10.0

really awful
Crashes / Fires:
5 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
28,245 miles

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« Read the previous 20 complaints

problem #156

Nov 302020

Focus

  • 60,000 miles
The contact owns a 2017 Ford Focus. The contact stated that while his daughter was driving, the vehicle shifts randomly from first to second gear then starts to shudder. The contact mentioned that while his daughter was making a right turn into traffic, the transmission shudders, the driver led off her foot off the accelerator pedal and nearly got hit by other upcoming vehicles with her child in the vehicle. The vehicle was taken to chapman Ford, 1255 columbus ave, marysville, oh 43040, and was diagnosed that the clutch needed to be replaced. The dealer called Ford manufacturer and was informed that the range was not within the parameter for the repair. The vehicle was not repaired and remained at the dealer. The failure mileage was approximately 60,000. The VIN was not available.

- Marysville, OH, USA

problem #155

Jan 112021

Focus

  • 81,832 miles
I purchased the vehicle January 9th 2021. I purchased the vehicle as the head gasket recall had been done already. I couldn't have the car checked out as I was 3 hours each way from home and had to meet the dealer at 9 pm. I drove the car and all seemed good. On the 3 hr drive home I noticed oil pressure way going back and forth and the car didn't seem to have the power it did 1 hr before, I thought it was just in my head. So Monday I put the car on the lift at work and seen their was oil coming from the headgasket area again. I have the original paperwork from when it was done at a dealer but it also is known that the early recalls that were done did not use the correct gasket even for the recall. I am asking for this to get fixed as I didn't pay 30,000 for a car that I cant drive and have to pay 11,000 to fix the motor. The car had 51522 miles when I bout it. It is 200 miles for the drive home. And it has 51833 on it right now and I drive it daily.

- Terre Haute, IN, USA

problem #154

Jan 202020

Focus

  • miles
Shortly after purchasing this vehicle I noticed the clutch slipping while driving. This includes slipping into neutral at highway speeds, as well as slipping while trying to accelerate, leaving me with no power. The shifts, especially 1st to second are very violent and rough. While shifting the whole car shakes aggressively while also being paired with a shuddering and grinding noise. Ford was notified of this problem at 49,195 miles on November 19th 2019. Ford test drove the vehicle and said that they could not recreate my complaint. I was also told that "this is how this car drives". I believe I was told this as a deterrent from making future complaints. Two thousand miles later I went back to Ford after my car was not driving in reverse. Ford chose to relearn the clutch however this was a problem with the transmission itself as well as the clutch, no further repairs were made. I was then told again that there was no problem with the vehicle. We also made 2 reports to Ford customer service notifying Ford of this problem as I was still under my warranty. Now 9 thousand miles out of warranty (69,000) Ford is telling me there is a problem with my transmission and that the vehicle is unsafe to drive. They are requiring a diagnostic fee of 1200 dollars to investigate the problem and see what needs repairs at my expense. I believe Ford is only acknowledging the problem with this unsafe vehicle now that I am out of warranty.

- Belchertown, MA, USA

problem #153

Nov 172020

Focus

  • miles
I bought my 2017 Ford Focus SE with 8 miles on it when it got about 5,000 miles on it my transmission began to shutter. Brought it to 3 different Ford dealerships to be told nothing wrong with it. About 20,000 miles I notice the shutter becoming worst and worst to be told once again nothing wrong with it. Now my car is at 50,000 and anytime it's under the half way mark with gas the shutter become more intense. Still Ford wants to tell me there is no problems

- Sorrento, LA, USA

problem #152

Dec 282020

Focus

  • 69,345 miles
Went to jumpstart daughter's car, jump started car and it would not go in reverse. Had it towed to a local Ford dealership and was told I needed a new transmission. There were no check engine lights or transmission problems before car was jump started. Scann ed car and found transmission code P2837. Dealership says the transmission is not covered under warranty. The car only has 69,000 mi on it and it's 3 years old. Getting a hold of a lemon lawyer in regards to getting some compensation for these faulty transmission.

- Fairfield, CA, USA

problem #151

Apr 282020

Focus

  • 57,000 miles
The car was serviced fully, it performs perfect as it should whenever the engine is cold however once it heats up the vehicle will shudder in 1st and 2nd gear from a dead stop, I have brought to the attention of the Ford dealership, however they said it's a new and improved transmission however I have done my research and the transmission equipped to my car is the same transmission used in previous models of the Ford Focus with the same faults and issues as the previous models that were recalled and had a lawsuit filed against Ford for selling faulty vehicles.

- Killeen, TX, USA

problem #150

Nov 252020

Focus

  • miles
My transmission is garbage. My car shakes when I accelerate especially from a stop. I took it to a shop and they confirmed it was the transmission and thst it was made with the bad transmission. They said me getting a new one is pointless because there isn't a good one made for the 2017 Ford Focus because Ford made it that way knowing it was bad. Also I don't know if my adas system is just non existent or what because I've never heard it ever go off before.

- Acworth, GA, USA

problem #149

Nov 142020

Focus

  • 68,500 miles
I financed my 2017 Ford Focus SE in October 2018. It had 43,600 approx mi on the vehicle. After driving the vehicle for a couple months just to work and home (6 mi one way) mon - fri and weekend errands in town, I noticed the car started having a shake when I would drive after coming to a complete stop. My dad came and got the car to have a recall for the fuel fixed and the dealership replaced the clutch in the transmission. He advised this would happen again because there is no permanent fix for this issue. I have had the vehicle in the shop 2 more times since and I have 68,500 mi on the vehicle now. The shaking is worse than ever and I am afraid to drive my vehicle. I need Ford to fix this issue permanently. Ford has now told me there is no warranty for the vehicle because I went 30 mi over at the time. I do not know what to do. I feel the dealership failed to disclose information and is refusing to admit Ford has made a mistake. What is my recourse" this should have been repaired the first time, not a recurring issue that puts additional stress and fear. Isn't covid already causing enough of that" the vehicle acts like it wants to cut off when I have to stop and go forward driving.

- Irving, TX, USA

problem #148

Oct 052020

Focus

  • 75,000 miles
I put my vehicle in drive and it wouldn't move, it felt like I was pressing on the gas while the brakes were on, then I was leaving a store when my vehicle would not reverse and a message would pop up saying transmission not in park. It finally started but wouldn't go over 11 miles then it dropped down to 4 miles. So, I had parked it and went to turn it back on but it wouldn't turn on, it was like my battery had died.

- Glendale, AZ, USA

problem #147

Nov 022020

Focus

  • 66,000 miles
My 2017 Focus continues to shift into neutral periodically while driving. It happens while accelerating. I have brought it in 3 times for this and for the shudder/vibration issue with the transmission. It neutral shifts at least once a week. Ford could not replicate the issue with the neutral shift and will not fix it. They will also not correct the shudder / vibration because even though they confirmed the shudder, it was still "within spec". 2 days after I picked it up from service for the issues, the neutral shift happened again and I was nearly hit by another car. I fear my fiance who drives the car will get into an accident because of these problems that Ford is not correcting. I have all the paperwork from the Ford dealer the issues were "corrected" at.

- Christiana, PA, USA

problem #146

Oct 202020

Focus

  • 49,000 miles
My vehicle has only 49000 miles. I have already had the clutch replaced probably around 35000 miles and tcm updated. However, it is now shuddering again and was told it is not under warranty even though the transmissions with these cars were defected when they were made

- Carrollton, GA, USA

problem #145

Dec 182019

Focus

  • 166,500 miles
The contact owns a 2017 Ford Focus. The contact stated that while driving, the check engine and transmission warning lights illuminated and indicated that the transmission was hot. In addition, the contact stated that the vehicle failed to accelerate as needed and was towed to apple Ford Lincoln apple valley (7200 150th St w, apple valley, mn 55124) but was not diagnosed nor repaired. The contact stated that the clutch and transmission were previously replaced three times however, the failure recurred. The manufacturer was made aware of the failure and informed the contact that the vehicle was not under recall. A case number was provided. The failure mileage was approximately 166,500.

- Hastings, MN, USA

problem #144

Oct 192020

Focus

  • 59,400 miles
Transmission slipping causing the car to shudder when turning right only occassionally when turning left happens more often when raining just under 59500 miles on

- Marysville, OH, USA

problem #143

Sep 142020

Focus

  • 86,000 miles
My 2017 Ford Focus transmission went out.

- Mesa, AZ, USA

problem #142

Oct 152020

Focus

  • 34,815 miles
The car was fully stopped at a red light on a state numbered highway. I put the car into 1st gear (manual transmission) as usual and got the car moving. When shifting from 1st to 2nd the clutch pedal got stuck fully engaged to the floor, not allowing me to put the car in gear and keep moving. I was able to force the clutch to disengage after a few seconds and get the car into 2nd gear. The same issue happened again going from 2nd to 3rd. The clutch was burned in the process of trying to get the car moving up to speed and it took the entire night for the smell to dissipate. I was able to get home after that and took the car to the dealership the following morning. Since the dealer cannot recreate the issue, they will not do anything further than a diagnostic check.

- Abingdon, MD, USA

problem #141

Oct 072020

Focus

  • 46,000 miles
While going from a stop to accelerating, my vehicle shutters and will attempt to stall. I have had this car almost cause multiple serious accidents and every time I take it the dealership (5 times) they tell me its the manual transmission assembly clutch. They say that Ford is aware of the issue but there is no permanent fix for it. I have myself and 2 very young children to worry about while driving, not to mention the safety of others. Also while driving at any steady speed, the car will randomly rev up sometimes going from 2000 rpms to over 4000 rpms.

- Watkinsville, GA, USA

problem #140

Oct 142020

Focus

  • miles
Just purchased this vehicle and it only had a little over 74,000 miles. The transmission is already slipping and from my research, this is a common, known issue by many Ford Focus owners. We took the car to the local Ford dealership and they would only repair it if we paid out of pocket even though thousands of customers have reported similar issues. We called Ford customer service and they would not help either.

- Sikeston, MO, USA

problem #139

Oct 132020

Focus

  • 47,260 miles
The contact owns a 2017 Ford Focus. The contact stated the clutch shuddered without warning while driving. The contact stated the vehicle was very dangerous to drive. The contact took the vehicle to anderson Ford of St. Joseph (2207 N belt hwy, St joseph, mo 64506) where the vehicle was diagnosed with an unknown clutch issue. The vehicle was repaired however, the failure recurred. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline to file a safety complaint. The failure mileage was 47,260.

- St Joseph, MO, USA

problem #138

Sep 152020

Focus

  • miles
2017 Ford Focus required transmission work at 24,000 miles. Now, at 28000 miles I have to have the same transmission work done again. Car shudders when going from stop. If I stop on a hill I have to hope no car is behind me because the second I take my foot off the brake the car rolls back.

- Wedowee, AL, USA

problem #137

Jul 012019

Focus

  • 20,000 miles
When accelerating, typically from a stopped position but not exclusively, the transmission shudders. This started happening at about 20K miles and I'm told by the Ford dealership "some shuddering is to be expected & cannot be repaired". I disagree. This is not to be expected as no other vehicle I've owned did this unless there was a mechanical problem.

- Springfield, IL, USA

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