10.0

really awful
Crashes / Fires:
25 / 0
Injuries / Deaths:
30 / 1
Average Mileage:
26,104 miles

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« Read the previous 20 complaints

problem #393

Jun 012016

Fusion

  • miles
Takata recall reporting that Ford notified me there is a delay in the remedy parts, and they are "expected" for "certain vehicles" in spring 2018. This will be a year since the recall was announced and I am concerned I may be waiting much longer or will need to purchase a new, safe vehicle.

- Philadelphai, PA, USA

problem #392

Jan 022018

Fusion

  • miles
Takata recall. The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was not taken to a dealer. The manufacturer stated that the part may become available in the spring of 2018. The contact had not experienced a failure. VIN tool confirms parts not available.

- Cumming, GA, USA

problem #391

Jan 062016

Fusion

  • miles
Takata recall. The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The part to do the recall repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Advantage Ford (4000 SE federal hwy, stuart, fl 34997, (772) 287-0955) confirmed that the remedy was not available. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Stuart, FL, USA

problem #390

Jan 012015

Fusion 6-cyl

  • miles
2007 Ford Fusion. Consumer writes in regards to takata airbag recall. The consumer stated the manufacturer exceeded a reasonable amount of time completing the recall repair. The consumer requested to have the airbag disconnected or removed until it was repaired.

- Chico, CA, USA

problem #389

Jun 012016

Fusion

  • miles
Takata recall. I just received my third letter about this recall with the warning: Until remedy parts become available, do not allow anyone to sit in the first row passenger seat. Why is something of this importance taking so long to rectify?

- Rockton, PA, USA

problem #388

Jun 212017

Fusion

  • 175,000 miles
Takata recall. The contact owns a 2007 Ford Fusion. The contact stated that the passenger side dashboard was raised around the air bag compartment. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called Ford groves at (573) 335-2600 (1501 N kings highway St, cape girardeau, mo 63701) and was informed that the part was not available. The manufacturer was not contacted. The approximate failure mileage was 175,000. VIN tool confirms parts not available.

- Benton, MO, USA

problem #387

Jul 112016

Fusion

  • miles
Takata recall. The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the repair was unavailable. The contact called an unknown dealer and was informed that the parts were not available. The manufacturer was made aware of the issue and advised the contact to expect parts to be available in the spring of 2018. The contact had not experienced a failure. VIN tool confirms parts not available.

- Parker, CO, USA

problem #386

Dec 012016

Fusion

  • 35,000 miles
Have been notified by Ford for the past 2 years through safety recall notice 16S26 of takata air bag recall with no remedy as of yet through a dealership. Was told by dealership that a fix would come in 2017 now they are saying possibly by spring 2018. Am seeking a loaner vehicle until, recall is complete as they have warned for the past 2 years now " do not allow anyone to sit in passenger side first row seat." Not possible when car pooling.

- Lancaster, OH, USA

problem #385

Jun 012016

Fusion

  • miles
Takata recall... in my own words, the nhtsb is not doing its job. Takata filed for us bankruptcy protection. This recall has been active for 18+ months without a fix. Why isn't Ford Motor Company being held accountable and forced to invest enough resources to immediately remedy this potentially fatal issue?

- Bristow, VA, USA

problem #384

Dec 012017

Fusion

  • miles
Takata recall - received letter dated 12/2017, from Ford corporation regarding safety recall 16S26 indicating "remedy parts have been delayed....to become available for certain vehicles in the spring of 2018". NHTSA recall number 16V384, June 2016 16V384

- Reading, PA, USA

problem #383

Mar 012017

Fusion

  • miles
Takata recall my daughters Ford Fusion 2007 is included in this recall. She has a medical condition that requires a pacemaker and makes it extremely unsafe to drive this car. We gave this information to derek lewis at the National Highway Traffic Safety Administration to handle. This was in Aug 2017. As of today Dec 27th nothing has been done. We need this problem fixed now.

- Pleasantville, IA, USA

problem #382

Jun 162016

Fusion

  • miles
Takaka recall-recall letter received June 2016--calls to dealer koons Ford says they're still waiting for airbag-its been18 months since notice that passenger takata airbag unsafe-car can not be safely driven--no replacement car offered. As seniors, too afraid to take chance driving car.--car will become unusable.

- Washington, DC, USA

problem #381

Jun 012016

Fusion

  • miles
Takata recall. Our recall has been active since June 1, 2016 with no resolution. I keep receiving in the mail that the parts are not yet available and they will send a letter once the parts are ready. It's been 18 months and my airbags are still not safe due to the passenger frontal airbag inflator. I also drive with two small children in my car, I would really like to feel secured when driving.

- Onalaska, WI, USA

problem #380

Dec 262017

Fusion

  • 56,000 miles
Takata recall, to whom it may concern, I received a safety recall information letter regarding my 2007 Ford Fusion [xxx], and there's a warning not until all remedy parts become available (spring of 2018), do not allow anyone to sit in the first-row passenger seat. My big concern is that we are a family of 5 and I am not sure how am I going to seat my family safe inside my car. I am requesting in the mean time to get a rental car until my vehicle gets this issue resolved. I called Ford customer care and I was told to write a letter as he was not able to assist me with my issue. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'

- San Diego, CA, USA

problem #379

Dec 222017

Fusion

  • 130,000 miles
Takata recall has put me and my family in danger by riding in the front passenger seat.

- Mt. Airy, NC, USA

problem #378

Jun 012016

Fusion

  • miles
Takata recall. The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was contacted at 866-436-7332 and asked the contact to call NHTSA and get approved for the air bags to be deactivated until parts become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Oklahoma City, OK, USA

problem #377

Dec 262017

Fusion

  • miles
Takata recall. The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair as the recall notice was received over a year ago. The dealer (lance cunningham Ford, 4101 clinton hwy, knoxville, tn 37912 (866) 591-3943) confirmed that the parts were not available for the recall remedy. The manufacturer was contacted several times and was unable to confirm when the parts were to become available. The contact received a postcard from tk holdings, alerting him that they filed for bankruptcy. The contact had not experienced a failure. VIN tool confirms parts not available.

- Knoxville, TN, USA

problem #376

Apr 302017

Fusion

  • 258,995 miles
Takata recall" - passenger airbag has a bubble by seam of airbag; received a letter from Ford Motor Company March 2017; according to dealer where I purchased the car, my VIN is still showing waiting process. This is ridiculous! it looks like it is ready to explode at any time, though to-date it hasn't. car was stationary when it was first noted. I've been waiting since receipt of letter from Ford Motor Company for notification that replacements were available but per dealership that is still not happening.

- Richmond, MI, USA

problem #375

Dec 222017

Fusion

  • miles
Takata recall. The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags) however the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time as the recall notice was received over a year ago. The dealer (all american Ford of paramus located at 375 NJ-17, paramus, NJ 07652 (201) 262-4900) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact stated that recently received a postcard from tk holdings alerting that they had filed for bankruptcy. The contact had not experienced a failure. VIN tool confirms parts not available.

- Norwood, NJ, USA

problem #374

Jul 012016

Fusion

  • 60,000 miles
Takata recall I received a recall notice in July of 2016 and as of today Dec. 21st 2017 they say they still don't have the proper parts to fix this extremely important issue. Why is this not getting any attention after 1 1/2 years since I received the notice ?

- Upper Chichester, PA, USA

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