10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 18,391 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2017 Ford Focus. The contact stated while at a complete stop at an intersection, the vehicle stalled. The contact stated that there were no warning lights illuminated. The contact stated that he was unable to exit the vehicle because the vehicle lost electrical power, and the doors failed to unlock. The contact stated that he smelled smoke in the passenger cabin. The vehicle was towed to a dealer. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 68,000.
- Hudson, FL, USA
Unknown
- Detroit, MI, USA
2017 Ford transmission, 2017 Ford dashboard
- Detroit, MI, USA
Wiring assembly, and tcm are a safety risk because of improper gear shifting and shuttering. The issue is reproduced with a battery swap on the vehicle it-??ll cause improper grounding. No inspection, No warning signs until after improper shifting triggered limp mode no reverse and check engine along with transmission service message.
- Tucson, AZ, USA
The contact owns a 2017 Ford Focus. The contact stated that since purchasing the vehicle, the check engine light had remained on the instrument panel. The vehicle was taken to a dealer where the vehicle was diagnosed with a defective engine hose. The contact was unable to repair the vehicle. Since the initial failure, the contact stated the engine Auto Stop/Start feature had failed to operate as needed and the engine failed to start as designed while at a stop light. In addition, the contact stated that the vehicle was jerking upon depression of the accelerator pedal. There was an abnormal knocking sound coming from the engine. The vehicle had been towed to several dealers where multiple repairs were performed; however, the failure returned after each repair. The vehicle was eventually diagnosed with engine failure and the contact was given an estimate for the repair. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The failure mileage was approximately 200.
- Las Vegas, NV, USA
While driving around [XXX] PM on Thursday, [XXX], the Focus Electric displayed a "Stop Safely Now" message and proceeded to cut power going to the electric motor, allowing the car only to coast as if it was in neutral. Luckily no vehicles were around in my lanes, as that easily could've caused an accident. Electric steering, regen braking, and air conditioning were all disabled. I was able to coast it into a nearby FireHouse Subs parking lot, and directly into a parking spot. Had to disconnect the 12 Volt battery for 5 minutes and reconnect to hopefully reset the computers in the car. Still displayed SSN message after reconnection. I let the car sit for another 30 minutes and was able to start it up like nothing happened. Drove it home and read the stored DTCs, which were the following: ===BECM DTC P0AA2:00-08=== Code: P0AA2 - Hybrid/EV Battery Positive Contactor 'A' Stuck Open ===TCM DTC P0AF8:16-08=== Code: P0AF8 - Hybrid/EV Battery System Voltage ===GFM DTC U0111:00-08=== Code: U0111 - Lost Communication With Battery Energy Control Module A It will be going to Thomasville Ford on Wednesday [XXX]. That is the earliest they can accept it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Tallahassee, FL, USA
Transmission problems. I-??ve almost wrecked a few times from my car stalling in intersections. First it had a delay in shifting where it would stall out before jolting into gear. Now it will not switch gears at all and is not driveable. I-??ve been told that it is probably the TCM malfunctioning, but Ford did not extend the warranty on my test vehicle. They stopped it at 2016 models, claiming that 2017 onward the issue was fixed. Wrong. Countless searches online will tell you countless drivers have issues with their TCM going out. I was almost in a few different wrecks due to this problem(almost being hit in an intersection bc I couldn-??t move) and now my car isn-??t driveable and I cannot afford to replace the TCM right now. I feel scammed by Ford making such a crappy transmission system that is dangerous and unreliable. Problem confirmed by local transmission shop. I received no warnings on dash leading up to these issues.
- Memphis , TN, USA
The vehicle has an intermittent problem that causes it to lose power, become unresponsive, and leave the occupants vulnerable to a collision if it becomes necessary to accelerate from cross traffic or to be rear ended due to rapid deceleration. At random intervals usually daily the check engine light will begin to flash and pressing the throttle the driver will find that the vehicle will not accelerate. This condition last typically 30 seconds, during that time the vehicle is essentially coasting along under simple inertia. Then as suddenly as it began the light turns off and the car returns to normal. My vehicle experienced catastrophic failure during one such episode resulting in a thrown rod in cylinder number 3, the vehicle had the engine replaced under warranty at a cost of $12,000. After the car was returned I found that it continued to experience the same problem, returned to the place that installed the engine and they weren't able to repair the problem. Was directed to take to Temecula Ford, they required I allow their technician to drive the vehicle home nightly over 40 miles each direction and after 2 weeks weren't able to supposedly recreate the problem. I picked the car up with nothing to show but extra miles. Immediately the problem once again began, I scanned the ecu and took screen shots and data recordings to provide the dealer. Directed to return the car, they had it another week and despite having the provided information stated they couldn't duplicate the issue. Decided to take it to another local dealership, they had it a week and stated the problem was caused by using NGK spark plugs instead of MotorCraft plugs. I informed them they were installed with the new engine and they required I purchase their spark plugs. I paid $400 for plugs and picked the vehicle up, the problem persisted. I was however given a refund. Still can't use the car, Ford corporation refused to do anything for me.
- Fallbrook, CA, USA
Driving 75mph down the frontage road. The car just stopped. No warning no lights just a violent stop. If there were cars behind us or we were on the highway we could be dead right now!! It stopped no lights took us 2 hrs to get the car home with a no service area. It was clicking in the engine. After it was parked for hrs. This is the second time in 7 months this car has had a serious manufacturer problem! It is unsafe and I will never drive it again!!! Bad for having only 63,000 miles on it!! I got it with 52,000 miles and it broke down instantly with a transmission problem. Was in the shop for 4 months and now this. Dangerous
- Butte, MT, USA
Driving on 2 lane, car suddenly went dead at 60 mph. Able to get off road. Cranked back up. Checked for code and fuel tank had vacuum lock. Checked with ford. There is a recall on that but not my vin number. Took to Ford garage x4 paid eval. Fee of $159 twice to diagnose. No success. They replace fuel door and clutch total bills approx $500. Last failed attempt to fix the problem revealed more trouble... back end was swerving and jerking.. felt out of control. Somehow when the clutch wS changed out the rear shocks and front struts were busted. And No I didn't take it back after that. Why does mt car show recall code is problem yet vin not covered and garage tries to fix everything but the recall prob and makes everything worse. I do not have the money to throw into these "fixes" I an disabled on tight budget. This is a problem that began on the assembly line at time vehicle was manufactured. I bought I n good faith and ended up with a lemon.
- Verbena, AL, USA
Unknown at this moment but I known I have to buy a fuel pump and also now it's something eles is wrong with it and we just got this car 5 months ago and now we don't have no warranty because it passes the warranty date and also we didn't want this car but they did had the car we was approved for
- Miami, FL, USA
Interior lighting. Multiple shorted wires kept blowing fuses for interior lights. Wiring harness for all interior lights had to be replaced with multiple areas of chafing and wires melted together.
- Mount Pleasant , SC, USA
My Ford Focus hatchback is a automatic and can shift into super auto/manual are available. My vehicle staggers, shutters, and shakes once in drive mode. My vehicle also rolls backwards when on a incline if I do not press the break pedal, and if I do not accelerate at all or touch the breaks it will lose momentum and begin to roll backwards if the front of the vehical is inclined. This issue is not solely the manual models my 2017 Ford Focus fwd automatic shutters while accelerating from a complete stop. I checked transmission fluid all levels were good there. My electronic 'anticipation' score in my cars eco faqs dashboard is 5/5. 5/5 is the best your score can be. This is a serious issue for not just 2014-2016 but 2017 automatics and manuals both! if you can't accelerate your vehicle without transmission staggering, shuttering, shaking and related issues with driving new to preowned 60K-100K and under vehicles this is very concerning. My vehicle is under 52K miles I got it around 49K. It was brand new one owner before me and the car facs report was detailed on its service history and very well maintained. If my vehic is automatic with eco and technology as well as up to date sync updates thent electronically my vehicle is computing incorrectly and this flex fuel is causing some computer issue with my transmission. If my up to date vehicle technology is causing issues then I can't trust my vehicle to know how to keep me safe. If I need to accelerate but have to press the breaks or let off the gas until the shuttering/staggering/shaking completely goes away then how am I supposed to accelerate to avoid something, to merge and get up to oncoming traffic speed? my anticipation is 5 out of 5 for my acceleration ratings to be the best possible. My vehicle is unsafe for avoiding safety hazards and driving from a complete stop into 1st, and 2nd gear. The steering is great.
- St Charles, MO, USA
Two things happens after I would push on the break the car would accelerate until I pushed on the break again and it shutters and act as if it will stall out when I first start to drive when I first accelerate from any stopped situation
- Edgewater, FL, USA
User had a quarter of a tank of gas before heading home. Shortly after, user started the car and it stalled. User did not think much of it. User shut it down and turned key to the "on" position and the check engine light turned on. The car turned over and worked. Shortly after, user was driving car down the road towards his house and the engine stalled. Systems and electronics screen were on, but everything else glitched and nothing really worked, the car torque steered the user into oncoming traffic lane. User had to use E-brake to properly slow down and pull to the shoulder of the road and turn key all the way off into the "off" position. User waited 5 minutes to ensure all systems were shut down, and started car back up again to safely drive the rest of the way home. User has extended warranty and will immediately have dealership look at vehicle.
- Beaufort, SC, USA
While driving to work as I pulled out of my neighborhood my rpms began began do rapidly bounce between 0-6 and the gas pedal didn't respond to anything like the engine was not receiving enough fuel. I stopped the car, in the middle of the road, put in park and the engine returned to a normal idle. I began to continue driving to turn around come back home worried about this issue. About a half mile later the engine completely stalled on me in the middle of the road. The car would crank with no start. This is a huge safety concern. I had to have my car towed to the local Ford dealership at beach Ford in Virginia beach, va. After their testing I was told that the fuel pump driver module (fpdm) needs replaced and that the part is backordered with an estimated delivery date 2 weeks out. The car only has 23,500 miles on it. There's no recall at this time for Ford Focus stalling issue while driving which is a huge safety concern for a vehicle to stall while traveling down a road/highway. That fact disgusts me because it is a known and reoccurring problem and nothing has came of it. I also find it interesting that people with the same issues here were recommended to replace different parts. I'm curious to see if this fpdm will solve the problem of stalling in the middle of the road.
- Virginia Beach, VA, USA
Car has 71000 miles and June 3rd 2020, the steering wheel locked up and was hard to turn (like power steering with no fluid), turned the car off for 30 seconds and back on and it worked fine. Stopped for food and turned car back on and a warning came up "steering assist fault". took it to a repair shop and there's no loose wires or bad fuse. Will require to have the steering motor replaced.
- Decatur, GA, USA
Constant shudder noise and has been replaced 3 times and I was told 'I had the best latest and greatest clutch in my car.' I own my car now and I don't want it. Every time you excel from a stop the noise is present.
- South Hadley, MA, USA
The contact owns a 2017 Ford Focus. When the vehicle was started, the check engine indicator illuminated and remained lit. Also, the vehicle did not start for a few days. The battery was replaced, but failed after three days. The vehicle was taken to an independent mechanic to be diagnosed and unknown failure codes appeared. The mechanic replaced the door sensor. The manufacturer and dealer were not made aware of the failure. The vehicle was not repaired. The failure mileage was unknown.
- Vallejo, CA, USA
- Hudson , FL, USA