10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
100,600 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #11

Aug 072020

Freestar

  • 230,000 miles
Driving down rd N it felt as if someone was pushing break while I was smashing gas pedal. Lost all fire to car wouldn't go no where. I was on a country rd going uphill. It spots N sputter N jerks real hard going up hill like my transmission going bad but motor sounds good so I have no clue..

- West Point, GA, USA

problem #10

Jan 012012

Freestar

  • 65,000 miles
Alpr system on telephone poles and police cars are attacking my vehicle. Already destroyed my ABS brake system module and now working on my starter motor, blower motor, speed control and etc. Some attacks cause loud base drum like thumping on my dashboard. Other attacks lock my gearshift lever in park, unlock my doors. Stop my speed control from working, and etc. These attacks have been ongoing for about 4 years. Along with these attacks, police cars frequently threaten me with head-on collisions. The thumping scares me when it occurs in heavy traffic and could cause an accident. These attacks occur in all modes of vehicle operation and when passing alpr telephone poles and police cars.

- Winamac, IN, USA

problem #9

Mar 242018

Freestar

  • 100,000 miles
The Indiana alpr tracking system causes electrical malfunctions including the ABS brake system and various other unknown malfunctions. The ABS module has failed on the subject vehicle and the alpr attacks continue. These alpr attacks are initiated by electrical apparatus on top of telephne poles and on police cars. These attacks can be heard by sudden unexpected loud thumping on my dashboard which could cause an accident in addition to the ABS brake system failure. These attacks occur both in motion and when stationary. The thumping is expecially surprising in traffic and could easily cause an accident. Plus, I do not have ABS protection on slick roads

- Winamac, IN, USA

problem #8

Mar 082016

Freestar

  • 260,000 miles
The 2004 Freestar is shorting out all the sensors are shorting out U took it to be put on machine and it cane back with 17 sensors malfunction going on and it's the only vechele I own and I've googled the problem and I see 100000 other people are having the same problem what should I do I might be driving down the road and the vraje sensor is going and I can't stop I'm not rich I cantvgo buy another van please help

- Union City, PA, USA

problem #7

Jul 272014

Freestar 6-cyl

  • 78,000 miles
I was traveling on a busy road last Sunday. My van completely shut down with no warning. I had no power steering or power brakes and was almost rear-ended. Thank god I managed to get to the side of the road. I started it again and it happened again three more times. I had it towed to jim's auto service and they think it could be related to water leakage onto the computer. I called Ford to ask about this and they said that they knew nothing about this but I found information about this problem all over the internet. I asked them how could my mechanic know about this and they didn't?! they told me to take it to a Ford dealership. I am 60 years old and babysit my grandchildren full time and I am afraid to drive them in this vehicle! I also do not have the money for major repairs. I hung up with Ford feeling frustrated since this could have been a fatal situation if I had been on the highway with my granddaughter.

- Dover, PA, USA

problem #6

Sep 252010

Freestar

  • 75,000 miles
The contact owns a 2004 Ford Freestar. The contact stated that while driving at various speeds, the front wheels would exhibit a loud, abnormal noise. The noise was most prominent when the contact was attempting a turn. The vehicle was taken to an independent mechanic, who diagnosed that the rotors and hub assembly needed to be replaced. The manufacturer was made aware of the failure. The vehicle was repaired. The failure mileage was 75,000 and the current mileage was 90,000.

- Haddon Township, NJ, USA

problem #5

Jul 242013

Freestar

  • 125,600 miles
Was driving about 35 miles and hour when I turned and went up a slight incline...engine sputtered a bit then I turned into parking lot, heard a loud noise like engine revving up and then it just died. Lost all control of vehicle and luckily coasted to a spot where no cars were. I let it sit for a moment, started back up and it was revving up again and RPM's were going up drastically. Tried to put in reverse and it would not go, shifted to park again and it revved back up. Turned off let sit again...then started, was able to reverse but with loud noise and revving of RPM's. drive a small amount and it died again and would not start back. Had PCM replaced about one year ago. Not sure of problem. Still waiting to get it towed.

- Louisville, KY, USA

problem #4

May 172013

Freestar 6-cyl

  • 62,000 miles
Hi I am [xxx] was out Friday at about 5.30 when my 2004 free star van started acting up it cut off 3 time right at a light this is [xxx] just got the van 6 mos ago for 9,300 at a Ford dealer in lexington nc.maybe going to quit buying Ford ect car van what ever had to call my dad to come help me the van would not run or start because of the PCM box had water on in it.now Ford don't want to do a [xxx] thing but make me pay more money just got the van for 9,300 now got to pay 1,2600 at a Ford dealer in whiteville nc I don't have the money but my dad and bother is going to pay for it to get fix this time maybe sale the [xxx] 2004 free star van soon I don't want to but if I don't sale it may happen again to me.Ford need to recall this [xxx]now before someone get killed I when down the road and could not control my van and now I have brakes went out to "???"look Ford send me my money back 1,12200 to me in whiteville nc 2872 to [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Whiteville , NC, USA

problem #3

May 252010

Freestar 6-cyl

  • 61,000 miles
In 2010 for no reason the traction control light was coming on. After 2 visits to the dealer they replaced the ABS module and switch on the master cylinder. The problem seemed to be resolved but once in a while the light would come on. Now it is happening more frequently and the ABS activates for no apparent reason (dry road and normal braking) which I consider a safety hazard.

- Mount Arlington, NJ, USA

problem #2

Mar 012010

Freestar 6-cyl

  • 50,000 miles
Check tires & traction control off light comes on daily.

- Randolph, NJ, USA

problem #1

Sep 022008

Freestar 6-cyl

  • miles
The electrical has been wiggy ever since --just after the factory warranty ran out. This includes: Back-up safety sensors stopped working, heated drivers seat stopped working(passenger still works), the stereo system doesn't have all of it's functions, passenger airbag light is on, van very noisy when backing up--we call it the moose. Had to replace transmission and then we get re-call notice! and, it still doesn't feel 100% still waiting for a refund(?) brakes are squishy--even after replacement of front end everything! side electric doors will sometimes open and close several times until we just have to manually force them to stay closed.

- Warrenville, IL, USA