1.8
hardly worth mentioning- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 92,341 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
From the 1st day I leased the vehicle from progressive auto, I could hear it raving high, steering wheel really heavy, brakes seemed strange and heavy to move. But the sales man kept telling and showing me a report that the vehicle is fine, and kept saying, its the type of engine in the vehicle (cvt) that's why it all seems strange. I kept going back to them advising them that I know something is wrong, but they kept saying they cannot find anything wrong. Finally I took it to a Ford dealership, and they advised me it was a transmission, brakes and suspension problem. And this was not even 2 months down the road. I was very upset and wanted to return the vehicle. So they decided to claim to fix the transmission by installing a used one. I had to get the other things fixed myself. Not even a year and some later, I have to replace the transmission again. Before the transmission completely died, as I was driving it started to stall to a point I almost got into a car accident with kids in the back, as the car kept jerking and I didn't know what was happening.this was the worst vehicle I have ever purchased in my life time. And the best part, is one one wants to take ownership of the problem with the vehicle that seems to be very very common. I wish the problems were easily diagnosed when first happening, and it would have saved me alot of headaches. I am usually a import vehicle individual, but I choose Ford as I heard great things about them. But now I will never buy a Ford again as it has been the worst experience I have had. I need over $3000 to fix the transmission and the vehicle is not even worth that much!
- Calgary, Alberta Canada, AR, USA
Unknown reason: On Dec.28 2016 I@ 1535 I was driving on interstate #30 in Arkansas. I was driving @ a speed of 70 mph when all the power went off in my car. I was unable to turn on flashers or restart car. Behind me was a 18 wheeler and on my right side was a car. I immediately began to lose speed. It just so happened that the other drivers noticed I was in trouble. Both drivers put their hazard lights on and slowed traffic enabling me to steer the car ( with no power) to the shoulder. I put the car in park turned the radio and heater off and tried to restart it. It did restart but I left the radio and heater off. I was 34.1 mi from home. I prayed all the way home and did not drive over 60 mph.( I could have been killed !!!). when I finally arrived at home, I put my car in park and the car turned itself off. The car keys were still in the on position! I have checked the Ford website online, NHTSA website, called the customer relationship center @ 1-866-436-7332 and riser Ford Lincoln in hot springs, ark @ 1 -888 -547 -3820 ( this is where I bought the car) trying to find recall notices. If there are some please let me know. Thank you.
- Malvern, AR, USA
The contact owns a 2007 Ford Freestyle. The contact stated that the vehicle experienced unintended acceleration when the brake pedal was depressed. The failure occurred without warning. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 138,836.
- Hermiston, OR, USA
The contact owns a 2007 Ford Freestyle. While driving at approximately 55 mph, the vehicle made a wobbling motion and the traction control warning indicator illuminated. The failure recurred multiple times. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 109,000.
- Minneanpolis, MN, USA
Only when the ac is on does the car lung/accelerate when I brake and come to a stop. It has also stalled out on me when I have come to a stop in traffic (when ac is on). Luckily it has restarted but what about next time. Please help. Its expensive to repair. I bought it used from a used car dealer, now it makes sense why they were so quick on approving me for the loan for that vehicle. I am still paying it off ($300 monthly) so paying for repairs is out of my budget for sure. Is there a recall?
- Seguin , TX, USA
While driving on highway my traction control, airbag, seat belt, ABS & parking brake lights came on. I was able to drive car home, but soon after my transmission was also affected.took car to dealer and a week later, they finally found the traction control motor is gone and needs to be replaced $900.dealer doesn't know if the traction controller needs to be replaced too, but will test that after loading new motor. If the controller needs to be replaced, then it's another $1,200 on top of everything else. Dealer originally thought it was an electrical problem which they never found and costing so much money and time.
- Naugatuck, CT, USA
12/20/12- veh idles high and wants to accelerate when braking as advised by a recall and Ford dealer stacher cleaned the throttle body and reprogrammed the PCM.program code; 12N03 repair type-31 wrty claim. Customer code A99. 4/25/13---veh is shutting off while driving. Had new throttle body put on at Firestone. Car cut off and stalled a few times. Firestone reinstalled old throttle body and when we took the van back to Ford dealer and they again verified concern and performed ids diagnosis, code po613B, secure map sensor hose and road tested 26 miles. Did not stall, stated it may have other issue. Invoice cost $93 4/30/13----veh shut off 4 or 5 times. Satcher dealer drove van and could not duplicate problem. 4/31/13 received car from dealer and after duplicating problem returned car back to dealer. 5/2-3/13 - rented enterprise vehicle. Invoice cost $98+. 5/07/13 advised to come get the car after 10 days without loaner car. No paperwork given although requested. When called and asked for paperwork advised there was none. When asked of work performed they said they reprogrammed PCM. 5/26/13 car stopped again several times and when taken back to the same dealer they hooked it to an onboard computer. Car driven for 5 weeks without it stopping again. 7/17/13 - dealer requires computer back and was taken off the car. Situation is dangerous because acceleration is unpredictable and engine power shuts down at any time..
- Aiken, SC, USA
Over the last couple of years, I've noticed that the vehicle would jump a little when shifted into gear. Occasionally, the same little lurch would happen at a stoplight. Today, while stopped at idle the engine repeatedly revved over the course of about 10 seconds causing the vehicle to jump forward even with the brakes applied. Shortly after, a similar problem occurred, but not as pronounced as the previous event. After the incident, the performance of the engine seemed to have degraded and the vehicle was only able to accelerate very slowly.
- Sunset Beach, NC, USA
While driving at a slow speed, my Ford Freestyle will lunge forward even while braking. I have jumped curbs because of this issue and feel that this problem should be addressed before it causes someone serious injury.
- Leesburg, VA, USA
When reversing out of and into various parking spaces, the vehicle lurches forward when I am not accelerating. I cannot detect a pattern but it has happened at least 6 times.
- Raleigh, NC, USA
Car will lunge if I'm starting to brake or pressing very lightly applying brakes and sometimes will move several feet before I can get it to stop I have hit curbs and garage doors because of it.
- North Pekin, IL, USA
The car first started when I had it on cruise control going down the highway at 70mph. I had the air conditioning on and the tach went to 4,000 rpms and the car shut off while going down the highway. The car when sitting idle will idle up and down. When put into reverse or drive the car jumps forward or backwards and you can barely stop it by pressing the brakes. Now when the car is put into reverse and your backing out of a parking space the car will lunge and then turn off.
- Little River, SC, USA
This vehicle will lurch forward, sometimes several feet when I have been stopped with my foot on the brake. If I lift my foot, the car will lurch forward before I touch the accelerator. Reapplying the brakes will stop the car, but sometimes have to turn off the engine before it will stop lurching. Last occurrence was when I was in line at carwash and was moving the car forward slowly. Each time I moved forward, it lunged. I haven't yet hit anyone or anything but this is dangerous and I know from researching that several hundred people have reported similar incidents, this is not normal, it is dangerous and should be recalled before someone is seriously injured.
- Springfield, IL, USA
The contact owns a 2007 Ford Freestyle. The contact stated that the vehicle stalled while driving on various occasions. The contact also stated that the vehicle hesitated to accelerate when the accelerator was depressed on a few occasions. In addition, the vehicle intermittently failed to respond when the brakes were applied. The failures recurred and became more severe. The failure was common when the vehicle had been idle or parked under the sun for a while. The power train and engine warning lights illuminated. The vehicle was not taken to dealer for a diagnostic test or repair. The manufacturer was not made aware of the failure. The failure mileage was 55,000 and the current mileage was 5,040.
- Memphis, TN, USA
The vehicles accelerates when brake is on. Has happened on multiple occasions and for both drivers of vehicle. The vehicle just surges forward a short distance. Don't know exact first date as it was infrequent and I thought maybe I was imagining it. Second driver of vehicle confirmed problem. Only goes forward a few inches but very scary and frequency is increasing. Will be taking to shop. See this is listed on web sites as a frequent problem with the 2007 Freestyle.
- Pittsburgh, PA, USA
When attempting to enter a parking space, the vehicle suddenly accelerated and lurched forward necessitating a very quick change of foot position from gas pedal to brake pedal. After bringing vehicle to a complete stop and again attempting to move forward into a parking space, vehicle repeated lurching movements, and again necessitated rapid change of foot position to brake. Vehicle continues to exhibit problem, not only when moving forward, but also when vehicle is in reverse. It has been inspected several times at a certified Ford dealership, with no obvious defects detected. Online defects search lists numerous reports of similar problems with solution being to replace throttle body, a very costly repair.
- Ivins, UT, USA
- Okoboji, IA, USA