10.0
really awful- Crashes / Fires:
- 25 / 0
- Injuries / Deaths:
- 30 / 1
- Average Mileage:
- 26,104 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Takata recall
- Jefferson City, MO, USA
There are no parts available until mid next year (per car dealership)
- Minneapolis, MN, USA
Takata recall. The contact owns a 2007 Ford Fusion. The contact received a recall notification for NHTSA campaign number: 16V384000 (air bags) in March of 2017. The dealer (lithia Ford of klamath falls, 2833 washburn way, klamath falls, or 97603) stated that parts were unavailable for the repair. The manufacturer confirmed that the parts were unavailable for the repair. The VIN was unknown. The contact had not experienced a failure.
- Klamath Falls, OR, USA
Takata recall I tried to get airbag replaced several time with no luck. Dealership is saying that they do not have the airbag in stock.
- Knightdale, NC, USA
Takata recall. The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Courtesy Ford ( 1636 dogwood dr SE ste 1, conyers, ga 30013, (770) 922-2700) and five star Ford stone mountain (3800 us-78, snellville, ga 30039, (678) 384-4242) confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact received a notice from tk holdings, alerting her that they filed for bankruptcy. The contact had not experienced a failure. VIN tool confirms parts not available.
- Stone Mountain, GA, USA
Takata recall... called dealer (roy O'brien Ford service) regarding NHTSA recall number 17V024, manufacturer recall number 17S01 and they are clueless as to when this issue will be addressed or when parts will become available.
- Fraser, MI, USA
Takata recall. The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer (jim click Ford Lincoln East tucson, 6244 E 22nd St, tucson, AZ 85711, (888) 563-3932) did not give a specific date for when the part would become available. The manufacturer could not provide a reasonable date for when the vehicle would receive the recall repair. The contact was not experiencing a failure. VIN tool confirms parts not available.
- Tucson, AZ, USA
Takata recall; I have been trying since June 2016 to get my granddaughters car 's airbags replaced. The car has been recalled and we continue to receive notices. I recently received the legal notice from tk holdings co, Inc. To contact your entity to try to resolve this important safety issue. We would be devastated if something happened to my granddaughter while in her car due to faulty airbags. Our car dealer, dupratt Ford in dixon, ca. Says they still do not have the parts to replace the airbags with. Please help me get this resolved. She commutes to school and bag 15 miles everyday. Thank you.
- Davis, CA, USA
"takat recall" I received a noticed from Ford date July, 2016 regarding an important safety recall for my frontal passenger airbag inflator. I called to see when I could bring my vehicle in and I was told that they will send out a notification when the parts were available. A few months went by and I called again and was told the same story, parts were still not in and I would be notified. My most recent call was on 10/31/17, to complain that they still have me driving in a death trap with my children on a daily basis and the woman I spoke with said that the parts were on backorder and they were not sure when they would be available. She also informed me that not only is my passenger side a recall but also, my driver airbag is faulty as well!!! I'm don't know what to do at this point because obviously Ford does not care about their customers and I try not to drive my car too often due to the fact that it is a death trap at this point. I just want to know what I can do at this point to get the situation rectified?
- Gibsonton, FL, USA
Takata recall, I have received a letter from Ford motor on my vehicle airbag recall since Jan, 2017 until now they still didn't have parts.
- Cedar Rapids, IA, USA
TL-contact owns a 2007 Ford Fusion.... inquired about tk holdings letter...contacted local Ford dealership... 1recallsassociated with this VIN Jun 01,2016 manufacturer recall number16S26 NHTSA recall number16V384 recall statusrecall incomplete, remedy not yet available summarythe passenger frontal airbag inflator could rupture if the vehicle is involved in a crash where the supplemental frontal airbags are designed to deploy. This defect report is in response to takata dirs 16E-042, 16E-043, 16E-044. Safety riskthe passenger frontal airbag inflator could rupture if the vehicle is involved in a crash where the supplemental frontal airbags are designed to deploy. This defect report is in response to takata dirs 16E-042, 16E-043, 16E-044. Remedyowners will be notified by mail and instructed to take their vehicle to a Ford or Lincoln dealer to have their passenger frontal airbag inflator replaced. There will be no charge for this service. Parts available February 28,2018... contact was advised to contact Ford at 800-392-3673
- Edina, MN, USA
Takata recall
- El Paso, TX, USA
Takata recall. The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called auto city at (972) 223-8050 (940 North I-35 East, lancaster, tx 75146 (214) 646-8803) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was not notified. The contact stated that a crack formed on top of the dashboard over the front passenger side air bag cover. The failure mileage was unknown. VIN tool confirms parts not available/parts distribution disconnect.
- Dallas, TX, USA
Takata recall. The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (East Tennessee Ford, 2712 N main St, crossville, tn 38555) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was contacted at 931-484-5135 and stated that they were not able to confirm when the parts were to become available. A case number was not provided. The contact had not experienced a failure. VIN tool confirms parts not available.
- Crossville, TN, USA
Takata recall. So the recall was January 2017, 11 months ago. Takata filed chapter 11 in us and bankruptcy in Japan. So for 11 months and counting I am still driving a Ford with a pontential killer airbag. The dealers keep saying it will be another month and yet no end is in site. How can Ford continue to ignore the safety of tens of thousands of us citizens driving thier cars under an active recall for over 11 months and not have a solution and fix in place? they have not adressed this in a timely manner by any streatch of the imagination and continue to leave people at risk. If they have no fix in place by December 31, 2017 then force Ford to by back all the defective cars thay have placed on the road.
- Scottsville, NY, USA
Takata recall. The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Vancouver Ford (6801 ne 40th St, vancouver, wa) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available. Consumer stated front passenger side dashboard buckled where airbag is. Updated 8/14/18
- Vancouver, WA, USA
Takata recall: I've received 2 letters from Ford over the last year and a half saying there is a recall for my airbags. I've called my local dealership and they have no supplies yet for putting new airbags in. They told me to contact Ford, but then I received a settlement notice for tekata airbags. I concluded that these are the airbags in my car. I went to the website www.airbagrecall.com to get my new airbags, but all it gave me was the phone number to the dealership, which I've already called and they don't have any. I want this resolved and I'm getting the run around.
- Duluth, MN, USA
Takata recall - I called my local Ford dealer (vancouver Ford, vancouver Washington) to arrange to have my airbags recalled. They said that they can't do it at this time, as they don't have any air bags for the replacements, but that they would be in contact with me. They gave me no idea of timeline, etc.
- Vancouver, WA, USA
Takata recall. I have been to bob maxey Ford dealership 2798 E grand river howell, mi 48843, ph# 517.545-5700 on three occasions. The last date, 11-17-17, the president, michael maxey followed up with his dealership parts rep to see if they could get a passenger airbag. His message states that there are no available Ford airbags in mi or any other state available. We have been trying to replace this airbag since receiving the safety recall letter in July of 2016. Can you help?
- Howell, MI, USA
- Aurora, IN, USA