I was driving home from my mother's home and the car swerved and was hard to keep control of. The next day I was headed to work and the warning came on that the transmission was too hot. I let it cool down for 15 minutes and the message said it was safe to drive, but the process repeated 4 times.i called for tow to the mechanic and he said it was a transmission control module. The part was on backorder for se eral weeks. When they tried to do the repair it did not work.

- Oceanside , CA, USA

Dual clutch transmission needs replaced and my vehicle only has approximately 44,500 miles on it. Mechanics including Ford mechanics say that it is no fault of my own but a common problem with the 2017 Ford Focus transmission. The automatic transmission loses power, hesitates and shakes between gears sometimes, especially on inclines. It also when going from reverse to drive which started yesterday 03/03/2023 sometime after Ford Services inspected it, now sometimes the vehicle still drives in reverse after shifting to drive until i press my brakes, look to see it is in drive, which it is, then, press the gas pedal again and it moves forward finally as it should. This occurrence is random but mostly an issue when having to reverse on a slight incline out of a parking position, which makes it more dangerous. This is not a one time occurrence but ongoing until i replace the transmission. There are also no service engine lights warning of the transmission or anything else for that matter showing there being an issue even though there is.

- Grand Junction, CO, USA

I went to pull into traffic and when I pushed on the gas to hurry it just did a jumping stuttering type of thing. I almost got hit, it-??s like it just doesn-??t want to engage right away and I don-??t know if it-??s the clutch or transmission. Hills are also an issue, just jerks and jumps trying to go into a gear. I was told this car would not have the same problem as the previous years but I am very upset and lucky I didn-??t get killed. Thank you my number is [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Madison Heights, VA, USA

The contact owns a 2017 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle made abnormal sounds. Additionally, the transmission was slipping while driving. The vehicle was taken to the dealer, where it was diagnosed with bearing and bushing failure, and the DPS gearbox needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 69,000.

- Honolulu, HI, USA

The contact owns a 2017 Ford Focus. The contact stated while driving approximately 20 MPH and shifting from first to second gear, she heard an abnormal noise. The contact stated no warning light was illuminated. The contact was able to continue driving to her destination. The contact took the vehicle to the local dealer, where it was diagnosed with needing the clutch to be replaced. The vehicle was repaired but experience the same failure within two months. The contact took the vehicle back to the local dealer, where it was diagnosed with needing the clutch to be replaced for second time. The vehicle was repaired but experience the same failure a second time. The contact took the vehicle the third time to the local dealer, where it was diagnosed with needing the axle to be replaced. The vehicle was not repaired. The contact purchased the axle from the dealer but took the vehicle to an independent mechanic and had the axle replaced. The vehicle was repaired but continued to experience the failure and the contact stated that a control module warning light was illuminated. The contact took the vehicle to another independent mechanic, where the vehicle was diagnosed and it was determined that the clutch fork needed to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was 100,838.

- Lees Summit, MO, USA

The contact owns a 2017 Ford Focus. The contact stated while driving 20 MPH, the vehicle lost motive power and started jerking with the check engine warning light illuminated. The contact was able to drive the vehicle to the dealer and was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated that there was no Extended Warranty on the vehicle. The failure mileage was 100,000.

- Naperville, IL, USA

The contact owns a 2017 Ford Focus. The contact stated while driving at various speeds, the vehicle was jerking, lost motive power, and hesitated while accelerating. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure. The contact stated that the vehicle had been serviced for the same failure previously, and the transmission clutch was replaced on three separate occasions. The failure mileage was 17,500.

- Morrisville, NC, USA

The contact owns a 2017 Ford Focus. The contact stated while attempting to accelerate from a stop light, the vehicle failed to accelerate properly with the transmission warning light illuminated. The vehicle was taken to the dealer, and the contact was informed that the clutch needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated that the vehicle was not included in NHTSA Campaign Number: 18V845000 (Power Train) and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 100,000.

- Saint Paul, MN, USA

The contact owns a 2017 Ford Focus. The contact stated that the vehicle was shuddering while shifting from first gear. Additionally, after refueling, the vehicle hesitated to restart. The contact also stated while driving, the transmission was slipping. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic who informed the contact that there was an issue with the fuel system. The vehicle was taken to the local dealer where it was diagnosed that the failure was due to the purge valve being stuck open. The vehicle was not repaired. The contact stated the failure was related to NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline) and NHTSA Campaign Number: 18V845000 (Power Train) however, the VIN was not included. The manufacturer was contacted but no additional assistance was provided. The failure mileage was approximately 50,000.

- La Grange, TX, USA

The contact owns a 2017 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle shuddered and the transmission inadvertently downshifted. No warning lights were illuminated. The vehicle was taken to the dealer, where it was diagnosed with transmission failure. The transmission was replaced; however, the failure recurred. The transmission was replaced twice after the first failure. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA Hotline. The failure mileage was 67,000.

- Chesapeake, VA, USA

Trans make noise shudders and rolls back, also had car jump forward at light. For told me they know there a problem had clutch replaced twice in 2 years now out of warranty.

- Bryans Road, MD, USA

Try to accelerate and vehicle transmissions slips and shakes assessively. When it shifts it shakes and slips. Dangerous to move forward from a red light into a intersection. Only 37,000 miles and problem is getting worst. Dealer said it's normal but I have learned it's not and is a big issue.

- Yucaipa, CA, USA

The contact owns a 2017 Ford Focus. The contact stated while driving approximately 40 MPH, the vehicle lost motive power and stalled with the check engine warning light illuminated. The vehicle was taken to an independent mechanic who diagnosed that the canister purge valve was faulty and needed to be replaced. The vehicle was not yet repaired. Additionally, while driving at various speeds, the vehicle was jerking and hesitating while attempting to accelerate. The cause of the failure was not yet determined. The local dealer was notified of the failure and the contact was informed that the vehicle was not included in NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline) or 18V845000 (Power Train). The contact stated that the vehicle had experienced the failure listed in the recalls. The failure mileage was 100.

- Cleburne, TX, USA

The car was driving fine but when we had to jump the car off the car would not shift in reverse and also the car was very sluggish when driving it to the dealership. The dealership confirmed that the Transmission Control Module had gone bad on the car and also notified us that this was a recurring problem on other Ford Focus and Fusion models.

- Saint George, SC, USA

The contact-??s daughter owns a 2017 Ford Focus. The contact stated that after his daughter started the vehicle and attempted to shift into reverse(R) the vehicle failed to respond. The contact stated that the gear shift lever failed to shift into reverse(R). The vehicle was manually pushed into the intended direction and the vehicle was shifted into drive(D). The contact stated that the vehicle was vibrating and shaking while driving to an independent mechanic. The contact was unaware of any warning lights being illuminated. The vehicle was taken to the independent mechanic to be diagnosed. The mechanic determined that the transmission needed to be replaced. The vehicle had not been repaired. The contact researched online and related the failure to NHTSA Campaign Number: 18V845000 (Power Train). The manufacturer had been informed of the failure. The failure mileage was 58,504.

- Bon Aqua, TN, USA

The contact owns a 2017 Ford Focus. The contact stated while driving 15 MPH, the vehicle began to hesitate. There was no warning light illuminated. The contact stated that the failure persisted while driving. The vehicle was taken to an independent mechanic and the contact was informed that the transmission clutch needed to be replaced. The vehicle was not diagnosed or repaired. The local dealer was not contacted. The manufacturer was notified of the failure. The failure mileage was approximately 60,000.

- Leesburg, FL, USA

The contact owns a 2017 Ford Focus. The contact stated that while driving from a stationary position, the rear wheels were vibrating during acceleration. The contact stated that transmission fault and transmission hot messages were displayed. The vehicle was towed to the local dealer. The cause of the failure was not yet determined. The manufacturer was not yet notified of the failure. The failure mileage was 101,000.

- Glenpool, OK, USA

My husband and I bought a 2017 Ford Focus in April 2017. It had 9 miles on the car. within 6 months after purchase we had to get the automatic/manual clutch replaced. Then two more times after that within the next year. We still have the problems with that part. Which is recalled but my VIN number does not show it as a recall. Then last year in Fall 2021 we took the car in for oil change and engine light on and found out the Canister Purge Valve for the gasoline had failed and needed to be replaced. Which is also under a recall and of course my VIN number shows nothing. My car will not start after I put gasoline in it and I have to push my gas pedal to rev it up then when I put it in drive and to hit gas pedal it dies. So why cant I get these parts fixed on my 2017 Ford Focus when they are clearly a recall. I also have documentation at home and at the dealership where everything has been completed since we have gotten the car.

- Upatoi, GA, USA

My car only has 41000 miles on it and there is a transmission issue causing the car to move in unsafe ways, either it doesn-??t accelerate to merge safely or it lurches forward sometimes even with the brake applied. My car is only 9 weeks outside the factory powetrain warranty. I don-??t feel it is right I need to pay $3000 in repairs for a car with 41K miles and just over 5 years old.

- Jackson, MI, USA

2017 Ford Focus SE with automatic transmission. It shutters when taking off from a complete stop or at low speeds shaking the whole car. With it being hesitant taking off it just isnt safe if you're ever in a situation where you need to get out of the way of an incident. The clutch wears out way to fast. It needs a whole different transmission instead of Fords dual clutch powershift transmission that should have been perfected before putting them into so many cars.

- Paragould, AR, USA