10.0
really awful- Crashes / Fires:
- 25 / 0
- Injuries / Deaths:
- 30 / 1
- Average Mileage:
- 26,131 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Informed recently that family is driving a vehicle with recalled airbags. Called local Ford dealership and was given no indication of a known fix for the recall at this time and does not have in timeline for the solution. Requested again a solution for a now for unsafe vehicle on the road due to a recall. No such solution could be given.
- Willoughby Hills, OH, USA
The dash around the passenger side air bag is separating from the area where the air bag is located.
- Dickinson, TX, USA
Takata recall I am unable to be provided with any more information as to when or how the process of replacing the air bags is to proceed. I am the only owner and driver of the vehicle a 2007 Ford Fusion. The cars has just about 40,000 thousands miles on it. My concern is that the Ford company has no interest in replacing the air bags on a vehicle that is almost 10 years old!!!!! I drive this car daily and I have deep fears and concerns that I will have an accident that will invovle injuries from the defective air bags. I want a more truthful and more detailed answer from the Ford company insttead of they(who ever they are) are making parts.
- Chatham,, NJ, USA
Takata recall. The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Chatham Township, NJ, USA
Takata recall I received a letter from Ford in July 2016 stating that a defect in the passenger side air bag could cause death to the passenger in the event of an accident. It further stated that I would receive another letter when parts are available. Now, 8 months later, I have not received another letter, and the local dealer does not have the parts for the recall service and does not know when those parts will be available. Based on information on the Ford web site I determined that my car is high risk for serious air bag malfunction because of its age (10 years) temperature fluctuations, and humidity variations. In spite of this very dangerous condition, known by Ford Motor Company for a long time they have not performed the correction nor advised me when they will perform it.
- Alexandria, VA, USA
The contact owns a 2007 Ford Fusion. The contact received a recall notification for NHTSA campaign number: 16V384000 (air bags) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect....updated 05/17/17 the contact has noticced that the dashboard where the air bag is house is starting rise.
- Honeoye Falls, NY, USA
Takata inflators: I currently have a large gap in the cover of my passenger airbag. I am concerned that it will give way. Can I expedite the repair process?
- Whitesboro, NY, USA
The contact owns a 2007 Ford Fusion. The contact stated that the passenger side of dashboard protruded out and was fractured. As a result, the contact stated that the front passenger side air bag became visible. The vehicle had not been diagnosed or repaired. In addition, the contact received notification of NHTSA campaign number: 16V384000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was unknown. VIN tool confirms part not available.
- Flemington, NJ, USA
The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Granville, OH, USA
Takata recall. The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the dashboard was expanding on the driver side and the passenger side in the air bag locations. The contact went to the dealer to have the air bag deactivated, but was informed that this could not be done. The failure mileage was unknown. VIN tool confirms parts not available. Updated 06/23/17 updated 10/18/2017
- Buffalo, TX, USA
Takata recall. The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The part for the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the failure. Parts distribution disconnect.
- Scottsburg, IN, USA
Takata recall. The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the recall repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Austin, TX, USA
The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Ridgeley, WV, USA
Takata recall. I received recall notice on the airbags in July 2016 stating that I would be contacted when parts became available. I have received no further communication so I contacted the local Ford dealer in December 2016. The dealer told me parts would not be available until sometime in 2017; possibly the second or third quarter of 2017
- Delaware, OH, USA
Takata recall. The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part for the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure....updated 05/19/17
- Grand Prarie, TX, USA
I received an email about the air bag recall on passenger side. My car dash board on the passenger side is coming apart as if something exploded under the dashboard. I am not sure why it is coming up but I will need it checked out to make sure this is not an issue with the air bag. If these air bags are explosive I want this fixed on my car asap. I just notice that my dash board is coming up on the passenger side but I did not know what caused it. I need this looked at asap.
- Winston Salem, NC, USA
Takata recall. The contact owns a 2007 Ford Fusion. The contact stated that the recall notice for NHTSA campaign number: 16V384000 (air bags) was received in June. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. The contact had not experienced a failure. VIN tool confirms parts not available.
- Shiloh, NC, USA
Takata recall it's been 6 months since I've been notified of the recall and still no further communication has followed. There has certainly been enough time passed for a solution to have been arranged. My daughter drives this car and I'm worried about her safety. Please take any action that you can to expidite a solution to this problem as soon as possible. Thanks.
- Alpine, CA, USA
My airbag indicator is
- Stow, OH, USA
- Chula Vista, CA, USA