10.0

really awful
Crashes / Fires:
4 / 3
Injuries / Deaths:
4 / 0
Average Mileage:
21,176 miles

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« Read the previous 20 complaints

problem #31

Jun 242020

Focus

  • 50,652 miles
A full tank is 160 miles. And has a smell when the A/C on. Engine light on but can't find the problem.

- Bronx, NY, USA

problem #30

May 202020

Focus

  • 54,000 miles
The contact owns a 2018 Ford Focus. The contact stated that while driving, the transmission failed to properly shift gears while the rpms increased at low speeds. Additionally, the vehicle hesitated while depressing the accelerator pedal. The contact also stated that after refueling, the vehicle failed to start immediately with the check engine warning light illuminated. The vehicle was not taken to be diagnosed nor repaired. Mountaineer Ford located at 615 N. eisenhower dr, beckley, wv 25801, was notified of the failure. The manufacturer was not made aware of the failure. The failure mileage was 54,000.

- Prosperity, WV, USA

problem #29

Apr 152020

Focus 4-cyl

  • 40,000 miles
Each time I fill the car with gas, even with the tank half full, the car stalls and has trouble starting. I have checked for clogged or cracked fuel lines and there are none. It puts out the code P1450. Replacement of the fuel tank pressure solenoid and it's still having the same problem. I have read that there may be a recall of some sort on the fuel system in these cars.

- Bullhead City, AZ, USA

problem #28

Aug 222019

Focus

  • miles
The contact owns a 2018 Ford Focus. The contact stated that the vehicle was taken to mccombs Ford West (7111 northwest loop 410, san antonio, tx 78238) for warranty service on the transmission and was informed that there was sludge in the engine. The dealer replaced the transmission. However, the contact stated that while driving, the vehicle stalled without warning, the contact turned on the hazard warning lights while on the highway and was about to drive when the vehicle was rear ended by another vehicle. The contact sustained back and neck injuries that required medical attention. The front passenger seat moved forward as a result, the front passenger sustained face and chin injuries after colliding with the dashboard as well as back and neck injuries that required medical attention. The driver from the other vehicle was not injured. A police report was filed. The vehicle was towed back to the same dealer, the contact stated that he was not aware of diagnostic testing or repairs because his lawyer was dealing with the accident case. The manufacturer was not made aware of the failure. The failure mileage was unknown.

- San Antonio, TX, USA

problem #27

Jan 062020

Focus

  • 50,550 miles
The contact owns a 2018 Ford Focus. The contact stated that while driving at approximately 60 mph, the check engine warning light illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The dtc code showed a failure with the canister vent solenoid. The part was replaced however, the failure recurred a week later. The vehicle was taken back to the same independent mechanic and different dtc code was retrieved. The contact was informed that the failure was still due to the canister vent solenoid failure. Additionally, after refueling several attempts were necessary to start the vehicle. The contact reached out to the manufacturer and was informed that a callback would be forthcoming. The contact stated several more attempts were made to reach the manufacturer however, the phone number was no longer in service. The vehicle was not repaired. The approximate failure mileage was 50,500.

- Leeds, AL, USA

problem #26

Mar 092020

Focus

  • 44,000 miles
The contact owns a 2018 Ford Focus. The contact stated that while at a stop sign and attempting to accelerate, the vehicle stalled with the check engine warning light illuminated. The vehicle was restarted and driven to parks Ford of wesley chapel located at (28739 Florida 54, wesley chapel, fl 33543), but was not diagnosed nor repaired. The manufacturer was notified of the failure. The approximate failure mileage was 44,000.

- Wesley Chapel, FL, USA

problem #25

Jan 312020

Focus

  • 31,200 miles
After warm, at a red light, in neutral (manual transmission), car will drop RPM and stutter, nearly stalling out. Sometimes only once, and other times repeatedly while sitting there.

- Fountain, CO, USA

problem #24

Dec 302019

Focus

  • miles
2018 Ford Focus. Consumer writes in regards to shaking in motor. The consumer stated the vehicle was repaired twice, but the failure persisted.

- Apollo Beach, FL, USA

problem #23

Nov 302019

Focus

  • 36,000 miles
This is the 2nd time I am having the same issue. They replaced the clutches. I drove the car a couple of weeks and am having the same issues with surging/lugging. Now, it is happening in lower gears and when I accelerate to higher gears. It is now happening when I am in reverse, too.

- Benton City, WA, USA

problem #22

Dec 122019

Focus

  • 31,000 miles
On December 12th, 2019, I was involved in a three-car fender bender on fairfax county parkway in Virginia. I was traveling in slow-moving traffic at 7:20am, close to reston hospital, when the two cars in front of me slammed on their brakes unexpectedly and I unfortunately could not brake in time to avoid hitting the car in front of me. The car directly in front of me was a Toyota SUV and had a tow-bar, which took most of the impact of the crash and caused damage to my vehicle. Aside from some minor scratches, both of the other cars involved in the accident were fine and the two drivers were able to continue on their ways to work. My car, on the other hand has been declared a total loss by my insurance company as it immediately burst into flames upon impact. As I mentioned above, the traffic was slow-moving so we were not traveling at more than 25-30mph at any time on that stretch as we navigated the traffic. This should have been a very low-impact and minor incident; however, for some unknown and unexplainable reason, the Ford Focus was on fire before I even knew that I had crashed. The impact was so minimal that no airbags deployed. Firefighters were onsite within 5 minutes and had difficulty putting out the blaze. In addition, I was still in the car while it was on fire because it happened immediately upon impact, so while I was lucky to walk away without any physical injuries, I was immediately taken to the ambulance to monitor my vitals and try to control my shock. I realize that there have been recalls of Ford Focus vehicles purchased in 2017 and prior; however, I strongly believe that the safety concerns raised in previous lawsuits against Ford pertain directly to the 2018 model as well. We had already replaced the clutch in the Focus after a year and a half because of a transmission failure also noted in previous years.

- Hamilton, VA, USA

problem #21

Nov 262019

Focus

  • 70,000 miles
I approached a stop sign, and lost complete power, couldn't even move it out of gear, tried to jump it and nothing. I could've wrecked because of this

- Elkview, WV, USA

problem #20

Nov 122019

Focus

  • miles
The 2018 Ford Focus has been in the repair shop four times for a check engine light relating to the vaper/vacuum hose, sensor over the past couple of months. In addition, the Focus now has a broken steering gear. I was driving on the city street when it went out, and thankfully no other vehicles were near.

- Weiner, AR, USA

problem #19

Oct 022019

Focus

  • 36,839 miles
The contact owns a 2018 Ford Focus. The contact stated that the check engine indicator illuminated and the vehicle sputtered while accelerating. The vehicle was taken to maxwell Ford (5000 S ih 35 frontage rd, austin, tx 78745, (512) 443-5000) where it was diagnosed that the purge valve failed. The repair was performed at the cost of $425. The contact was concerned as to why his vehicle was not included in the unknown recall. The contact spoke with the manufacturer and was informed to keep the repair paperwork in case of a future recall. The contact was transferred to NHTSA. The failure mileage was 36,839.

- Austin, TX, USA

problem #18

Jun 012019

Focus

  • 55,000 miles
The contact owns a 2018 Ford Focus. While driving various speeds, the vehicle stalled and the check engine warning indicator illuminated. The vehicle was able to restart after 25 minutes. The contact also mentioned that the vehicle overheated, but cooled down once the accelerator pedal was released. The vehicle was taken to gillie hyde auto group (610A happy valley rd, glasgow, ky 42141, (888) 621-5047) and the contact was informed that the vehicle was not included in NHTSA campaign number: 18V735000 (fuel system, gasoline). The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 55,000.

- Glasgow, KY, USA

problem #17

Jul 312019

Focus

  • 30,000 miles
The transmission lugs or slips when going from a stopped position. It will eventually go and seems to be fine once I am over 25 miles per hour. It started about 4 weeks ago and seems to be more frequent. The vehicle only has about 30,000 miles on it. It gets regular oil changes and is not driven roughly.

- Benton City, WA, USA

problem #16

Sep 202019

Focus

  • 15,000 miles
While sitting at a light or corner after a stop the car shakes & bounces until I move again, only 15000 miles on it. I am the only driver.

- Hudson Falls, NY, USA

problem #15

Aug 202019

Focus

  • 75,000 miles
The engine stalled once on August 20th, 2019 while driving on the interstate. Each time that I fill the tank with fuel I have to try 2-3 times to start engine as it makes a noise as if I'm completely out of fuel though it's a full tank and I'm still at the pump. Ford dealership stated to me this is "normal" for all cars though I've never dealt with this and at 39 I've had several cars.

- Chattanooga, TN, USA

problem #14

Jul 032019

Focus

  • miles
Car stalls

- San Diego, CA, USA

problem #13

Jul 212019

Focus

  • 68,000 miles
The transmission has been skipping which caused a belt to break inside the engine and then the oil pump went out. Had an oil change around July 1st and nothing was wrong. Ford claims it was my fault because I was over 2,000 miles on an oil change.

- Woodridge, IL, USA

problem #12

Aug 072019

Focus

  • 25,600 miles
My car started having a clutch shudder before it was a year old. I took it to the dealership the first time and they thought it was the adaptive learn feature, and reset the computer. It was still doinf it and I took it back within a week. I was told its a Ford clutch problem, but until it gets bad enough to register in the computer I had to keep driving it. Then the gear shift cable broke, it came out of the transmition and had to be fixed, at the same time I had the clutch re-checked and it finally registered bad in the computer and was replaced. 1 week after getting the car back it strted overheating and had to go back to the shop (8/7/19), I also realized while driving to the dealership that the car had burnt through around 1/2 tank of fuels in a little over 60 miles. I was told the cooling fan just stopped working and was replaced.

- Nampa, ID, USA

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