10.0

really awful
Crashes / Fires:
25 / 0
Injuries / Deaths:
30 / 1
Average Mileage:
26,104 miles

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« Read the previous 20 complaints

problem #313

Nov 132017

Fusion

  • miles
Takata recall been awaiting recall since June 2016. Dealership told me they don't anticipate a solution any time soon. How long is reasonable for takata to fix this recall?

- Lubbock, TX, USA

problem #312

Jul 232016

Fusion

  • miles
Takata recall - rcvd recall July 2016 and still haven't had car repaired. Due to passenger "air bag" light on and "parts not available" (according to Ford Motor Co. & Ford dealers), unable to fix so dmv won't allow my teens to take driver's test nor can car have future smog tests for vehicle registration.

- Long Beach, CA, USA

problem #311

Nov 112017

Fusion

  • 85,000 miles
Takata recall - still waiting for parts for the last 2-3 years for my elderly mothers 2007 Ford Fusion. Every time she checks with the dealer they say they are waiting for parts. This could be a hazard if she has a front end collision. Do not understand why Ford is taking so long. My 2002 Honda was corrected over 2 years ago.

- Hartwell, GA, USA

problem #310

Nov 112017

Fusion

  • miles
"takata recall" a recall for my vehicle's airbag has been in effect since June 1, 2016. It is now Nov 11, 2017 and Ford has been giving us the run around in regards to having it repaired, this includes hours of phone conversations and mulitple trips to various dealers. We still have not been able to have the vehicle repaired and are driving with a potentially fatal defect. If there are airbags available to build new cars then there should be airbags available to replace the ones that are defective. Customers should not be left waiting a year and a half and counting to have a safe vehicle. In its current state vehicles with the defective airbags would not pass the government safety standards that are required before a vehicle can be on the road.

- Moreno Valley, CA, USA

problem #309

Sep 092016

Fusion

  • miles
Takata recall Ford states no parts available for repairs air bag lite flashes

- Monroe, NC, USA

problem #308

Nov 102017

Fusion

  • miles
Takata recall note, no incident or issue with the vehicle. I received a notice from tk holdings to check status on www.airbagrecall.com and no remedy yet available. It's been almost 1.5 years since the NHTSA recall dated: Jun 1, 2016 and there is still no remedy from Ford. NHTSA recall number: 16V384. Manufacturer recall number: 16S26. Remedy owners will be notified by mail and instructed to take their vehicle to a Ford or Lincoln dealer to have their passenger frontal airbag inflator replaced. There will be no charge for this service. Recall status recall incomplete. Remedy not yet available

- Tracy, CA, USA

problem #307

Jul 072016

Fusion

  • 45,000 miles
"takata recall" I have never received replacement for my air bags. I have called my auto dealer often and they always tell me that they don't have any replacements for the takata air bags this has been going on for over a year. This is a safety issue and needs to be attended to now. I received my first letter in regards to this recall in reference to my car in July 2016, 16S26/ NHTSA 16V-384

- Port Orange, FL, USA

problem #306

Jun 012016

Fusion

  • miles
Takata recall. Unable to acquire new airbag that was recalled June 2016. Airbag replacement has not been received at dealership. Dealership can not help in acquiring replacement airbag. Updates are not advised from dealership. No one has answers for your questions. Referring old people to internet sucks.

- Clinton, MO, USA

problem #305

Jul 012016

Fusion

  • miles
Takata recall. I have contacted several Ford dealerships about completing the recall replacement of my airbags but have been told repeatedly that they do not yet have the parts necessary to do it. It has been well over a year and it is unacceptable that the recall cannot be completed when there is a clear safety hazard associated with the takata airbags.

- Freeport, ME, USA

problem #304

Jun 012016

Fusion

  • miles
Takata recall. The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (autonation Ford North canton, 5900 whipple ave nw, North canton, oh 44720) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was contacted at 800-392-3673, but there was no response. The contact had not experienced a failure. VIN tool confirms parts not available.

- North Olmsted, OH, USA

problem #303

Feb 132017

Fusion

  • miles
Takata recall. The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA campaign number: 17V024000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer (hines park Ford, 56558 Pontiac trail, new hudson, mi 48165, (888) 482-7660) did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. The contact was not experiencing a failure. VIN tool confirms parts not available.

- Novi, MI, USA

problem #302

Jun 252017

Fusion

  • miles
Takata recall recall on passengers front airbag this should be fixed. If you are in an accident you need protection. We have own Ford and love them but this need to get done a, S, a, P,

- Queen Creek, AZ, USA

problem #301

Mar 012017

Fusion

  • miles
Takata recall. The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA campaign number: 17V024000 (air bags). The part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called tasca Ford (200 fall river ave, seekonk, MA 02771, phone number: (800) 737-0435) and was informed that the part was not available for the repair. The manufacturer was not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.

- Pawtucket, MA, USA

problem #300

May 312017

Fusion

  • 80,000 miles
Takata recall. The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that the air bag warning indicator illuminated. The contact called red mcholmes Ford at 210-349-4949 and was informed that the remedy for the recall was unavailable, and the air bag warning indicator was in regards to the driver's air bag. The vehicle was not officially diagnosed or repaired for the air bag warning indicator illumination. While driving approximately 40 mph, the contact was involved in a front end crash. The vehicle received damage to the bumper and radiator. The air bags did not deploy; however, the air bag warning indicator illuminated. There were no injuries. A police report was filed. The contact had not taken the vehicle to the dealer regarding the crash. The manufacturer was made aware of the failure and informed the contact that the remedy was not available. The approximate failure mileage was 80,000. VIN tool confirms parts not available.

- San Antonio, TX, USA

problem #299

Jun 012016

Fusion

  • miles
Takata recall NHTSA recall number 16V384 summary the passenger frontal airbag inflator could rupture if the vehicle is involved in a crash where the supplemental frontal airbags are designed to deploy. This defect report is in response to takata dirs 16E-042, 16E-043, 16E-044. Recall status recall incomplete. Remedy not yet available remedy owners will be notified by mail and instructed to take their vehicle to a Ford or Lincoln dealer to have their passenger frontal airbag inflator replaced. There will be no charge for this service. Safety risk descrpition the passenger frontal airbag inflator could rupture if the vehicle is involved in a crash where the supplemental frontal airbags are designed to deploy. This defect report is in response to takata dirs 16E-042, 16E-043, 16E-044. Manufacturer recall number 16S26 manufacturer notes to check for non-safety-related programs applicable to your vehicle, see www.Ford.com/ or www.Lincoln.com or call your Ford or Lincoln dealer. How is this possible? Ford should be held accountable for the risk they are putting on the public allowing their customers to drive around with faulty airbags and not paying for replacement!

- Boston, MA, USA

problem #298

Jul 022016

Fusion

  • miles
Takata recall. Safety recall notice 16S26/NHTSA recall 16V-384

- Bellefontaine, OH, USA

problem #297

Jun 012016

Fusion

  • 66,500 miles
Takata recall: I have contacted my dealer twice for replacement and was told there are none. Has there been any progress?

- Avon, OH, USA

problem #296

Jul 212016

Fusion

  • miles
Takata recall received safety recall NHTSA recall 16V-384 in July 2016. Have called multiple Ford dealerships and they do not have parts. Included calling today 11/7/2017. Still no parts and have received notice that takata Corp. Is filing bankruptcy. How do we get this vehicle fixed" what is point of recalls if one can't get the problems taken care of"

- Howes Cave, NY, USA

problem #295

Nov 062017

Fusion

  • miles
Takata recall. Airbag has not been replaced yet. Ford is doing nothing about this. I would like the airbag to be replaced with a safe one.

- Olathe, KS, USA

problem #294

Jan 252017

Fusion

  • miles
Recall in January. Took to dealership - no parts we will let you know July ---no parts we will let you know November: Takata bankrupt. Can kill you get it I now!!! called different dealer..no parts too bad called insurance....too bad pulled up usaa list -- as of Nov 6..no parts. Pull up your site...thousands of Ford fixed. What"??" why can I not get help. My bankruptcy notice says I have until December 27. I have been trying for a year, this is awful

- Grand Ronde, OR, USA

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