10.0
really awful- Crashes / Fires:
- 25 / 0
- Injuries / Deaths:
- 30 / 1
- Average Mileage:
- 26,104 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
"takata recall" we were notified in July 2016 the air bag was to be replaced because of a danger to persons driving this car as of today Ford Motor Company stated they have no idea when the parts will be available, the local Ford dealership has replaced the air bag indicator on the passenger side at a cost of over $300 which should have been fix as part of the recall now the indicator on the driver side needs to be replaced and the dealer ship wants in excess of $ 400 to replace for the last year I have driven in fear of this car killing
- Oxnard, CA, USA
Takata recall. The contact owns a 2007 Ford Fusion. The contact stated that the front passenger side air bag warning indicator illuminated. The vehicle was taken to the dealer and repaired for the passenger side air bag indicator; however, the contact stated that the front driver side air bag warning indicator remained illuminated. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 75,000. VIN tool confirms parts not available.
- Oxnard, CA, USA
Takata recall. The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer and the interim recall notice from the manufacturer did not give a specific date for when the part would become available. The contact was unable to determine when the vehicle would be repaired. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact was not experiencing a failure. VIN tool confirms parts not available. Updated 06/01/17
- Keller, TX, USA
Takata recall; recall was issued June 1 of 2016. It is now April 17, 2017, and there is still not a remedy available. This is unacceptable. My 2007 Honda civic was caught up in the same recall, and it has been repaired/replaced. I am now expecting my first child, and I feel unsafe putting an infant in this car, due to the potential hazard. Further, I understand that the failure of the airbag is more likely to occur in humid/corrosive environments. I live on the gulf coast and it is quite humid here. This has drug on far, far too long.
- Rosharon, TX, USA
Takata recall. The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the recall repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Clark, NJ, USA
Takata recall passnger airbag
- Covington, TN, USA
The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 08/08/2017
- Forest, VA, USA
Takata recall - I received a letter from Ford Motor Company regarding the recall for the takata air bag inflator recall. The letter stated that I would receive notice when there was a remedy available. As of 4/5/17, I have not received this letter and the Ford safety recall site states that there is not yet a remedy available. This is unacceptable and I do not feel safe having passengers riding in the passenger seat. I live in an extremely hot and humid environment in Arkansas and this is a serious safety concern. An unexpected airbag deployment, or failure to deploy in an accident is extremely dangerous to both any passengers and as the driver of the vehicle. I find Ford's effort to remedy this problem unacceptable and needs to be fixed immediately. Please force Ford's hand in fixing this recall and expediting the remedy process.
- Cave Springs, AR, USA
Takata recall: It's been a year since we were informed of the recall. Does NHTSA put pressure on the dealers to get the recall completed?
- Creedmoor, NC, USA
Takata recall. The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
- Avon Park, FL, USA
Takata recall. The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available....updated 05/17/17 updated 08/08/2017
- Ft Washington, MD, USA
Takata recall. The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Kailua Kona, HI, USA
Takata recall. I am filing a complaint in regards to my vehicle that is already recalled. My car has been recalled for a passenger airbag that is part of the takata airbag issue. My car was recalled in June of 2016. That initial recall notice was my only information sent to me by Ford. I have not seen any updates to this recall since. When I call I get the usual canned response from a representative that there is no fix yet. I have been checking their website regularly. Today the site doesn't even show my car as being recalled which I hope is just a problem with their website. My car is close to 10 years old with this airbag and my environment has been very humid and hot during the summer months which can contribute to these airbags rupturing. It would be nice to at least get some sort of time frame as to when Ford hopes to have a fix, or even an idea of when this is going to be remedied. A simple answer of fourth quarter 2017, or whatever, I don't care. I don't feel comfortable driving this car even though I can't afford not to since it is my commuter car. I don't allow anyone to ride in this vehicle either.
- Saint Clairsville, OH, USA
The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Avon Lake, OH, USA
The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA campaign number: 17V024000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Warren, MI, USA
Passenger side airbag makes a squeaking noise while driving. Separation between the airbag and the dash is also noticeable. Passenger side airbag for the vehicle has been under recall since 6/1/2016 but Ford dealership is stating no parts are available and they have no eta on when they will be available. In the meantime, we are uncomfortable driving the car with the airbag acting as it is.
- Shingle Springs, CA, USA
Takata recall. The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags) for the front passenger inflator. The parts needed for the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. In addition, the contact mentioned that the seal for the passenger side air bag started to separate. The manufacturer was not notified. The failure mileage was unknown. VIN tool confirms parts not available.
- Charleston, IL, USA
Takata recall. The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacture exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
- Summerfield, FL, USA
Takata recall. The contact owns a 2007 Ford Fusion. The contact stated that the VIN was included in NHTSA campaign number: 16V384000 (air bags). The contact stated that the components of the air bag had deteriorated to the point that the air bag had expanded near the front passenger side. The dealer was notified more than three months ago and indicated that the parts were unavailable. The contact was unable to determine when the vehicle would be repaired. The manufacturer was notified of the failure. The contact was waiting for them to investigate the failure to determine when the parts would be supplied to the dealer. The failure mileage was not available. VIN tool confirms parts not available. Updated 06/02/17
- Chula Vista, CA, USA
- Port Orange, FL, USA