6.1
fairly significant- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 13,000 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Engine light and red oil can symbol's keeps showing on the dashboard. Brake pedal is tight & hard when stopping when pressed on them.
- Lake Worth, FL, USA
P219a, p064d Total system shutdown was not recrank. Was in the middle of a four-way intersection when car died. Independent service diagnose the problem Have checked the Ford recall list and there are three recalls address to my vehicle Oil pressure light battery light and check engine light
- Choudrant, LA, USA
The contact owns a 2018 Ford Focus. The contact stated that the infotainment system had failed to turn on intermittently. Additionally, the contact stated that the rearview camera was intermittently inoperable while reversing. There was no warning light illuminated. The contact stated that the failure had been recurring increasingly. The vehicle was taken to the dealer, where it was diagnosed that the Accessory Protocol Interface Module (APIM) had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 121,000. The contact stated she had to replace the whole unit at the cost $1500 in repairs.
- Hesperia, CA, USA
I have had several Ford Focuses and I-??m not sure why I keep buying them. The transmission shudders or slips. Makes awful noises like grinding or something hitting the fan blade. I currently have 7 codes stored in the car but no check engine light. My garage thinks maybe it needs a new ABS control module. The display screen goes black all the time and doesn-??t come back on. Ford is aware of these issues in the 2018 models and continues to do nothing. I-??ve been a loyal Ford buyer for years and I-??m never buying -??American made-?? again. They cut corners and produce trash vehicles that the consumer has to pay out of pocket for repairs. Current codes are P219A and C. U0121, U0140, U0256, U0452 and U2101. The car always makes a strange beeping noise. It sounds like a warning chime but no lights come on or anything. The car has AWFUL fuel mileage currently. I live 15 mins from work with only 1 traffic light and it used half a tank for 4 days of just traveling 30 mins a day. You pay a decent amount for these cars and can-??t rely on them. SHAMEFUL! The transmission issues have been happening since I bought the car in 2022. The codes, beeping and fuel mileage have been a recent issue within the last few months. It shakes. The vehicle is a safety concern not only for myself driving it, but others on the road.
- Gilford, NH, USA
On [XXX], I was driving to the Grocery store and didn't even drive 1/2 mile when I got a message on my dash that my transmission was over heating, while sitting at a traffic light. 28,000 miles on my Focus. I pulled into the parking lot that was there and shut the car off. I called AAA to have my car towed to MasterCare Automotive. Then I had to tow the car to Sunrise Ford 5435 US-1. Ste 1. Fort Pierce, FL 34982. Directions ? (772) 461-6000. because they have the equipment to run the diagnostic on my vehicle. I received a call that they have to put a $1,300 sensor in my vehicle in order for them to do a diagnostic test. I called Ford to see if they had any help with the vehicle as I was never told that my warranty ran out in Jan 2024 nor did they offer me an extended warranty on the vehicle (which I would of purchased if I knew that my warranty expired. I was also told that more then likely would need a new transmission at over $5,000. A car that only had 28.000 miles on it shouldn't need a new transmission on it as I drive the speed limit and do not abuse my vehicle. The car that I was driving wasn't safe, if it had transmission problems, never warned about the transmission going right after the warranty ran out on the vehicle. I didn't even make it to the first transmission fluid change. Other then I receiving the message on my dashboard, I did not have any issues with the vehicle, no problems shifting the vehicle and no indications that the transmission was going to go out or I would of had my car in the shop to get my car repaired. Now I am left without a vehicle, no bus service and cannot afford to take a taxi or uber because I am disabled and don't make enough on Social Security to be able to afford these luxury of calling a cab or uber. I take car of my vehicle and have my mechanic go over my car twice a year when I have my oil changed. My records for my vehicle are at MasterCare in Port St Lucie. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C.
- Port St Lucie, FL, USA
While driving 70mph on the highway my oil pressure light came on and I loss all power to my engine. I tried pressing the brakes and nothing happened. I lost ability to accelerate and then the brakes got hard and locked up so therefore lost ability to stop. I was able to coast off of an exit off the highway and had to try to not cause an accident until my car finally coasted to a stop. I had it towed to Portage ford in Portage Wisconsin and they told me that there is an advance notice recall but would not diagnose my car. They told me that they cannot do anything because the recall is just an advance notice and they are unable to open a repair order on it. They told me that because they could not open a repair order they could not verify that it was in fact the recall and told me that I would need to purchase a new engine completely. My oil had been recently changed and the oil levels were checked and they were good as well as the consistency. The recall is exactly word for word what happened but they told me the engine would be $6,000 and the labor would be 25 hours and likely another $6,000 so they qualified my vehicle as a total loss and that they wouldn't be able to give me more than $1,000 for my trade in. They said the Kelly blue book value was only a little under $8,000. My vehicle has a little over 50,000 miles on it only and was just out of powertrain warranty by maybe a month or two. This forced me into having to purchase a new car. They told me that if they found that it was related to the recall once they were able to open a repair order they would cut me a check for $5,000 because my car is obviously worth more than $1,000. I had just replaced the battery, front brakes and tires. No body damage or interior damage that would qualify the vehicle as lower trade in value. I bought it brand new and only owed $1,641on it and it would have been paid off completely. This is CLEARLY the recall but they refused to acknowledge it.
- St. Francis, WI, USA
Purchased car 9/30 and have driven less than 3600 miles. Engine slow to accelerate, also revving up while at a stop light, lurching forward, lagging, and recently on 1/3 not drive able and had to be towed. Engine light on with codes P2837 and P287B. Two different garages (1. Fritz Ford and McNairs Auto) have diagnosed this vehicle to have a defective TCM freezing up gears, causing transmission failure. Notified Ford Motors in MI, they advised me to submit a report to NHTSA to help. Repair cost is $8600 at McNairs, $9600 at Fritz Ford in Riverside, CA No warranty on this car! Please help!
- Placentia, CA, USA
When weather began to get cold in 2023, the car's Sync system and all associated electronics (back up camera, usb ports, radio, navigation, touch screen, etc.,) went dark. At first 30% of the time, but within weeks the system was dead. Looking online, we found many other people having similar experiences with Ford products. The Ford dealership who serviced the problem said it was very common in Ford 150s. At first the component would fail and turn off and on intermittently. There was no warning. It would cut out or resume mid trip. Within a day or so, failure and possible resumption only happened when the car was turned on from a full stop and key removal. Updating the Sync system was not an option as it would go black or not connect to any methods. Dealership was unable to attempt an update as well. The part was replaced by a ford dealership. I no longer have it but they may. This puts myself and others at risk for multiple reasons a) Backup Camera display failing unexpectedly, b) navigation system failing unexpectedly, c) electrical component failure in the car may lead to other electrical systems failing. The issue was investigated and reproduced by Lilliston Ford in Vineland, NJ on Dec 21, when they deemed it a failure of the AIMS component and said it required full replacement. It was at this time they indicated that they are seeing it in other Ford vehicles. There were no symptoms. It was a fairly rapid degeneration from "sometimes" to "constant" failure within 2-3 weeks.
- Mays Landing, NJ, USA
Transmission has failed the clutch got stuck and transmission overheating.
- Seaside , CA, USA
-Engine service now message -stalling out while driving - loss of power - loss of gas mileage
- Elsmere , DE, USA
Transmission issue. Dry clutch system causes the clutch to overheat and the TCM to fail. The car jerks and lurches and doesn't shift when it should. FORD issued recall for 2016 and the same transmission is in the 2018 as well.
- Walkersville, MD, USA
I brought my 2018 Ford focus in July 22 2021. I took it in because it had taken over an hour to crank and when it did crank it get really bad had it brought to Green Ford in Greensboro North Carolina. They said they fixed it. I end up having to bring it back the next day. When I brought it back they said that the head gaskets had cracked so they were going to replace and the engine. The engine was on back order. The engine was on backorder. They finally had it fixed and ready for me September 16th, 2021. May 26th, 2022. I brought it down to town and country Ford in Charlotte, North Carolina because I had a light on and something smell like it was burning. They informed me that my engine once again had overheated and a head gasket was cracked. Again, the engine was on backorder so I received my car June 22nd 2022. At that time I was told that my warranty was 60,000 mi or 5 years. July 24th 2023 driving home from work. My car overheated and I pulled over and had called it to be towed into green ford in Greensboro, North Carolina again. They called July 25th, 2022 stating that the engine had blown again. But this time is because the fan had died in that my car was not under warranty. I had asked for the invoice at green ford from the back in July 22,2021. As my stepfather and I were looking over both invoices, we noticed that green Ford had a code on there for a remanufactured engine/ OEM long block. When called about this they stated that's how they bill for labor. I'll try to call customer service with Ford. They can't give me any information on how they bill for labor. My complaint is that I've had two engines put into my car in a year and a half and no one's wanting to figure out why my car is overheating. I believe that it have been the fan the whole time. Down for the third time. My engine is blown. I have no warranty and they're trying to charge me $9,500 for parts and labor.
- Greensboro, NC, USA
I was driving on the thruway when my car came on with a warning that I have never received before. Stating that my transmission was overheating and that I need to stop for five mins to let the transmission cool down. As soon as that light came on the car stopped moving and I could not get off the road. There was no indicator before that the transmission was even having issues of any kind. I could have died that day because of the car. I have only owned the car two years and this is the problems that this car has.
- Camden, NY, USA
Car does not start or stalls when new fuel is added, poor fuel mpg. Check engine light with 1450 code. Recall on other fords 18s32 has the same issues but is not covering this model.
- Clayton, NC, USA
Vehicle GPS goes out and I have no idea if/when the road changes (curves, turns, and if I'm on the correct road or not) apparently APIM module goes out all the time. From stop to start vehicle shudders, lurches, and hesitates. Several times wrecks were miraculously avoided. It's only a matter of time before one does. While driving vehicle looses power, high revs, and losing MPG. For being fuel efficient its burning a lot of it. Ford refuses to even acknowledge my problem. Waiting for my powertrain warranty to expire which is very soon.
- Independence, MO, USA
My car died had trouble starting while driving Check engine kept showing code for purge valve replacement and fuel neck line. Had both replaced out of pocket had my battery replaced.
- Avondale Estates, GA, USA
The transmission is going out, they-??ve replaced it and it-??s still a bad transmission. Having a bad transmission could cause the car to shut off in the middle of the road causing an accident. My engine is constantly overheating, my car gives me warnings to stop the car because of overheating. I can-??t even drive on the expressway because i-??m scared my car is going to blow up or something. The electrical inside the car does not work, i can-??t unlock the doors on the driver side but on the passenger side i can. The sunshade blocking thing you pull down lights don-??t come on, nothing about the car really works. The car jerks when driving like it-??s about to shut off in the middle of the road, that-??s a safety defect or whatever you wanna call it. The car makes a ticking noise when you start it up and OH the idle, let me tell you about the idling of this car. I could be driving 25-35 MPH and the car idles up to 5! literally, it-??s unsafe! I have to use my flash light at night when getting things out my car, getting my baby brother out of the car. it don-??t make sense.
- Chicago , IL, USA
Car will not go in reverse transmission went out and needs tcm repair, so to shift fork b circuit going out causing damage to transmission
- Capac, MI, USA
USB, Sync, radio system and A/C stopped working. Dealership found APIM is defective and needs to be replaced. This issue has occurred for many other Ford vehicles and is a known defective part, although Ford will not cover the cost (over $1500) to replace since there is not recall for this Ford make, model and year.
- Carlsbad, CA, USA
- Colorado Springs, CO, USA