10.0
really awful- Crashes / Fires:
- 3 / 5
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 100,597 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
My wife was driving our 2004 Ford Freestar with only 84,000 when the transmission failed while she was driving. Luckily she was on a quiet road and not the highway and she was able to pull over with no problems. This happened to a friend of ours who also bought a 2004 Ford Freestar and his transmission went out with only 80,000 miles.
- Oakdale, NY, USA
We were driving along 1-70 with the cruise control on, when all of a sudden the RPM's got real high and lost power. We were very lucky it was right next to an exit where we were able to coast off and call aaa. They came to tow us to a local shop (we were 1500 miles away from home with 500 more miles to go on our trip) where they told us the transmission needed replacing. 3000 dollars later plus the cost of hotels, and car rentals we have a new transmission. Not to mention the 4 plus hours I had to wait with 4 kids while hubby went with tow truck to get the rental as we were in the middle of nowhere. Upon doing research online, this seems to be a consistent problem with the Ford Freestar.
- Cumming, GA, USA
Consumer's 2004 Ford Freestar has transmission problems. The consumer stated after backing up, he placed the gear in drive and nothing happened. The consumer stated there was no noise of any type that even suggested there was a problem.
- Unknown, DC, USA
The contact owns a 2004 Ford Freestar. While driving 65 mph attempting to accelerate to pass another vehicle, the RPM increased; however, the vehicle did not increase in speed. There were no prior warnings. The vehicle towed to a mechanic. A mechanic stated the the shaft or the torque converter caused the failure. The vehicle was in the process of being repaired. The current and failure mileages were 56,269.
- Satellite Beach, FL, USA
2004 Ford Freestar 87K. Just had egr valve replaced due to a code that said it was bad. Took van for a test drive after replacing valve. Proceeding down the road, car was running like it was brand new again, accelerated and then the RPM went high like it was in neutral and the van quit pulling. Had to coast off the road, and walk in the dark call for help. Very dangerous, minivans are for women who carry children!!!. Ford needs to look into this issue. The same exact thing happened to my friends 2004 Freestar and it was the torque converter. Many people have also written reviews online about the same problem. I will find out if it is the torque converter tomorrow.
- Mebane, NC, USA
While driving on a main road, my 2004 Ford Freestar transmission failed. As in all the other reports there was no warning whatsoever. Park engages however no other gear does. Vehicle is at transmission shop as I write this. Ford states there is no issue, and because I am out of the extended warranty by 5,000 miles there is nothing they can do for me.
- Revere, MA, USA
Transmission dies with no warnings at less than 70,000 miles.
- Apopka, FL, USA
- Waterford , CT, USA