The contact owns a 2018 Ford Focus. The contact stated that the vehicle failed to shift into reverse. The check engine warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed and determined that the purge valve and coolant reservoir needed to be replaced. The vehicle was not repaired. The vehicle was taken to an independent mechanic and the contact was informed that the transmission control module (TCM) needed to be replaced. The vehicle was not repaired. The manufacturer was contacted but no additional assistance was provided. The failure mileage was approximately 63,691.

- Newport News, VA, USA

The contact owns a 2018 Ford Focus. The contact stated while driving 35 MPH, the vehicle started to shudder and then decelerated without warning. The contact stated that after several minutes the vehicle started operating normally. The vehicle was taken to the dealer and the clutch was replaced, but the failure reoccurred. The vehicle was taken back to the dealer and the transmission module was updated, but the failure persisted. The vehicle was taken to the dealer again and the mechanic stated that the transmission module needed to be updated. The manufacturer was not contacted. The failure mileage was 8,000.

- Lawrence, PA, USA

The contact owns a 2018 Ford Focus. The contact stated while driving 35 MPH the vehicle started to shudder and decelerate without any warning, after a couple minutes the vehicle started operating normally. The vehicle was taken to the dealer and the clutch was replaced, but the failure reoccurred. The vehicle was taken back to the dealer and the transmission module was updated, but the failure continued. The vehicle was taken to the dealer again and they stated the transmission module needed to be updated. The manufacturer was not contacted. The failure mileage was 8,000.

- Lawrence, PA, USA

The contact called on behalf of her daughter who owns a 2018 Ford Focus. The contact stated that her daughter attempted to start the vehicle, but the engine failed to turn over. No warning lights were illuminated. The vehicle was towed to the dealer where it was diagnosed that the transmission control module failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was advised that the VIN was not under recall. The failure mileage was approximately 50,000.

- Tualatin, OR, USA

I bought my car on July 12, 2019 and had a PCM issue few months after that was messing with the transmission. it was covered under factory warrenty. Now 18 months later im having the same transmission issue but with a different code.. (P07A5) which is something internal. there should be a recall for this transmission cause i cant keep spending money to have this fix

- Chambersburg, PA, USA