The contact owned a 2005 Ford Freestyle. The contact stated that while driving 50 mph, a tractor trailer crashed into the rear of the vehicle. Additionally the following day, while driving 20 mph crashed into the passenger side quarter panel of a 2006 Dodge Ram. The air bags did not deploy. The contact sustained injuries to the shoulder and back and medical attention was provided. A police report was filed. There was no fire due to the crash. The vehicle was towed to an independent mechanic. The contact called the local dealer webb Ford 9809 indianapolis blvd, highland, in 46322 (219) 924-3400. The vehicle was not diagnosed or repaired. The insurance company deemed the vehicle a total loss. The manufacturer was contacted who provided case number cas-21715175 and referred to the local dealer however, no further assistance was provided. The failure mileage was 190,000.

- Evergreen Park, IL, USA

The contact owns a 2005 Ford Freestyle. While driving 5 mph, the vehicle lost power, stalled, and the air bag indicator illuminated. The vehicle was towed to the contact's residence. The vehicle was then taken to the dealer, but was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 197,000. Updated 01/10/17 updated 01/11/17.

- Shreveport, LA, USA

I was driving my infant son home from the hospital after cardiovascular surgery. It was a light drizzle following a period of heavy rain. The roads were wet but there was no standing water. Cars were braking in front of me to make a left hand turn. I applied my brakes, the pedal was up, but there were no brakes. The vehicle did not even begin to stop. I pushed them again and again and there was still no braking of the vehicle causing a rear end collision with the car in front of me who rear ended the car in front of him. Note: The airbags never deployed! I had to take my infant back to the hospital via ambulance to have him checked out because of the prior surgery. The dealership said the car did not throw any codes and that there was no way to test the anti-lock brakes and no way to prove that they failed. I am a very cautious driver, always leave plenty of space to stop between me and the cars in front of me. I have never had an accident or moving violation, and yet the response that I received from the dealership was "well the front ends are made to collapse in the event of an accident".. that is not the issue. The accident should never have happened because the vehicle should have stopped. There was more than enough space to stop, I was applying the brakes, and did so multiple times to try to get them to work (so obviously I had plenty of space to stop) and yet the car would not even slow down. A vehicle should stop when you apply the brakes, anti-lock mode or not! someone could have been killed and one of those people could have been my infant son!!!!!

- St. Petersburg, FL, USA

During vehicle operation, the instrument cluster suddenly and catastrophically fails, apparently disabling several critical safety features. The malfunction at first occurred intermittently, then more frequently, but now occurs continuously. A local Ford dealer has replaced the instrument cluster twice without resolving the problem, indicating that original Ford equipment may be defective. The speedometer and tachometer needles suddenly drop to zero and freeze. The digital display shows 'odometer data error.' All warning lights on the instrument cluster come on at once. Without these instruments, the driver can no longer monitor vehicle performance, such as speed and engine temperature. The malfunction definitely disables the automatic door locks and traction control. It may very well also disable the air bag system since the self-check display also does not work.

- Washington, DC, USA