10.0

really awful
Crashes / Fires:
5 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
30,574 miles

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« Read the previous 20 complaints

problem #225

Nov 162022

Focus

  • miles
Car was at highway speed and was given light input to change lanes. With light input, the engine accelerated in an uncontrolled manner, revving to maybe 5000 rpm. The driver had to slam on the brakes to counteract. Result was a rear-end collision with the car in front (Route 95 near Laurel, MD). For what it is worth, the car also gave an "overheating" alarm for the Powershift DCT transmission even though no such alarm had ever appeared previously. So first time alarm on the transmission and the following day this incident with the unintended acceleration. These could be unrelated, but could also be related. With the overheating transmission issue, the car was left sit for 10 minutes and then drove normally. Car also drove normally after the accident. No further abnormal acceleration issues.

- Glenwood, MD, USA

problem #224

Nov 162022

Focus

  • 118,000 miles
The contact owns a 2015 Ford Focus. The contact stated that while at a stop light, the "transmission overheating" message was displayed, and the vehicle suddenly stalled. The vehicle was taken to the local mechanic who diagnosed that the transmission control module and transmission was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The local dealer was not contacted. The failure mileage was 118,000.

- Ballwin, MO, USA

problem #223

Oct 022022

Focus

  • miles
this car with 38k on it has a transmission failure. it was very dangerous. the car lost its reverse gear and won't stay in its forward gears. it will jump in and out of drive down to low and then to nothing. i guess this could happen at any time during owning or driving this car. you could be going 70 and the transmission could fail. it would cause a wreck that might kill many on a busy road. there are no parts for this to be fixed. some back order of the computer chip. now i have a low mile car with no way to fix it. plus, this can happen at any time. ford should look into a fix for this problem. i know that there is a recall for the 2016. it should include the 2017 as well.

- Springfield, MO, USA

problem #222

Oct 012022

Focus

  • miles
Hi I have ford focus SEL 2017 which I bought in jan02,2020 and since two week my car not get enough power to run while in drive mode sometimes it-??s stop middle of road and when press has paddle it not move forward now since one week it getting transmission is overheating stop for 5 minutes now it-??s show engine light on dashboard I think it-??s I feel like my car transmission slipping

- Louisville, KY, USA

problem #221

Jan 012019

Focus

  • 70,000 miles
The contact owns a 2017 Ford Focus. The contact stated that while driving at various speeds, the vehicle was shuddering while accelerating. There were no warning lights illuminated. The vehicle was taken to the local dealer, who informed her that the vehicle was working as designed. The vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic who was unable to replicate the failure. The contact stated that the failure was related to NHTSA Campaign Number: 18V845000 (Power Train). The manufacturer was contacted and referred her to the NHTSA Hotline for assistance. The approximate failure mileage was 70,000.

- New Haven, CT, USA

problem #220

Oct 122022

Focus

  • miles
Transmission slipping, stalling, jerking.needs a clutch pack and some other stuff. One of the codes said transmission friction element "A" stuck on. This is a 2017 model the 2012-2016 ford focuses was recalled the Fords DSPS power shift transmission. The they installed the exact same transmission in the 2017-18 models even though they had lawsuits/recalls. But the 2017 are having the same issues and won't fix the issue!

- Chattanooga , TN, USA

problem #219

Sep 262022

Focus

  • miles
The transmission is not functioning properly. The vehicle experiences jerking, slipping, bucking, sudden and/or delayed acceleration, and transmission failure. There is a check engine light and a transmission failure warning sign that comes on. This is a safety hazard as the car does not accelerate reliably and will temporarily stall in the middle of intersections, highways, onramps, etc. I talked to several mechanics who say that this is likely due to a PCM issue. I brought it to a Ford dealership to check into, but they could not run a diagnostics test because there was no recall associated with my VIN.

- Chicago, IL, USA

problem #218

Oct 092022

Focus

  • 40,000 miles
The contact owns a 2017 Ford Focus. The contact stated that while operating the vehicle, the message "transmission too hot pull over" suddenly displayed, and moments later the vehicle shut off. After eventually restarting the engine, the vehicle was driven to the nearby fuel station and later towed to the local dealer. The cause of the failure was not yet determined. The manufacturer was not yet notified of the failure. The failure mileage was 40,000.

- Leola, PA, USA

problem #217

Aug 092022

Focus

  • miles
Transmission overheating, jerking, hesitant and lost gear while driving

- Saint Paul , MN, USA

problem #216

Sep 142022

Focus

  • miles
I enjoy driving my 2017 Ford Focus, but the glaring negative against my vehicle is the transmission. Once per year I find myself at a dealership because my Focus starts to shudder after acceleration from a full stop. This phenomena shakes the vehicle, alerting everyone inside that something is wrong. No warning lights appear on the dash from discovery of the problem until servicing. Once the shuddering starts happening, it will happen more and more frequently until it cannot be ignored and the vehicle needs to be fixed. I don't haul trailers. There are not that many miles on the Focus (under 60,000). I've even adjusted my driving habits to change speeds as gradually as possible so as to not put any undue strain on the transmission. Nevertheless, the problem keeps reoccurring and I keep having to lean on the existing powertrain warranty to get rid of the problem... temporarily. Within a year, it always comes back. This year is no different. I am currently trying to get the Focus serviced once more before my "60,000 mile/5 year" powertrain warranty expires on October 3rd, 2022. This issue is forcing me to consider selling a car in wonderful condition because I can't afford to replace clutch arrays out of pocket every year. The alternative is to forgo the servicing and roll the dice with a spotty transmission. I dare say that can't last. I've talked numerous times with people at the dealership. Everyone I have spoken with acknowledges that this is a known issue with the 2017's. Prior vehicle years have been recalled for transmission troubles. How is the 2017 Focus any different" How hasn't a recall been started already" I'm attaching the service records from the dealerships. Ford Customer Care directed me to the NHTSA, but nothing more. I am hoping someone can help me to either extend this warranty with Ford (at no additional cost to me for a manufacturer defect) or get the need for a recall acknowledged by Ford. Thank you and God bless.

- Walled Lake, MI, USA

problem #215

Sep 202022

Focus

  • miles
2017 Ford Focus, continuous transmission problems. I have had the clutch and transmission control replaced 2 times already under factory wannary. It is just outside of the powertrain warranty and now the dealer is telling me it needs to be replaced again. It has 41,000 miles.

- Denton, TX, USA

problem #214

Aug 292022

Focus

  • miles
Feels like gear is slipping when going from a stop to moving (1st to 2nd shifting)

- Danville, PA, USA

problem #213

Jun 012022

Focus

  • 70,000 miles
The contact owns a 2017 Ford Focus. The contact stated while driving 65 MPH, the vehicle failed to accelerate as needed. The contact stated that the vehicle jerked, lost motive power and stalled without warning. The contact waited for the vehicle cool down, restarted the vehicle, and the vehicle operated normally. On another occasion, the vehicle lost motive power and stalled with the transmission failure message was displayed. The vehicle was taken to the dealer and the contact was informed that no failure was found. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was 70,000.

- Lakewood, CO, USA

problem #212

Aug 042022

Focus

  • miles
I was driving and all of a sudden could not go over 30 miles an hour. I took it 3 dealerships 1 including a Ford Dealership. What I have been told is that there have been many issues with this type/manufacturer of transmission. The diagnostic codes that are coming out when being run are P072C P2832 P0219 P2578 Ford dealership states that the internal fork stop inside the transmission is broken. It needs a partial rebuild including forks, case, clutchesm], and related parts.

- Donna, TX, USA

problem #211

Oct 122020

Focus

  • miles
The transmission strutted or slips when accelerating from a stop

- Washington Twp, OH, USA

problem #210

Aug 162022

Focus

  • miles
While driving 2017 Focus on 8/14/22, the car began to shutter. When owner stopped to buy gas, the car would not restart until about 10 minute later. Then it would not go into reverse. Made it home. Next day, 8/15/22, while driving, it began to shutter again, the Transmission overheating warning light appeared, and vehicle immediately stopped running. Pulled off to side of road. It would not restart. Was towed to a local repair shop (not a Ford dealership). The repair shop ran a diagnostic and reported 4 PCM and 7 TCM fault codes. (See attachment.)Vehicle has not been repaired. Vehicle has approx 130,000 miles.

- Elko, GA, USA

problem #209

Aug 092022

Focus

  • miles
My transmission started to slip, took it to a garage then I had to WALK through A VERY BAD area in Philadelphia. Ford Roadside towed it to Chapman-??s on Roosevelt Blvd on 8/9 where we bought it. They still haven-??t looked at it because they-??re so busy and backed up and in the meantime I have no way to get to work & it-??s costing me $40 a day for Lyft and my mental health. The car only has 60,000 miles, I shouldn-??t have to be dealing with this

- Pottstowm, PA, USA

problem #208

Aug 122017

Focus

  • 5,000 miles
The contact owns a 2017 Ford Focus. The contact stated while driving from a complete stop and at various speeds, the vehicle was shuddering. There was no warning light illuminated. The contact stated that the failure had been reoccurring while driving. Additionally, the contact stated would fail to respond when depressing the accelerator pedal and would not go pass a certain speed. The contact stated that the RPM would reeved when depressing the accelerator pedal but the vehicle would fail to respond. The vehicle was taken to the dealer where it was diagnosed that the transmission clutch needed to be replaced. The contact stated that the transmission clutch had been replaced every 4,000 to 7,000 miles on six occasions. The manufacturer was notified of the failure and referred the contact to NHTSA. The vehicle was not repaired. The failure mileage was approximately 5,000.

- Towson, MD, USA

problem #207

Aug 082022

Focus

  • miles
Transmission module failure. Car stalls and shutters when driving causing possible car accident. Took to Ford dealership service center and they found Transmission module failure needs replacement immediately can cause auto accident. Warning engine light comes on.

- Lorain, OH, USA

problem #206

Jul 272022

Focus

  • miles
I financed a 2017 Ford Focus se 6 speed manual in March of 2020 (it-??s now aug 2022), and about a month ago I was driving a main hwy when I needed to downshift due to traffic. I go to put it in 3rd and instead it slips into 1st. (It-??s not suppose to allow you to do that, states in the owners manual bc it-??s a safety feature). Meanwhile it is stuck in 1st, redlining, as I-??m in the middle of a busy highway unable to do anything. I had to push the car off the road in order to not get hit by oncoming cars. Called Ford, called the dealership, found out there-??s a recall on the engine and the transmission but neither of them would Honor the recall. Attorney-??s won-??t do a thing about it, and now I-??m stuck paying $8k on a car I can no longer drive. I promise this is the last time I-??ll EVER own a ford.

- Defuniak Springs , FL, USA

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