10.0
really awful- Crashes / Fires:
- 3 / 5
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 100,597 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
My son was driving down Rt 81 when the transmission stopped working Your vehicle was running fine but would not go had to drift off the highway she avoid getting hit I had to tow the van home we-??re it-??s still parked
- Smithsburg , MD, USA
The contact owns a 2004 Ford Freestar. The contact stated that while driving at various speeds the vehicle would not properly accelerate and would hesitate to accelerate and the check engine warning light would remain illuminated. The vehicle was taken to the local mechanic who diagnosed that the transmission torque converter was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were contacted and informed that the VIN was not included in the NHTSA Campaign Number: 12V006000(Power Train). The contact indicated that the vehicle had experienced that same failure listed in the recall. The VIN was not available. The failure mileage was 250,000.
- Green Cove Springs, FL, USA
The transmission is grinding and popping when shifting gears.Also it has started not moving when I shift it into drive and 3rd and 1st.When I drive it I have to put it in 1st gear and change up to drive and it grinds and pops when giving it gas to go.It comes to a crawl going up hills.Has a big loss of power.The trackshion control light comes on saying it's not working.The electrical is messing up the doors are opening up when they are not supposed to going down road.It tells me that different doors are open when there not keeping the lights on in the van running down the battery.
- Greenville , TN, USA
The contact owns a 2004 Ford Freestar. The contact stated while driving approximately 55 MPH, the vehicle started losing motive power. The contact depressed the accelerator and the vehicle continued to slow as the RPM was rising. The contact did not notice any warning lights illuminated. The contact pulled safely off the road and turned the vehicle off. The vehicle was restarted however, failed to shift into higher gears while attempting to reach highway speeds. The contact drove the vehicle to her residence. The vehicle was not taken to be diagnosed or repaired. The contact researched online and found NHTSA Campaign Number: 12V006000 (Power Train) which she linked to the failure. The manufacturer had not been informed of the failure. The failure mileage was 158,000.
- Victorville, CA, USA
Transmission slip, leaks, loosing ofpower, shakes from 45 mph to 55 mph, mechanic shop says it is the Torque Converter that is malfunction.
- Tampa, FL, USA
the van has less than 49k miles on it and the reverse has not worked but it will drive forward. Others have had this issue as well.
- Oklahoma City, OK, USA
The contact owns a 2004 Ford Freestar. The contact stated that when placing the vehicle into any gear, the vehicle would stall without warning. The contact called all american Ford of hackensack (520 river St, hackensack, NJ 07601) where he was given a diagnostic fee. Upon investigation, the contact discovered NHTSA campaign number: 12V006000 (power train) which he linked to the failure. The manufacturer was notified of the failure and informed him that the VIN was not included in the recall. The vehicle was not repaired. The failure mileage was approximately 100,000.
- Ridgefield Park, NJ, USA
PCM has issues do to moisture which affects electrical slipping gears ABS sensor problem power steering issues and tcm and this vehicle has all safety problems according to recalls none of it was fixed because Ford says your VIN number is not on list.
- Quakertown, PA, USA
The vehicle was in motion on a highway at a speed of 55 mph when it had instant transmission failure. Pulled over to the side of the road. Vehicle wouldn/T move in any direction or gear. Transmission was in proper fluid level range.
- Boonville, NY, USA
Driving down rd N it felt as if someone was pushing break while I was smashing gas pedal. Lost all fire to car wouldn't go no where. I was on a country rd going uphill. It spots N sputter N jerks real hard going up hill like my transmission going bad but motor sounds good so I have no clue..
- West Point, GA, USA
I was driving down the highway at approximately 45 miles per hour when all of a sudden my rpms shot up but I had no acceleration it did this without warning I managed to get over to the side of the road, and I was going to check transmission fluid but when I pulled the dipstick out fluid shot out the dipstick hole. I was able to walk to a store & buy transmission fluid that I added. I waited a bit then tried drive, reverse, low gear, but nothing. Had to call a tow truck
- Doniphan, MO, USA
Torque convertor defective in similar Ford Freestar models eddy's Ford dealership sold recall vehicle as is against state & federal laws and lied to disabled veterans about replacing the defective torque converter after discovery of recall caused piston hole engine block and transmission damage cutting out near dangerous bridge intersection.
- Wichita, KS, USA
My fiance was driving to work when she heard a clicking noise then a loud bang come from the transmission, she lost all power, if she hadn't responded to the situation and turn immediately into a church driveway she would have been rear ended! the van was in motion driving southbound on 257th St in the city of gresham. I was just now researching the van and saw Ford recalled 200,000 of this year's van dew to a faulty torque converter and other issues with the transmission
- Troutdale, OR, USA
I have spent so much money in this van that I would like to report these issues to you first it was the fuel filter and now it's the transmission I keep the maintenance up and things still go wrong
- Morrisville, PA, USA
2004 Ford Freestar now.miles 59000 problems started around 45.000 miles started in 2007 with battery dead if car stat a month startted in 2008 right and left low and high beam. Head lamp connector keep melting/ burning up the ground wire transmission making clicking noise in forward and reverse transmission fluid is dark brown door lock dont always unlock or lock on side door left and right side wing windows in back open. But dont close on left and right problems all happen. If ststionary or in motion city street or highway I have. Take picks later.not by the car at the moment.
- Davie, FL, USA
We were driving on a 4 lane road and my 2004 Ford Freestar lost all power to the transmission. It would not go in any gear. Drn31 nothing just revs up! we also had this problem a year ago and I flushed the trans and it seemed to work until now. All fluids were fine on the vehicle and linkage is attached. It shows no recalls on this van and I disagree as I can see one. Thank goodness my kids were not hurt as this could have been worse
- Daleville, IN, USA
The contact owns a 2004 Ford Freestar. The contact stated that the vehicle did not move forward or backwards while in a parking lot. Also, the power train indicator illuminated intermittently and then remained illuminated. The contact called hart Ford Lincoln at 989-275-8922 (located at 117 lake St, roscommon, mi 48653) and was informed to call the NHTSA or the manufacturer to re-open an unknown recall. The manufacturer was not contacted. The vehicle was not diagnosed or repaired. The failure mileage was approximately 190,000.
- Houghton Lake, MI, USA
1 minutes after you start driving it lose power
- Freeport, NY, USA
The contact owns a 2004 Ford Freestar. The contact stated that the recall remedy for NHTSA campaign number: 12V006000 (power train) did not repair the vehicle and was not provided within a reasonable time frame. The contact waited for months to receive the part from the manufacturer while the vehicle experienced a sudden loss of power without warning. The part was received three months later. Academy Ford sales (13401 baltimore ave, laurel, md 20707, (800) 658-7794) performed the recall repair, but the failure recurred months later. The dealer diagnosed that the transmission assembly needed to be replaced. The vehicle was not repaired and was unable to be driven. The manufacturer was notified. The failure mileage was not available.
- Severn, MD, USA
- Tucson, AZ, USA