10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
110,186 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #9

Jul 182018

Freestyle

  • 206,000 miles
Car accelerating when ac in on and after ac has been of after that 1 day use. Ac not working property. Sensor issues. Electrical issues, example window no longer rolls down. Taken it to different mechanics but they can't find the problem. Know it's turning off all in a sudden and having issues with the car brakes to kick in. Had that check but they said everything is good, brakes and etc.... have already put around $5,000 and still not getting it to work safely. Also stearing wheel gets stuck as if you can't turn the wheels on the car and then turns of after seconds.

- Kerman, CA, USA

problem #8

Jun 152017

Freestyle

  • 160,000 miles
My daughter was driving the car at the time and felt a large bang then shuddering with the vehicle becoming difficult to steer and losing control, veering off the road edge. She regained control and brought the car to a safe stop. She called me for assistance and I found the rear sub frame is inferior in construction and had extensive perforation inconsistent with the rest of the vehicle. This caused the rear control arm to separate from the sub frame. The rear wheel became unstable causing the vehicle to lose control. I have contacted Ford on the issue, they have recalls on the escape and Windstar for the same problem. I have also found the same reports from other Freestyle owners. Ford refused to assist on the matter. This is a serious safety issue. This occurred at relatively low speed approx. 35 miles per our. Had this occurred at highway speeds my daughter may have been injured or killed.

- Newbury, NH, USA

problem #7

May 242014

Freestyle 6-cyl

  • 101,000 miles
2007 Ford Freestyle VIN # [xxx]. have had car for less than 2 years. Replaced brakes twice. The throttle seems to be sticking and transmission. Wrench on dash. Have two small children. Car will accelerate on own when foot is on brake. It has also jumped backwards. Concerned about this dangerous vehicle. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- New Bern, NC, USA

problem #6

Mar 042014

Freestyle 6-cyl

  • 152,347 miles
I had just exited a freeway off ramp and proceeded a few miles, made a turn into a parking lot - heard a loud metal noise and lost control of my car. The tie bracket broke free from the frame. The other tie bracket is poorly welded as well and about to break.

- Alhambra, CA, USA

problem #5

Apr 012010

Freestyle 6-cyl

  • 70,000 miles
My vehicle has 110,000 miles on it. It has for the past 4 years jolting/launcing forward. It sounds like an airplane. It stalls when the weather is hot. Waiting patiently for a recall, feel that will be driving down the road and transmission will fall to the ground. Worst car I have every owned. I have seen many complaints on this vehicle. Have also had at on point trouble turning the steering wheel. Thinking should trade car in, but recently paid the car off.

- Lake Wylie, SC, USA

problem #4

Aug 012012

Freestyle 6-cyl

  • 104,324 miles
I have recently purchased the 2007 Ford Freestyle and have noticed at times when I put it into drive or reverse it lunges without my pressing the acceleration. This is very concerning because it feels unsafe and likely to cause an accident!

- Spencer, IN, USA

problem #3

Jun 062012

Freestyle 6-cyl

  • 75,000 miles
Parked in parking garage. When backing up, car lurched and ran into another vehicle that was backing up. I was in reverse when the other car backed up. Foot on brake and car lurched into other car. No personal injuries than goodness. Since that time, it has lurched in both forward and reverse. I originally thought that somehow my foot hit the gas pedal and could not figure out how I was doing this. I also thought that maybe the floor mat had somehow bound the gas pedal, but, I checked and it is not the problem. Sensor replaced on car as mechanic thought that this might be causing the problem. It was fine after that for about 1,500 miles and problem has started again. The problem seems to be made worse if the temperature is over 90 outside or if the car is sitting and idling or operating at low speeds. I have been lucky that no other property damage and/or personal injuries.

- Charleston, SC, USA

problem #2

Jul 082011

Freestyle 6-cyl

  • 63,000 miles
Vehicle surges forward whether the vehicle is in drive or reverse. I have had the throttle body replaced in 2011. I have had to replace brakes at 30,000 miles. The driver side back door will not lock with the key remote. On July 6 2012 with ac on driving slowly out of a parking lot car would not go. It started up and I went about 20ft and car just died. On July 10, 2012 took it to dealer in Virginia beach, va. On Tuesday, July 12, 2012 I was told it was something to do with the powertrain and the cost would be $1600. I went ballastic and asked to speak to manager and then asked for number to Ford company. I talked with someone there explained my financial situation and was given a claim number and said someone would get back to me in four (4) days about financial assistance, which is not what I was looking for. I told the Ford rep, that I had been looking on the internet about all the complaints about my 2007 Freestyle and asked why there was not a recall on this car. On Wednesday, July 11, 2012 dealer called and said the problem was not the $1600 deal but a pigtail (whatever that is) at the tune of $600. I am afraid of this car and I am looking to get rid of it as soon as possible.

- Portsmouth, VA, USA

problem #1

Jan 202010

Freestyle 6-cyl

  • 60,000 miles
How many complaints have to be made before a recall is made. Does someone have to die. For over 2 years, I have asked my Ford dealership about recalls on my vehicle because I have the same problems as the other complainants. I had to replace my transmission after my warranty ran out but I complained about it well before it ran out. No one seemed to be able to figure out what was happening until after the warranty ran out. I made several complaints about the performance which may have not been recorded under my VIN. My complaint date and mileage is inaccurate because I don't know when my first complaint was. My VIN history will tell it all if proper records were kept. My throttle signal just came on today and I have to take it back in to see about that. We need a recall now! don't wait until it's too late!!!

- Randallstown, MD, USA