmed that their are 2 codes for the transmission and 2 codes for the fuel system. Check engine light is on, the vehicle will no longer go into reverse but can continue to go into drive but does not accelerate rpm when accelerating on the gas.

- Springfield , IL, USA

problem #249

Mar 182023

Focus

  • miles
While accelerating from a complete stop, the car frequently jerks and sputters while it appears to be attempting to switch gears. This has been a problem since I bought the car pre-owned in 2020 but it has become much more frequent and instead of doing a single jerk or sputter when stepping on the gas, it does it much more. I did research more and it appears the make, model, and year were part of a recall prior to my owning the vehicle for what seems to be the same issue; however, my VIN was not part of that recall.

- Laurence Hbr, NJ, USA

problem #248

Mar 092023

Focus

  • miles
Transmission shakes when taking off and stumbles to get going. it almost got me hit when turning due to it not wanting to go.

- Valparaiso , IN, USA

problem #247

Mar 082023

Focus

  • miles
The transmission starts to shift too hard. It doesn't accelerate easily, and when it does, it gets very jerky.

- San Antonio, TX, USA

problem #246

Mar 062023

Focus

  • 56,500 miles
The contact owns a 2017 Ford Focus. The contact stated while driving approximately 40-45 MPH, the RPM-€™s started fluctuating before lowering and the vehicle stalled. The contact was able to regain motive power by excessively depressing the accelerator. The contact was able to drive approximately 5-10 minutes however, while coming to a stop light the vehicle stalled. The contact was able to restart the vehicle and the vehicle drove normal. The check engine warning light was illuminated. The contact, a certified mechanic, retrieved a diagnostic trouble code for a malfunctioning EVAP system and that the O2 sensor had malfunctioned. Additionally, the fuel level was elevated. The dealer was contacted and confirmed the VIN was not included in a recall. The manufacturer was not made aware of the failure. The approximate failure mileage was 56,500.

- Parker, CO, USA

problem #245

Feb 142023

Focus

  • miles
I was driving home from my mother's home and the car swerved and was hard to keep control of. The next day I was headed to work and the warning came on that the transmission was too hot. I let it cool down for 15 minutes and the message said it was safe to drive, but the process repeated 4 times.i called for tow to the mechanic and he said it was a transmission control module. The part was on backorder for se eral weeks. When they tried to do the repair it did not work.

- Oceanside , CA, USA

problem #244

Jan 292023

Focus

  • miles
Dual clutch transmission needs replaced and my vehicle only has approximately 44,500 miles on it. Mechanics including Ford mechanics say that it is no fault of my own but a common problem with the 2017 Ford Focus transmission. The automatic transmission loses power, hesitates and shakes between gears sometimes, especially on inclines. It also when going from reverse to drive which started yesterday 03/03/2023 sometime after Ford Services inspected it, now sometimes the vehicle still drives in reverse after shifting to drive until i press my brakes, look to see it is in drive, which it is, then, press the gas pedal again and it moves forward finally as it should. This occurrence is random but mostly an issue when having to reverse on a slight incline out of a parking position, which makes it more dangerous. This is not a one time occurrence but ongoing until i replace the transmission. There are also no service engine lights warning of the transmission or anything else for that matter showing there being an issue even though there is.

- Grand Junction, CO, USA

problem #243

Feb 262023

Focus

  • miles
I went to pull into traffic and when I pushed on the gas to hurry it just did a jumping stuttering type of thing. I almost got hit, it-€™s like it just doesn-€™t want to engage right away and I don-€™t know if it-€™s the clutch or transmission. Hills are also an issue, just jerks and jumps trying to go into a gear. I was told this car would not have the same problem as the previous years but I am very upset and lucky I didn-€™t get killed. Thank you my number is (434) 444-0503

- Madison Heights, VA, USA

problem #242

Feb 272023

Focus

  • 69,000 miles
The contact owns a 2017 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle made abnormal sounds. Additionally, the transmission was slipping while driving. The vehicle was taken to the dealer, where it was diagnosed with bearing and bushing failure, and the DPS gearbox needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 69,000.

- Honolulu, HI, USA

problem #241

Jan 012022

Focus

  • 100,838 miles
The contact owns a 2017 Ford Focus. The contact stated while driving approximately 20 MPH and shifting from first to second gear, she heard an abnormal noise. The contact stated no warning light was illuminated. The contact was able to continue driving to her destination. The contact took the vehicle to the local dealer, where it was diagnosed with needing the clutch to be replaced. The vehicle was repaired but experience the same failure within two months. The contact took the vehicle back to the local dealer, where it was diagnosed with needing the clutch to be replaced for second time. The vehicle was repaired but experience the same failure a second time. The contact took the vehicle the third time to the local dealer, where it was diagnosed with needing the axle to be replaced. The vehicle was not repaired. The contact purchased the axle from the dealer but took the vehicle to an independent mechanic and had the axle replaced. The vehicle was repaired but continued to experience the failure and the contact stated that a control module warning light was illuminated. The contact took the vehicle to another independent mechanic, where the vehicle was diagnosed and it was determined that the clutch fork needed to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was 100,838.

- Lees Summit, MO, USA

problem #240

Jun 252022

Focus

  • 100,000 miles
The contact owns a 2017 Ford Focus. The contact stated while driving 20 MPH, the vehicle lost motive power and started jerking with the check engine warning light illuminated. The contact was able to drive the vehicle to the dealer and was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated that there was no Extended Warranty on the vehicle. The failure mileage was 100,000.

- Naperville, IL, USA

problem #239

Jul 012018

Focus

  • 17,500 miles
The contact owns a 2017 Ford Focus. The contact stated while driving at various speeds, the vehicle was jerking, lost motive power, and hesitated while accelerating. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure. The contact stated that the vehicle had been serviced for the same failure previously, and the transmission clutch was replaced on three separate occasions. The failure mileage was 17,500.

- Morrisville, NC, USA

problem #238

Mar 062022

Focus

  • 100,000 miles
The contact owns a 2017 Ford Focus. The contact stated while attempting to accelerate from a stop light, the vehicle failed to accelerate properly with the transmission warning light illuminated. The vehicle was taken to the dealer, and the contact was informed that the clutch needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated that the vehicle was not included in NHTSA Campaign Number: 18V845000 (Power Train) and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 100,000.

- Saint Paul, MN, USA

problem #237

May 012022

Focus

  • 50,000 miles
The contact owns a 2017 Ford Focus. The contact stated that the vehicle was shuddering while shifting from first gear. Additionally, after refueling, the vehicle hesitated to restart. The contact also stated while driving, the transmission was slipping. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic who informed the contact that there was an issue with the fuel system. The vehicle was taken to the local dealer where it was diagnosed that the failure was due to the purge valve being stuck open. The vehicle was not repaired. The contact stated the failure was related to NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline) and NHTSA Campaign Number: 18V845000 (Power Train) however, the VIN was not included. The manufacturer was contacted but no additional assistance was provided. The failure mileage was approximately 50,000.

- La Grange, TX, USA

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