10.0

really awful
Crashes / Fires:
25 / 0
Injuries / Deaths:
30 / 1
Average Mileage:
26,104 miles

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« Read the previous 20 complaints

problem #373

Jun 162007

Fusion

  • miles
Takata recall. Roof rusting out with holes. Ford says it's not covered by warranty.

- Huntington Beach, CA, USA

problem #372

Jul 302016

Fusion

  • miles
Takayuki recall. I have contacted 2 different Ford dealers and neither is able to fix this recall, part not available. It has been over a year.

- Mt Crawford, VA, USA

problem #371

Dec 202017

Fusion

  • miles
Takata recall my vehicle has been under recall since June of 2016, but there is no remedy to fix the defective part therefore I and my family are still at risk. Since the company has declared chapter 11, if my vehicle airbags cause injury after next week, I won't be covered.

- Montpelier, VT, USA

problem #370

Jul 192016

Fusion

  • miles
Takata recall. The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called pat ken's frendry Ford (333 E irving park rd, roselle, il 60172, phone: (630) 924-8686) where it was diagnosed that the part was not available for the repair. The manufacturer was not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.

- Streamwood, IL, USA

problem #369

Jul 012016

Fusion

  • miles
Takata recall. The contact owns a 2007 Ford Fusion. The contact stated that NHTSA campaign number: 16V384000 (air bags) exceeded the amount of time for repair. The contact received a recall notification in July of 2016. The dealer (country Ford, 95 goodman rd E, southhaven, ms 38671) stated that parts were unavailable for the repair. Multiple dealers in the area stated that parts were unavailable. The manufacturer was not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.

- Southaven, MS, USA

problem #368

Dec 182017

Fusion

  • miles
Takata recall. The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA campaign number: 17V024000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair as the recall notice was received over a year ago. The dealer (gervais Ford, 5 littleton rd, ayer, MA 01432, (978) 772-6600) confirmed that the parts were not available for the recall remedy. The manufacturer was contacted several times and was unable to confirm when the parts were to become available. The contact recently received a postcard from tk holdings, alerting her that they filed for bankruptcy. The contact had not experienced a failure. VIN tool confirms parts not available.

- Westminster, MA, USA

problem #367

Nov 062015

Fusion

  • miles
Takata recall. Passenger airbag on dash is splitting. I can't allow my 15 year old to sit in the passenger seat for fear that the bag will erupt. This is a serious matter and I've taken it to the place where I purchased the car and was told there waiting on an ok to repair cars. In the mean time I'm in fear every day praying that this bag don't explode. My call back is [xxx]. I then called another location grand prairie Ford in Texas an was told almost the same thing by andrew & michelle. Due to the fact that this airbag is visibly open why can't a dealer repair it immediately? I would appreciate any feedback as to the next direction I should take. I drive this car as little as possible but I'm unable to afford another one. Thanks but I'm impatiently waiting due to fear. [xxx]. below date is an approximate date. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'

- Dallas, TX, USA

problem #366

Dec 142017

Fusion

  • miles
Takata recall - notified in Jun of 2016 of recall and that I would be contacted when parts arrived. Reached out to local Ford dealer in charlotte, nc and was told I would be contacted when parts arrived. Moved to Alabama in July, 2017. Reached out to local Ford dealer and continue to be told that parts for the airbag recall have not been provided by the manufacturer. Will the airbags get replaced" what risk is there to continue to use the vehicle"

- Muscle Shoals, AL, USA

problem #365

Dec 122017

Fusion

  • miles
Takata recall. This car was recalled on July 2016 and Ford has not fixed the problem. I have opened a complaint with Ford, case number cas13704183. Ford states that they do not have a solution to the problem.

- N Huntingdon, PA, USA

problem #364

Nov 012014

Fusion

  • miles
Takata recall - passenger airbag is causing a rupture in dashboard and airbag indicator light is always

- Norfolk, VA, USA

problem #363

Jun 012016

Fusion

  • miles
Takata recall. The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called witt auto sales at (715) 854-7404 (10 us-141, crivitz, wi 54114) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available/parts distribution disconnect.

- Coleman, WI, USA

problem #362

Jun 012016

Fusion

  • miles
Takata recall. The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was not notified. The contact noticed that the top seal of the front passenger side air bag (above the glove compartment) was cracked. The contact had not experienced a failure. VIN tool confirms parts not available/parts distribution disconnect.

- Baltimore, MD, USA

problem #361

Oct 112017

Fusion

  • miles
The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called bob sight Ford (610 nw blue pkwy, lee's summit, mo 64063, phone:(816) 524-6550) and was informed that the part was not available. The manufacturer was not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.

- Pleasant Hill, MO, USA

problem #360

Mar 012017

Fusion

  • miles
Takata inflators. I have been notified of this recall since March, 2017 and there is still not a remedy solution to this problem. I am very disappointed of the lack of speed and, as a result, lack of concern that whoever is in charged of fixing this problem has. Thankfully my family and I have not been in an accident, but I would like to have my car fix as soon as possible. 2017 is almost over and this recall has been almost in effect for a year - something that it's completely unacceptable.

- South Jordan, UT, USA

problem #359

Dec 092017

Fusion

  • 70,000 miles
Takata recall, I've check with several dealersips in my area about the recall for our vehicle. They are telling me there is still not a fix from the manufacturer. I understand there is a lot of vehicles affected but I've seen other manufacturer fixing the recall for the airbags. Why hasn't Ford Motor Co. Come up witha solution for their vehicles under this recall, this is a very seriious problem.

- Aurora, NE, USA

problem #358

Jul 152016

Fusion 6-cyl Diesel

  • miles
Takata recall. The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacture exceeded a reasonable amount of time for the recall repair. The contact called biondi Lincoln at (412) 856-1200 and was informed that the part was not yet available. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 9/18/18

- Pittsburgh, PA, USA

problem #357

Jun 012016

Fusion

  • miles
Takata recall. The contact owns a 2007 Ford Fusion. The contact stated that the recall notice for NHTSA campaign number: 16V384000 (air bags) was received in June of 2016. After contacting the dealer (beasley Ford in york, pa) and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. The contact had not experienced a failure. VIN tool confirms parts not available.

- York, PA, USA

problem #356

Jan 012017

Fusion

  • miles
Takata recall - still waiting for an airbag replacement as of 12/6/2017

- Wausau, WI, USA

problem #355

Jun 012016

Fusion

  • miles
Re: takata airbag. In June 2016 I received notice of the takata airbag recall. I never heard from my dealer. I called them today and was told they are on backorder with no delivery date in site. I also received notice of the filing for bankruptcy by takata. Can you please let me know what the department of transportation is doing about this. Also, is it safer to disengage the passenger side airbag. Thank you.

- Royersford, PA, USA

problem #354

Jan 102017

Fusion

  • miles
Takata recall. The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA campaign number: 17V024000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (eau claire Ford Lincoln, 2909 lorch ave, eau claire, wi 54701) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.

- Eau Claire, WI, USA

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