10.0
really awful- Crashes / Fires:
- 25 / 0
- Injuries / Deaths:
- 30 / 1
- Average Mileage:
- 26,104 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
There is a recall on the air bag deflator. And it cam rupture in an accident. I need it fixed immediately!
- Blythewood, SC, USA
Takata recall. The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags) for the frontal passenger inflator. The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called his local dealer (palm bay Ford at (321) 280-2717, located at 1202 malabar rd SE, palm bay, fl, 32907) and was informed that there were no parts available. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available.
- Melbourne, FL, USA
Takata recall. The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The randall reids planet Ford dealer informed the contact that parts were unavailable. The manufacturer was made aware of the issue and opened case number: 16S26. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 10/17/17 updated 10/19/2017
- Humble, TX, USA
Letter from congressman croke on behalf of constituent re 2007 Ford Fusion safety recall of passenger side airbag. The consumer would like an update on the status of the recall.
- Roanoke, VA, USA
Takata recall I've received a mail about takata airbag recall in June 2016. It has been a whole year and remedy is still not yet available.
- Greer, SC, USA
Takata recall. The contact owns a 2007 Ford Fusion. The contact received a NHTSA campaign number: 16V384000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was not notified of the issue. The contact had not experienced any failure. VIN tool confirms parts not yet available.
- West Chester, PA, USA
Takata recall - NHTSA recall dated July 2016 still has no solution in place almost a year after the recall notice was issued. The defective air bag has been in my car since 2007. How long can it take for Ford to come up with a solution, especially when safety is at risk? unsatisfactory.
- Medford, NJ, USA
Takata recall currently my passanger airbag is not flushed with the rest of the car. I am very concerned since I have my 5 year old granddaughter in my car daily while my son is deployed for our country. Also I my husband and daughter in law sits in the passanger seat. I would like to give this car to my son but I am very concerned about what could happen. This recall has been about 2 years, this is beyond being timely
- Toledo, OH, USA
Takata recall 16V384000 no replacements in site and dealership claims it may never be repaired.
- Shawnee, KS, USA
Takata recall.... this is over a year and no fix to date..last week we noticed that the airbag was lifting from the dashboard.. of course Ford told me may not be related. I feel very nervous to drive my car but also am not going to pay for something that eventurally will be fixed. I feel as though my best option at this point is to have the airbag shut off is that possible?
- Locust Grove, GA, USA
Takata recall. The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The champion Ford dealer confirmed that the parts were not available for the recall remedy. The manufacturer did not know when the parts would arrive. The contact had not experienced a failure. VIN tool confirms parts not available.
- Owensboro, KY, USA
The contact owns a 2007 Ford Fusion. The contact received a recall notification for NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Parts distribution disconnect. Updated 08/03/17 updated 08/04/2017
- Bristow, VA, USA
Takata recall it has been almost a year, and I still haven't been contacted about a recall fix.
- Troy, MI, USA
Takata recall. I received a letter from Ford many months ago, and have still received no updates from Ford. Nor has the status changed on the NHTSA web site regarding getting the problem resolved. This, combined with the braking problem I just reported (for which you have an open investigation) makes me extremely weary about traveling with my children in my vehicle.
- Warrensburg, MO, USA
Takata recall. The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags). However the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The local dealer was not contacted. The manufacturer was made aware of the issue and were not able to confirm when the parts were to become available. The manufacturer transferred the contact to NHTSA. The contact had not experienced a failure. VIN tool confirms parts not available.
- Manassas, VA, USA
The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Woodland, CA, USA
I would like to know when parts will be available to make repairs to my vehicle.
- Richlands, NC, USA
Takata frontal air bag inflator recall notice 16S26/NHTSA recall 16V384 dates July 2016. I have contacted ferman Ford in clearwater, fl., ph #727-793-6234 several times and last contact with service manager, dennis advised parts were not available and I was not a priority. Would appreciate getting this solved.
- Dunedin, FL, USA
Takata recall. We received Ford takata safety recall notice on July 21, 2016, which explained why our passenger dash was cracked and bulging. We immediately called local Ford dealer. He said he did not have the parts and we would be contacted when parts came in. We have contacted dealer multiple times because the dash is still bulging where passenger airbag is located. What really concerned us was the following sentence in the notice: "a ruptured inflator may result in metal fragments striking vehicle occupants causing serious injury or death." Consequently we have been afraid to drive the Fusion and so it just sits in our driveway.
- Arcola, IL, USA
- Genoa, OH, USA