10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 3 / 0
- Average Mileage:
- 1,833 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
After reading a complaint on your site from another concerned consumer, I would like to mention the issues that are recurring with our minivan. Our automatic doors do not stop closing once an object is placed in their way. This has resulted in a number of bumps, bruises, and scares. We are forced to push our children out of the way if they accidentally hit the "door close" button on the door, because I am physically unable to stop the door from closing, and my husband, who is a 230 lbs. Former body builder has to physically jam the door back open to prevent it from closing. I have brought the car to the original dealer on numerous occasions, because I was told there is a safety feature in place to prevent it from closing on someone and causing injury. Even the salesperson was unable to get the door to stop closing on him. We sent the car to the service center for fixing and we were told there is nothing wrong with the door. Again, I read this same complaint from another concerned mother and consumer on your site, and I feel this issue should be looked into immediately. I am certain this issue could injure someone significantly, if it hasn't already.
- Phillipsburg, NJ, USA
The electric sliding door will open about a foot, and it will stick. The brakes are like sponges. Consumer states he has to completely depress the brake pedal to the floor before the vehicle will stop. Consumer contacted Ford three times for these issues.
- North Street, MI, USA
- Newport News, VA, USA