10.0
really awful- Crashes / Fires:
- 25 / 0
- Injuries / Deaths:
- 30 / 1
- Average Mileage:
- 26,131 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Takata recall. I received a letter informing me of the recall.if deployed, the passenger side airbag may result in metal fragments striking vehicle occupants causing injury or death. I received this letter in March 2017. I haven't received any other communication about resolving this. I stopped at a local Ford dealership to inquire about ways to resolve and they had no options to offer until parts are available to fix the airbag. They were given no timeframe in which this would happen.
- Plymouth, MN, USA
Takata recall-it's been over a year since the recall and Ford still has not notified me when replacement parts will be available.
- Weatherford, TX, USA
It has been over a year on the recall for the passenger seat of my vehicle, is there a time frame about when it will be repaired, before something heppen or one of my kids get hurt from the airbag.
- Richlands, NC, USA
Takata recall. I received mail spring of 2017 that my vehicle was part of the takata recall but to date Ford has been unable to fix the issue behind the recall. The time between when I was notified and now is too long. I am filing a complaint. At this point I'm estimating the date I was notified. I don't have access to the letter.
- Silver Spring, MD, USA
Takata recall were informed by Ford Motor Company in July 2016 about the recall. We have not received any notification since that the problem will be remedied. Last communication with our dealer on 11/10/16 they told us whenever parts come we will be getting another letter from Ford.
- Mohnton, PA, USA
"takata recall" I received a letter Ford in March 2017 concerning a recall on my car due defective air bags. It clearly states a ruptured inflator may result in metal fragments striking vehicle occupants causing serious injury or death. It is even more dangerous for me because I have a heart pace maker. I cannot drive my car because of this condition and I have had to borrow a car whenever I need to go anywhere. I have contacted the Iowa attorney general office and filed a complaint. In response to this complaint they have forwarded this on to Ford Motor Company and I was promised a letter. That was 2 weeks ago. I need a car replacement or the current car to be repaired immediately. Otherwise I will go back to our attorney general and readdress.
- Pleasantville, IA, USA
Takata recall engine goes into limp mode while driving down the interstate. Wrench appears and engine does not go above 2500 RPM. Shut vehicle off, it runs properly. Then it does it again.
- Jackson, MI, USA
Takata recall: This recall was issued in June 2016. It is now August 2017 and we still have not been able to get our vehicle repaired. I am afraid to ride as a passenger in this vehicle because of the uncompleted recall. We have not had an issue yet, but would like to have our vehicle repaired so that we do not have an incident.
- Alexandria, KY, USA
Takata recall. After over a year when is this recall going to be taken care of" I cannot sell or trade this vehicle until the repair has been made and Ford has done nothing in making parts available for repair and apparently NHTSA is doing nothing to see the problems are being corrected"
- Decatur, TX, USA
Takata recall. The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (suntrup Ford westport located at 2020 kratky rd, St. Louis, mo 63114; (314) 429-4455) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was contacted at 800-392-3673 and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
- St. Louis, MO, USA
Takata recall. The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA campaign number: 16V284000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer (boggus Ford mcallen, 1400 E expy 83, mcallen, tx 78501, (956) 686-7411) did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. The contact was not experiencing a failure. VIN tool confirms parts not available. Updated 10/17/17
- Pharr, TX, USA
The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Redlands Ford in redlands, California stated that the parts were unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Redlands, CA, USA
Takata recall, was notified in early March 2017 of this recall and told I'd be notified and have yet to be notified !! doesn't sound like the kind of problem that should be put on the back burner !! not really looking to get rid of my vehicle because not only has this recall hurt it's value, but the car onlt has 73,000 miles and is in almost mint condition !! been a Ford guy a huge part of my life, a life I'd like to continue !!
- Pawtucket, RI, USA
The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the air bag indicator illuminated without warning. The failure mileage was unknown. VIN tool confirms parts not available.
- Marietta, GA, USA
I received a note from Ford months ago that the passenger side airbag should be replaced and that I should wait until I hear from my local Ford dealer. When I checked with the dealer he said we are "waiting for parts"... I have had no word from anyone since.
- Westfield, NY, USA
Takata recall. The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer (lewis and clark Ford Lincoln, 316 capital St, yankton, sd 57078, (605) 664-2000) did not give a specific date for when the part would become available and informed the contact to wait for a second letter. The manufacturer was contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repair. The contact was not experiencing a failure. VIN tool confirms parts not available.
- Yankton, SD, USA
Takata recall. I received notification of the safety recall in July 2016 regarding the passenger side airbag in my car. The letter indicated follow-up for replacement of this airbag would be sent from Ford Motor Company once parts are available. I recognize this is a massive recall, but it is now a year later and there has been no further follow-up. Are replacements parts still unavailable? I continue to not allow passengers to ride in my front passenger seat and am concerned for my own safety as well. Any information is appreciated.
- Frederick, MD, USA
Takata recall. The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The mcreee Ford dealer and the manufacturer informed the contact that the parts were not available. The contact had not experienced any failure. VIN tool confirms parts not available.
- Peraland, TX, USA
Takata recall. It has been over 1 year since the receipt of the recall notice for this vehicle. The NHTSA website says to file a report if the manufacturer has failed to remedy the problem "in a timely manner". how much time must pass before a "not in a timely manner" threshold is reached?
- Fort Washington, MD, USA
- Aldrich, MO, USA