10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
38,600 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #5

Nov 082022

Fusion

  • miles
Took my car on to check why seat belt light was on after bag replaced. Told there is a sensor under passenger seat that reflects weight in seat that is not working that is used in case accident airbag pressure would be deployed. Light will not turn off on dash and told me out of warranty is not on repair list-€¦ I have 2007 fusion that I can-€™t sell because of safety light. Who is responsible for that. Service at dealer said sorry can-€™t help me.. it would be 400.00"?" R u kidding.

- Howell, MI, USA

problem #4

Jan 012015

Fusion 4-cyl

  • miles
The dashboard around airbag portion has come apart and is rising up all the way across the dashboard. Passengers' side the seat belt light and seat belt buzzer goes off. Have notified Ford. No compensation. Do not have pictures available, but if needed will email them asap. The consumer stated there were toxic gases leaking from the airbag compartment which tampered with the adhesive on the dashboard. The dashboard began to bubble up around the compartment. The seatbelts would not release. The consumer's grandchild had to wriggle out from under the seat belt. The seatbelt had to be unscrewed from the floor to release the pressure on it. The interior dashboard light, radio, clock, mileage, and cd player would not operate. The engine light illuminated, the driver's seat seams began separating, the brakes stick, the interior door handles broke off, the rearview fell off while driving, and the tires had a constant leak.

- Cedar Rapids, IA, USA

problem #3

Jan 012014

Fusion

  • 68,000 miles
1. dashboard compartment knob broke off. 2. driver's interior door knob broke off. 3. driver's seat the seams came apart. 4. diver's exterior mirror fell off, had it replaced but the knob inside on door panel does not work for it, or does the defrost for that mirror work any more. Need pictures will email them asap

- Cedar Rapids, IA, USA

problem #2

Aug 022013

Fusion 4-cyl

  • 125,000 miles
The air bag warning light is on. When diagnosed at the dealer, the seat weight sensor under the passenger seat has stopped working and needs to be replaced.

- Chesterfield, MI, USA

problem #1

Dec 152009

Fusion

  • miles
The seat does not support the back between the hips and the shoulder blades unless reclined, which is not a desirable driving position. The adjustable lumbar support pushes on the top and middle of the pelvis and results in pinched nerves in the back. The seat cushion has very hard, raised sides, the roof of the car is low and curved down on the sides, the car is low to the ground and the seat is well inside the vehicle. The end result is that if I am trying to get into the vehicle and my hip hits the side of the seat instead of the soft part in the middle, I pull muscles in my side. The assist handle is no assistance and it is actually a hazard in a rollover since it could cause serious head injuries. It is right next to my head with the power seat in its highest position (about the only position that allows access to the pedals and still provides support for the thighs). I am 5 feet 11 inches tall. I have injured myself several times trying to get in and out of this vehicle.

- Cedar Rapids, IA, USA