The contact owns a 2004 Ford Freestar. The contact stated that both the driver and passenger side electric sliding doors would not close properly and would randomly open. The vehicle was not diagnosed or repaired. The local dealer (dick smith Ford, 7201 garners ferry rd, columbia, SC) and the manufacturer were notified of the failure, but no assistance was offered. The contact indicated that the passenger side door was previously serviced for the failure, but the failure recurred. The failure mileage was 150,000.

- Columbia, SC, USA

Backdoor won't unlock and now door won't close or lock.

- Lebanon, ME, USA

1) we now have transmission failure. The cost to repair equals most of the vehicle's value. 2) driver-side passenger door closes and opens again continually. We get out and do that manually. 3) with foot off accelerator, going down hills, the Freestar transmission has "chugged" for a couple of years now, reproduce-able at dealer last year but they could not find cause (we ran out of money letting them study it).... we now know these things are all related. Research online shows other owners have found wet PCM to be promulgating cause for door sensors and the cause for premature failure of transmission due to damage caused by PCM over time. To put PCM below windshield, without proper waterproof housing, this is a design error that causes very, very expensive damage and repairs that will be required again, without PCM being touched. Dealers repair damage (not cause) under warranty, but most of us are now out of warranty. We've only got 74000 very well-cared for miles. Problem is the vehicle is now not drivable; transmission is shot. Ford refuses to make good for us. The schedule recall for the trans axle will be our next repair, but it won't replace the transmission! see: townhall-talk.edmunds.com/direct/view/.F0fb94A!make=Ford&model=Freestar&ed_makeindex=.F0fb94A.

- Burlington, VT, USA

In Nov, 2007 my 7 year old granddaughter started to exit the back passenger van door. The door opened and she was about half way out the door when it started to close on her. My husband had already got out of the van and was able to stop the door from closing on her. It did not automatically stop and go back on contact. Then in Dec my sister-in-law was also starting to exit the van from the same door and the same thing happened to her. The door opened, hesitated and then started to close on her. On April 6, 2008 my 80+ mother opened the rear passenger van door and started to enter the van. The door started closing on her. Her left foot was already in the van and the door closure caused her to fall backwards onto the pavement. Her left foot was tangled under the passenger seat. Her cousin was already seated on the other side and was able to get the door stopped before it hurt her leg any worse. She had landed on her lower back and was sore, stiff and unable to sit comfortably for about a week. I made an appt with the local Ford dealer to see if they could find a problem. The first time I took it in, they could not duplicate the problem. I told them it was intermittent, most of the time it worked. When I picked the van up I had the service manager walk out with me, and I showed him how we opened the door from the outside and the door opened and immediately started to close. The service group was testing it by using the buttons on the remote. They tested the van again and found codes of B2589, B2592 and B2594 in the computer for the sliding doors. They then found the latch and sensor assembly were sticking and shorted out. They told us they found the codes in both doors, even though we hadn't had any problems with the sliding door on the drivers side. The only way to "fix" the problem was to replace both sides rear sliding door cables and latch assemblies. This is for a 2004 Freestar van with only 10,072 miles! it cost us $736.41 to have this fixed.

- Sheldon, MO, USA