Called the Ford dealer several times about the recall of the passenger frontal airbag inflator (takata recall) and they claim they don't have replacement.

- Fairfax, VA, USA

Takata recall. The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (northside Ford, 12300 san pedro ave, san antonio, tx 78216) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.

- San Antonio, TX, USA

The contact owns a 2007 Ford Fusion. The contact received a recall notice over a year ago for NHTSA campaign number: 17V024000 (air bags). The contact inquired about filing a complaint against the manufacturer for still not having the parts available to remedy the vehicle. The VIN was unknown. The contact had not experienced a failure.

- Indianapolis, IN, USA

Takata recall - despite the recall having been issued June 1, 2016 - Ford has yet to make a replacement available for the defective component. I have two of these cars driven by my daughters. Takata tells customers to contact Ford dealerships, Ford dealerships tell customers that there is no fix for this"??" please explain the lack of action by Ford

- Gahanna, OH, USA

Takata recall - despite this recall having been issued in June 1, 2016, Ford does not yet have a fix for it. Owners are being instructed by takata to contact a Ford dealership for replacement. The dealers then say Ford does not have a replacement.

- Gahanna, OH, USA

I have been informed that my Ford Fusion is under recall repair for the airbags. I cannot get them repaired because there are no parts available.

- Waverly, IA, USA

Takata recall taking two long. Recall was 06/2016. Still have not been replaced as of 11/18/2017. This is my elderly mothers car and every time she checks will the Ford dealer in royston ga. They act like smarty pants and ask her "did you get a letter and what did it say?" her reply is that the letter said they would contact her when they get the parts. They claim they have not received the parts yet. A year and a half wait is to long. What is up with Ford. My Honda airbag was taken care of in 2016.

- Hartwell, GA, USA

Takata recall I received a letter dated July 2016 from my local Ford dealership (bloomington Ford in bloomington, in), saying that my car fell under the takata airbag recall and that they would contact me when the parts were available to fix it. It has now been nearly 18 months since that letter was sent, and I contacted the dealership earlier this month to see if my car could be repaired. They told me they still did not have the required materials to complete the recall repairs. I am extremely concerned about the length of time this is taking. I am very aware that my passenger air bag could cause fatal injury, and as I'm looking to sell the car in the next year or two I'm concerned that the problem wouldn't be corrected before that happens and that the next owners may unknowingly be driving a car with a potentially fatal defect. I know I'm not the only one who is dealing with massive delays on this recall repair process, but I was hoping that the NHTSA could come up with some remedy that could get my car fixed faster. I'd also like you to confirm that the local dealerships are as of now unable to fix my car in any way, because it feels like something could be done even if takata has decided to file bankruptcy. Thank you.

- Bloomington, IN, USA

Takata recall this notice was put out in 2016, it is almost the end of 2017. I called Ford motors on 11/17/17 and they don't have an estimated time as to when the dealerships will be receiving the parts to fix the air bag problems. What's a reasonable time fame? I hope they're not waiting for an accident to happen first.

- Peoria, AZ, USA

Yakata recall - dealers cannot get replacement parts

- Covington, TN, USA

I have called the dealership for the takata recall and they continue to tell me that parts are not available additionally, last winter my ABS braking system after a short slide on ice, the brake pedal became very soft and remains that way currently and I am concerned that if I have to brake hard for a severe stop that it will not stop properly. It happened when I braked on a street with ice, the ABS kicked in as the tire slide on the ice, then afterwards the brake pedal has to be depressed significantly more towards the floor of the car that it used to from the inception of purchasing the car

- Vancouver, WA, USA

Takata recall - my Ford dealership is still saying after a year and a half that they do not have parts to replace the defective airbag. I am concerned about driving my vehicle any longer without the recall fixed. I have asked every few months about this since the initial notice I received last year (June 2016) to no avail. I am writing this complaint to memorialize that I have tried contacting my dealership getting the same response that there is no solution I just have to wait. This is not timely in my opinion considering that this could cause death. I have registered my email address with tkrestructuring.com per the instructions on the bankruptcy notice, but am still concerned that my vehicle has not been addressed and find this negligent at the very least, thanks! cristina

- Chantilly, VA, USA

Takata recall I've had a recall notice since July 2016 but no dealer is yet able to help me resolve the recall notice.

- Norwalk, CT, USA

Received notice that airbag was under recall in June 2016. I have contacted 2 separate Ford dealers and am told there are no replacement parts as of November 2017. The vehicle is unsafe, where can I go to get a replacement airbag installed?

- Mason, MI, USA

I received notice of the takata airbag recall for my 2007 Ford Fusion in 03/2017. I contacted Ford's customer service on 08/11/2017 and I was advised that Ford is in the process of filing a new airbag supplier due to takata's filing for bankruptcy. It is now 11/15/2017 and my airbag has not been replaced, and I haven't heard any additional information from Ford. I do realize that takata's filing for bankruptcy might have complicated the situation. I also realize that my vehicle is not the only one affected by this recall; however, it is a concern for me that 8 months have gone by and this safety recall has not been addressed. I hope that delay does not result in any injury to myself or anyone else. I feel that 8 months of waiting is a long time, especially for a safety recall and that this should be addressed as soon as possible.

- Branford, CT, USA

Takata inflators- the cover to my passenger side air bag is warped and partially exposing the airbag. I am unable to Transport another passenger for fear of it exploding. In addition, the dashboard light for my driver ride airbag will not turn off.

- Whitesboro, NY, USA

Takata recall. The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called thoroughbred Ford at (816) 505-1818 (8501 N boardwalk ave, Kansas City, mo 64154) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available/parts distribution disconnect. Updated 8/9/18

- Kansas City, MO, USA

Takata recall. The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA campaign number: 17V024000 (air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to phil's Ford dealer (257 E main St, port jervis, NY 12771, phone number: (845) 856-7922), but the part was not available for the repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Consumer stated airbag inflater is damaged and needs to be repaired. Part is not available at this time and is a safety issue. Updated 8/9/18

- Fort Jervis, NY, USA

The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA campaign number: 17V024000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Bickford Ford in snohomish, Washington was made aware of the recall and stated that the parts were unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Consumer stated mechanic said it was a problem with the brake travel sensor in the master cylinder. Mechanic also said it could be fixed if master cylinder and hcu component was entirely replaced updated 8/20/18

- Monroe, WA, USA

Takata recall. The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer (blackwell Ford, 41001 Plymouth rd, Plymouth, mi 48170, (734) 453-1100) did not give a specific date for when the part would become available. The contact was unable to determine when the vehicle would be repaired. The manufacturer was contacted. The contact was not experiencing a failure. VIN tool confirms parts not available.

- Canton, MI, USA