10.0

really awful
Typical Repair Cost:
$250
Average Mileage:
82,500 miles
Total Complaints:
2 complaints

Most common solutions:

  1. replace window (2 reports)
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problem #2

Jan 092012

Freestar

  • Automatic transmission
  • 80,000 miles

CAR WAS OUTSIDE IN DRIVEWAY...HEARD NOISE...THE ENTIRE BACK WINDSHIELD EXPLODED INTO CAR...GLASS EVERYWHERE, INSIDE AND ON DRIVEWAY...HAD TO PLAY WITH PLASTIC & DUCT TAPE JUST TO DRIVE AND WAIT HOURS TO HAVE IT REPLACED..NOW WORRIED IT MAY HAPPEN AGAIN, WITH POSSIBLY GRANDCHILDREN IN CAR

- Helena J., Arl. Hts., IL, US

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problem #1

Feb 262011

Freestar

  • Automatic transmission
  • 85,000 miles

I was riding down the street with my husband on the passenger side. My grandaughter and her friend in the rear of my 2004 Ford Freestar. All of a sudden I we heard a loud noise, we thought could have been a gun shot. All of a sudden the glas in back of the van exploded. It scared us so bad. I drove about a half block before I pulled over in case it was somone shooting. I call the police. After arriving they looked for bullets or anything that could have been thrown to knock out the window. After nothing was found, they were puzzled at what could have happened. Does anyone have the web sight so I can complain to Ford about this problem. Be careful with the Fords. My kids could have gotten hurt sitting in the back of the van.

- retha, Milwaukee, WI, US

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