10.0

really awful
Crashes / Fires:
4 / 3
Injuries / Deaths:
4 / 0
Average Mileage:
20,752 miles

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« Read the previous 20 complaints

problem #59

May 152022

Focus

  • miles
The component that failed is the CANISTER PURGE VALVE. The engine light was on and we took it to a certified auto shop. Report from the auto shop: Diagnosis for check engine lamp on, run tests for codes P0300 random misfire, P0316 misfire on startup, P1450 cannot bleed fuel tank vacuum. No misfires present at this time found sticking canister purge valve pulling a constant vacuum on the fuel tank, makes is possible to pull raw fuel if the fuel level is high, suspect this to be the cause of misfire codes. Recommendation by the auto shop: Replace canister purge valve, clear computer, and retest on cold start.

- Frisco, TX, USA

problem #58

Dec 042021

Focus

  • miles
My vehicle broke down on the side of a major highway at nighttime. We would not find out later that it was both the engine and turbo that needed to be replaced. We purchased the vehicle brand new in 2018 and purchased the maintenance plan with it. Vehicle was maintenance by Ford only and to their standards as recommended yet the vehicle still died with less than 84k miles on it. In fact two weeks prior the vehicle had an oil change. When we finally received the diagnosis of needing a new engine the mechanic stated this is an issue with the 3 cylinder Fords that the company has not addressed yet. My friend who has the exact same car just had hers break down for the same reasons but at 67k miles. The difference is she purchased the extended warranty and we purchased the maintenance plan so hers is being covered 100% and she is being provided a loaner vehicle. Ford refused to cover all of the repair costs even though this issue was clearly a manufacturer issue. They actually kept lowering the assistance amount as time went on. They refused to provide a loaner or reimburse any of the hundreds of dollars we spent on towing. We were without the vehicle for several months and Ford could care less and suggested several times to get a rental even thought we expressed we could not afford it due to costs we already put into the car but especially because we are still paying on the original vehicle loan as well as insurance. Fords customer service was the worst I ever experienced and in every aspect we dealt with them all the way to corporate.

- Barboursville, VA, USA

problem #57

Apr 152022

Focus

  • miles
Engine, and computer that controls check engine and low oil pressure lights. Car started ticking, had appt but not until may 18th dealership where I bought it. On Friday April 15th when I turned car off and got out smelled burning smell. Husband lifted hood and let cool down for an hour, when to go check fluids and no oil, looked under neath no leaks. Have video of all and everything. No alert senor came on to say low oil pressure, or check engine especially since it was bone dry no oil. Bought car with 11800 or so miles on it 6 weeks before. When bought car had oil in it. At 13510 miles no oil. Safety was at risk because it could have caught fire with running it with no oil in it, until app time of May 18th 2022. Took to key scales ford where car was bought, and confirmed no leaks, no oil, no warning lights. Was towed to them on Monday April 18th, was inspected wensday April 20th. No warning lights what so ever came on at all. Car information stated no warnings no messages. Again I have video taken from Friday April 15th when we found car to have no oil. Ford after 2weeks finally decided to replace engine but no answer on computer for warning lights as of now. Engine on back order.

- Coleman, FL, USA

problem #56

Feb 142022

Focus

  • miles
I purchased this vehicle used in 8/2021 and within 6 months, I have an inoperable vehicle with a hefty car loan of over $15,000 to payoff monthly. I can-??t afford another car and I should not be responsible for paying for a car due to defective parts from the manufacturer that is causing other damage to my vehicle. I haven-??t had the use of my vehicle since this time. This is unfair and unacceptable. The component that failed/malfunctioned was the double clutch on the transmission. The vehicle is available for inspection upon request. This poses a safety risk because the vehicle ultimately can lose control, it jerks, slow drags/stalls, gets hot while in traffic which will which eventually shut off preventing me from moving the vehicle out of traffic. This can put me and my passengers in danger of getting hit in the event of a collision from oncoming traffic resulting in eminent danger of getting seriously injured or killed. The problem has been reproduced at an independent service center, Gray-??s Garage in Dover, TN. The problem is a known issue on Ford Focus 2016 -?" 2018 manual transmissions vehicles and associated with recall NHTSA CAMPAIGN ID: 18V845000. It is evident that this issue is also present with 2018 Ford Focus automatic transmission vehicles. Car was inspected by certified mechanic in Dover, TN and I was advised the double clutch was broken and it messed up the transmission. The issue first appeared on 2/14/22, I was stopped at a traffic light with my foot on the break. When moved feet off break just before beginning to accelerate, I heard a noise. The car began to jerk until I got to 15 mph speed and then it downshifts or slow drags. The car alerted me that the transmission hot and to pull over, turn the car off for 5 minutes to let it cool off. I kept trying the steps on multiple occasions this day and the result was the same every time I come to a stop it happens. I was basically stranded, unable to drive any distance with a non-functioning car.

- Dover, TN, USA

problem #55

Feb 052022

Focus 4-cyl

  • 25,509 miles
The contact owns a 2018 Ford Focus. The contact stated while driving approximately 45 MPH, the check engine warning light illuminated. The contact continued to drive. The vehicle was taken to an independent mechanic where it was diagnosed that the emission system had failed. The canister purge valve and the vapor vent valve were replaced; however, the failure recurred while driving. The vehicle was taken back to the independent mechanic where it was diagnosed that the canister vent valve and the canister vent solenoid needed to be replaced; however, the failure persisted. The vehicle was taken back to independent who provided the same diagnostic; however, the vehicle was not repaired. The vehicle was then taken to the dealer where it was diagnosed that the canister vent valve and the canister vent solenoid needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA. The failure mileage was approximately 25,509. Vehicle had an issue with the Canister Purge Valve, canister vent solenoid and also other issues related to a recall that is on this type of vehicle. Our VIN number was not included with the recall, but it is the same thing that they are saying in the recall that happened to our Ford. The car only has 25817 miles. Warranty ran out on years but not mileage.

- Jacksonville, FL, USA

problem #54

Dec 312021

Focus

  • miles
My car was serviced for the works oil change on 12-5-21 @ Quicklane-ford. Car has 72k miles, on 12-31-21 heading home from work early morning my car at light started to shake. No warning lights or nothing. I went to gas station to get gas so I wouldn-??t have to stop later. i attempted to start my car the oil and battery light came on. It took a minute but car initially started. I drove 2 miles home and when i got to a stop sign my car wouldn-??t go. When autozone opened i took my car 2 miles to have them test the battery. The tech said, -??hey is your car off, the machine says it-??s still on.-?? I stated it wasn-??t but he went inside my car to see if it was. He thought that was weird and so did I. The battery was good. So I proceeded to head to quicklane which was 2 miles aways. This time when I got to a intersection my car begin to shake and rpm wouldn-??t go up as I attempted to accelerate. I pulled over, to get a tow. When i started the car again oil, battery and overheating light turned on. At Quicklane I got terrible news, that coolant was leaking into engine and that I may need a engine or my head gasket replace. Which may cost at minimum $4000. I asked how could this happened I get my car serviced here all the time. Wouldn-??t the ford mechanic detected coolant leaking into oil. When they test that as well. I read that ecoboost suv were recalled but my focus is ecoboost and have similar issues. I treat my car with care get any and every service suggested by Quicklane. Quicklane worker stated that my 2018 car that i bought brand new no miles in 2/19/2019 was old. How so i had a 1997 camry with 330k miles never did this and had same motor. I never got a warning on car about a coolant leak. This is a shame that at 72k miles, I am having to buy a expensive engine or new car. They had recalls on other ecoboost but now I-??m thinking all ecoboost by Ford has this issue that is becoming to common. It-??s not safe and dangerous Shaking and stopping out of nowhere and no real warning.

- Spring, TX, USA

problem #53

Jul 012021

Focus

  • miles
Suddenly, the vehicle will stall only after it's been fueled. I've read reports of this being common in lots of Ford vehicles with it having something to do with a fuel filter or emissions. The vehicle continues to run and drive but I fear it will continue to do worse. My only option currently is to leave the vehicle running while being fueled.

- Spring, TX, USA

problem #52

Sep 182020

Focus

  • miles
Purchased with less than 50k miles with warranty. 2k miles until warranty expired car started jerking and shuddering when taking off. Took to dealership no codes or recalls. A month later car would not start after refueling. Had mechanic replace fuel evap. Fixed one problem but not the shuddering. Problem seems to be worsening. Recall for half of the 2018 focus models for same issues but recall does not include all!

- Paducah, KY, USA

problem #51

Aug 162021

Focus

  • 29,106 miles
The contact owns a 2018 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle hesitated, shook abnormally, and shuddered. The RPM-??s increased and the miles per gallon increased to 99.9 miles per gallon. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where the contact was informed that the purge valve, vapor canister, fuel tank, and fuel pump needed to be replaced. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA. No further assistance was provided. The contact stated the failure was related to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The approximate failure mileage was 29,106.

- Barstow, CA, USA

problem #50

Mar 162021

Focus

  • miles
Vehicle stalles, stutter on startup.evap faults. Problem with the canister purge valve. Seems the car has some recalls issues.

- Stroudsburg , PA, USA

problem #49

Apr 202021

Focus

  • 120,000 miles
Our 2018 Ford escort has the same problems described in: Nhsta campaiign #18V7350000 recal id 298184 but this VIN is not on recall. We pulled out into traffic and the car just died luckily it was not on a highway. We need to keep the tank as close to full as possible and fill the gas tank at the coolest part of the day and it takes a while to get the car started. One time after filling the tank we had to wait 15 mins and the car ran fine then it just died, nearly getting rear ended by a tractor trailer. That was on 4-20-21 and otyher times before.

- Northumberland, PA, USA

problem #48

Nov 162020

Focus

  • 44,000 miles
The contact owns a 2018 Ford Focus. The contact stated while the vehicle was stationary, the vehicle would not start after refueling. The contact stated the check engine warning light was illuminated. The vehicle was not taken to a local dealer or an independent mechanic to be diagnosed. The contact believed that the failure was related to the purge valve. The vehicle was not repaired. The manufacturer was informed of the failure and informed the contact that the VIN was not under recall. The failure mileage was approximately 40,000.

- Alexandria, VA, USA

problem #47

Mar 032021

Focus

  • miles
The vehicle is hard to start after I work a 10 shift. After it is started, it runs rough and tries to die. The only way to get it to stop running rough is to get it to highway speed for about 10 minutes. I have to rev the engine up with my foot on the brake just to get going. It has tripped the check engine light. I took it to auto zone to have them check the code. It says that it has something to do with the cannister purge valve. I have included the report from auto zone. I also did a search on the internet for 2018 Ford Focus recalls and it came back with the canister purge valve. Apparently my engine hasn't made it into the recall yet because nothing came up when I searched my VIN. I am afraid that I am going to try to cross a road and the engine dies right in front of oncoming traffic.

- Fountain, FL, USA

problem #46

Oct 122020

Focus

  • 50,000 miles
The contact owns a 2018 Ford Focus. The contact stated while driving at various speeds, the vehicle stalled without warning. The contact stated that upon restarting the vehicle, the vehicle would shake abnormally. The contact stated that several unknown warning lights were illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with the solenoid needing to be replaced. The vehicle was not repaired. The contact related the failure to an unknown recall. The manufacturer was informed of the failure. The contact was informed that the VIN was not under recall. The failure mileage was approximately 50,000.

- Stroudsburg, PA, USA

problem #45

Feb 012021

Focus

  • miles
Car keeps idling up at a stop or when I slow down skips and acts like its gone cut off when it does idle down

- Statesboro, GA, USA

problem #44

Jan 132021

Focus

  • 15,000 miles
My boyfriend got this car April 13 of 2020 and about a month and a half after we got it it statts acting up... not shofting out of lower gears. Shuddering. When you stop at a stop light for too long and go to take off it almost stalls. We almost got hit because of it! it sounds lile gears are grinding or like we are dragging something under the car. We have taken it in twoce to get checked and the forst guy that srove it around the lot sais something was wrong woth it nut aftwr they had it on the shop for about an hour ans a half they bring it back to us the second time and say nothing os wrong woth it.... it is getting worse and worse. Is statted out just not wamting to shift from second gear now it doesnt even wanna shift out of first most the time. 45000 miles. There should be no issues woth this car.

- Hartford, AR, USA

problem #43

Jan 052021

Focus

  • miles
My car shakes, jerks, does not want to accerlate or shift gears

- Ashland, VA, USA

problem #42

Dec 252020

Focus

  • miles
My car has been having a issue staying on, it constantly has to get jumped after I pumped gas, while I was in the middle of driving the car cut completely off. I'm having a problem also reversing and acceleration, my car is not going past 10 miles. I only have 85000 miles

- Dallas, GA, USA

problem #41

Sep 062019

Focus

  • miles
I got the vehicle on 4/30/2019, one month later, the vehicle began with issues. After you come to a full stop and then you let you foot off the brake and press the accelerator to go forward, the car shakes / vibrates. I have already taken my vehicle 3 times to the dealership about the same issue, the issue does get fix but after a month, the same issue begins again. The dealership told me that this problem will happen every month, I was never told about it before I bought/finance the vehicle. Also my vehicle is not getting the proper full mileage it should be getting

- Tucson, AZ, USA

problem #40

Dec 012020

Focus

  • 52,500 miles
After you come to a full stop and then you let you foot off the brake and press the accelerator to go forward, the car shakes/trembles. It happens very often. Didn't pay too much mind to it at first, but it keeps happening.

- Huntersville, NC, USA

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