9.7
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 700 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
My 2017 Focus RS (build date 20 March 2017, purchase date 16 June 2017; 30234 miles) had the SRS light illuminated on the dashboard. This started as an intermittent issue about a year ago, and progressed to the point that recently the light is always illuminated. Ford provides for a "Safety Restraint System" warranty period of 5 years/60 k miles; my car is still within this coverage period. I decided to bring in the car to my local dealership Gosch Ford Escondido in Escondido, CA to have it inspected and repaired. A technician evaluated the issue and provided the following diagnosis on the service report: "VERIFIED AIRBAG LIGHT, CHECKED CODES, FOUND B0061:13 IN OSCM FOR PASSENGER PRETENSIONER, PERFORMED PPT, FOUND PRETENSIONER TO BE INTERNALLY OPEN. NEED TO REPLACE PRETENSIONER." However, the service department contacted me to inform that the repair would not be covered under warranty and that repairs would be at my cost. I have contacted Ford corporate customer service to escalate and am awaiting a response.
- Escondido, CA, USA
Car had problems with driver seat not clothing in right and sometimes moves back while driving. Seatbelts do not want to click right and have to push in multiple times before you can fasten belts. While trying to accelerate the transmission stalls and jerks forward and vehicle sometimes shakes while driving. Does not want to pick up sorry either.
- Valparaiso, FL, USA
- Piqua, OH, USA