10.0

really awful
Crashes / Fires:
5 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
30,820 miles

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« Read the previous 20 complaints

problem #220

Oct 122022

Focus

  • miles
Transmission slipping, stalling, jerking.needs a clutch pack and some other stuff. One of the codes said transmission friction element "A" stuck on. This is a 2017 model the 2012-2016 ford focuses was recalled the Fords DSPS power shift transmission. The they installed the exact same transmission in the 2017-18 models even though they had lawsuits/recalls. But the 2017 are having the same issues and won't fix the issue!

- Chattanooga , TN, USA

problem #219

Sep 262022

Focus

  • miles
The transmission is not functioning properly. The vehicle experiences jerking, slipping, bucking, sudden and/or delayed acceleration, and transmission failure. There is a check engine light and a transmission failure warning sign that comes on. This is a safety hazard as the car does not accelerate reliably and will temporarily stall in the middle of intersections, highways, onramps, etc. I talked to several mechanics who say that this is likely due to a PCM issue. I brought it to a Ford dealership to check into, but they could not run a diagnostics test because there was no recall associated with my VIN.

- Chicago, IL, USA

problem #218

Oct 092022

Focus

  • 40,000 miles
The contact owns a 2017 Ford Focus. The contact stated that while operating the vehicle, the message "transmission too hot pull over" suddenly displayed, and moments later the vehicle shut off. After eventually restarting the engine, the vehicle was driven to the nearby fuel station and later towed to the local dealer. The cause of the failure was not yet determined. The manufacturer was not yet notified of the failure. The failure mileage was 40,000.

- Leola, PA, USA

problem #217

Aug 092022

Focus

  • miles
Transmission overheating, jerking, hesitant and lost gear while driving

- Saint Paul , MN, USA

problem #216

Sep 142022

Focus

  • miles
I enjoy driving my 2017 Ford Focus, but the glaring negative against my vehicle is the transmission. Once per year I find myself at a dealership because my Focus starts to shudder after acceleration from a full stop. This phenomena shakes the vehicle, alerting everyone inside that something is wrong. No warning lights appear on the dash from discovery of the problem until servicing. Once the shuddering starts happening, it will happen more and more frequently until it cannot be ignored and the vehicle needs to be fixed. I don't haul trailers. There are not that many miles on the Focus (under 60,000). I've even adjusted my driving habits to change speeds as gradually as possible so as to not put any undue strain on the transmission. Nevertheless, the problem keeps reoccurring and I keep having to lean on the existing powertrain warranty to get rid of the problem... temporarily. Within a year, it always comes back. This year is no different. I am currently trying to get the Focus serviced once more before my "60,000 mile/5 year" powertrain warranty expires on October 3rd, 2022. This issue is forcing me to consider selling a car in wonderful condition because I can't afford to replace clutch arrays out of pocket every year. The alternative is to forgo the servicing and roll the dice with a spotty transmission. I dare say that can't last. I've talked numerous times with people at the dealership. Everyone I have spoken with acknowledges that this is a known issue with the 2017's. Prior vehicle years have been recalled for transmission troubles. How is the 2017 Focus any different" How hasn't a recall been started already" I'm attaching the service records from the dealerships. Ford Customer Care directed me to the NHTSA, but nothing more. I am hoping someone can help me to either extend this warranty with Ford (at no additional cost to me for a manufacturer defect) or get the need for a recall acknowledged by Ford. Thank you and God bless.

- Walled Lake, MI, USA

problem #215

Sep 202022

Focus

  • miles
2017 Ford Focus, continuous transmission problems. I have had the clutch and transmission control replaced 2 times already under factory wannary. It is just outside of the powertrain warranty and now the dealer is telling me it needs to be replaced again. It has 41,000 miles.

- Denton, TX, USA

problem #214

Aug 292022

Focus

  • miles
Feels like gear is slipping when going from a stop to moving (1st to 2nd shifting)

- Danville, PA, USA

problem #213

Jun 012022

Focus

  • 70,000 miles
The contact owns a 2017 Ford Focus. The contact stated while driving 65 MPH, the vehicle failed to accelerate as needed. The contact stated that the vehicle jerked, lost motive power and stalled without warning. The contact waited for the vehicle cool down, restarted the vehicle, and the vehicle operated normally. On another occasion, the vehicle lost motive power and stalled with the transmission failure message was displayed. The vehicle was taken to the dealer and the contact was informed that no failure was found. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was 70,000.

- Lakewood, CO, USA

problem #212

Aug 042022

Focus

  • miles
I was driving and all of a sudden could not go over 30 miles an hour. I took it 3 dealerships 1 including a Ford Dealership. What I have been told is that there have been many issues with this type/manufacturer of transmission. The diagnostic codes that are coming out when being run are P072C P2832 P0219 P2578 Ford dealership states that the internal fork stop inside the transmission is broken. It needs a partial rebuild including forks, case, clutchesm], and related parts.

- Donna, TX, USA

problem #211

Oct 122020

Focus

  • miles
The transmission strutted or slips when accelerating from a stop

- Washington Twp, OH, USA

problem #210

Aug 162022

Focus

  • miles
While driving 2017 Focus on 8/14/22, the car began to shutter. When owner stopped to buy gas, the car would not restart until about 10 minute later. Then it would not go into reverse. Made it home. Next day, 8/15/22, while driving, it began to shutter again, the Transmission overheating warning light appeared, and vehicle immediately stopped running. Pulled off to side of road. It would not restart. Was towed to a local repair shop (not a Ford dealership). The repair shop ran a diagnostic and reported 4 PCM and 7 TCM fault codes. (See attachment.)Vehicle has not been repaired. Vehicle has approx 130,000 miles.

- Elko, GA, USA

problem #209

Aug 092022

Focus

  • miles
My transmission started to slip, took it to a garage then I had to WALK through A VERY BAD area in Philadelphia. Ford Roadside towed it to Chapman-??s on Roosevelt Blvd on 8/9 where we bought it. They still haven-??t looked at it because they-??re so busy and backed up and in the meantime I have no way to get to work & it-??s costing me $40 a day for Lyft and my mental health. The car only has 60,000 miles, I shouldn-??t have to be dealing with this

- Pottstowm, PA, USA

problem #208

Aug 122017

Focus

  • 5,000 miles
The contact owns a 2017 Ford Focus. The contact stated while driving from a complete stop and at various speeds, the vehicle was shuddering. There was no warning light illuminated. The contact stated that the failure had been reoccurring while driving. Additionally, the contact stated would fail to respond when depressing the accelerator pedal and would not go pass a certain speed. The contact stated that the RPM would reeved when depressing the accelerator pedal but the vehicle would fail to respond. The vehicle was taken to the dealer where it was diagnosed that the transmission clutch needed to be replaced. The contact stated that the transmission clutch had been replaced every 4,000 to 7,000 miles on six occasions. The manufacturer was notified of the failure and referred the contact to NHTSA. The vehicle was not repaired. The failure mileage was approximately 5,000.

- Towson, MD, USA

problem #207

Aug 082022

Focus

  • miles
Transmission module failure. Car stalls and shutters when driving causing possible car accident. Took to Ford dealership service center and they found Transmission module failure needs replacement immediately can cause auto accident. Warning engine light comes on.

- Lorain, OH, USA

problem #206

Jul 272022

Focus

  • miles
I financed a 2017 Ford Focus se 6 speed manual in March of 2020 (it-??s now aug 2022), and about a month ago I was driving a main hwy when I needed to downshift due to traffic. I go to put it in 3rd and instead it slips into 1st. (It-??s not suppose to allow you to do that, states in the owners manual bc it-??s a safety feature). Meanwhile it is stuck in 1st, redlining, as I-??m in the middle of a busy highway unable to do anything. I had to push the car off the road in order to not get hit by oncoming cars. Called Ford, called the dealership, found out there-??s a recall on the engine and the transmission but neither of them would Honor the recall. Attorney-??s won-??t do a thing about it, and now I-??m stuck paying $8k on a car I can no longer drive. I promise this is the last time I-??ll EVER own a ford.

- Defuniak Springs , FL, USA

problem #205

Jul 152022

Focus

  • miles
On Friday July 15th around 7PM, my wife and I were driving out of town to visit family. We stopped at a gas station along the highway to make sure we had gas an everything before getting too far out of town. We had no issues when we stopped but after leaving we tried getting on the highway and after merging the car reved up very high and seemed to have dropped into a low heat like 1st or 2nd. We attempted to get off the highway but with this low gear the car could not do more than about 20Mph. We finally made it off the highway and checked everything we could think of that could cause this issue but found nothing. We had to get the car towed home because besides being stuck in a very low forward gear when shifting to drive, we also lost reverse. After being towed home we parked the car to see if this just needed to cool off and come back to it later. We let it sit for a few days and now the car is disabled. It turns on and runs smooth but the transmission is non-operational. We no longer have any gear control and can only turn the engine on. I called Ford about this issue but was not helped in any way. Just asked to pay for a diagnostic.I don-??t think I will be buying any more Ford vehicles since they could not fix this issue after so many years.

- San Antonio, TX, USA

problem #204

May 202021

Focus

  • miles
Failure of the encase power train transmission. Delay is shifting & transmission to shift gears gets stuck. COMPLETELY unsafe when pulling out into traffic. Driver is unsure if the transmission will engage or not. Unable to accelerate at times until transmission engages. Sounds like gears are being stripped on the automatic Transmission. Started in May 2021 & continues to happen daily.

- Kingston, NY, USA

problem #203

May 162017

Focus

  • 5,000 miles
The contact owns a 2017 Ford Focus. The contact stated while driving approximately 15 MPH, the vehicle was shuddering while shifting gear. There was no warning light illuminated. The vehicle was previously diagnosed with transmission failure. The vehicle was repaired with a new clutch and linkage; however, the failure recurred. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 5,000.

- Belleville, MI, USA

problem #202

May 282022

Focus

  • 83,000 miles
The contact owns a 2017 Ford Focus. The contact stated while driving 10 MPH, the check engine warning light illuminated. The vehicle was taken to the local Pep Boys where it was diagnosed that the failure was associated with the fuel system and fuel tank. The dealer was notified of the failure. The vehicle was taken to the dealer where an unknown repair and an unknown software update were completed; however, the vehicle failed to start a month later. The contact later drove the vehicle but the vehicle would not exceed 10 MPH. The vehicle was towed to a second dealer where it was diagnosed that the transmission control module had failed; however, the parts were on national back order. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not assist as the VIN was not included in a recall associated with the failure. The failure mileage was approximately 83,000.

- Mabank, TX, USA

problem #201

Jul 122021

Focus

  • miles
In June of 2021 my car started shuddering when shifting into 1st and 2nd gears. I am a very cautious, defensive driver but had to really baby the car to try to avoid the shuddering and learned to shift around 9 mph for 1st gear and 19 mph for 2nd gear. However as the year progressed, the issue became worse and had to schedule a diagnostic test at Roush Ford in Hilliard Ohio in December which cost me $150, and place not only a financial burden upon me but also those who had to help me get to and from the dealership and appointments and church. Then in January 2022, my car was in the shop for 8 days while Roush Ford repaired the transmission by replacing the clutch that Ford continues to use in the vehicles even knowing it is a problem, which cost me $778.51. This has been going on since 2013 when there was a class action lawsuit for the Ford Focus between 2013 and 2016. Now there is another one for the same Ford Focus from 2017 to 2019. My car wasn't even 4 years old when the problem originated and had less than 59,000 miles on it. I only made last year $1,032 per month so this was a huge burden as well as a huge inconvenience for mevand my friends. Its amazing this problem did not cause any accident as I expected to be rearended every time I had to drive it. People were very annoyed with me and showed it with gesturing, honking, and zooming around me. When picking up the car after the repairs, the service coordinator informed me that they have a the clutches for this transmission in stock. That tells you something!!!!

- Hilliard, OH, USA

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