10.0

really awful
Crashes / Fires:
25 / 0
Injuries / Deaths:
30 / 1
Average Mileage:
26,104 miles

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« Read the previous 20 complaints

problem #213

Jul 012016

Fusion

  • miles
Takata recall - recd recall 7/2016 for passenger side, how recd one for driver. None are available from dealer. Now recd notice that takata has filed chapter 11 and claims must be filed by 12/27/17. It has been over a year for passenger side and the driver side is recalled and there is no eta for replacement.

- Brandon, FL, USA

problem #212

Jul 102016

Fusion

  • miles
Takata recall has not yet happened for my Ford auto but my husband's Honda CRV has had both bags replaced. Why the delay" why Honda and not Ford"

- Merritt Island, FL, USA

problem #211

Jun 012016

Fusion

  • miles
Takata recall. The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Jarrett-gordon Ford davenport (2600 access rd nw, davenport, fl 33897) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Davenport, FL, USA

problem #210

Sep 172017

Fusion

  • 148,000 miles
Takata recall but there is a continues memory code (B2290- front passenger side) I called a Ford dealer about it over a month ago, still waiting for an answer and is a safety issue. The car does not have a passenger airbag.

- Lyndhurst, NJ, USA

problem #209

Jun 162016

Fusion

  • miles
Takata recall. The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Ford autoworld located at 2903 S scatterfield rd, anderson, in, was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts unavailable.

- Milton, KY, USA

problem #208

Jun 162016

Fusion

  • miles
Takata recall. The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called david stanley Ford of midwest city, llc (6601 SE 29th St, midwest city, ok 73110 at (405) 733-1611) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available/parts distribution disconnect.

- Oklahoma City, OK, USA

problem #207

Oct 182017

Fusion

  • miles
Takata recall. The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact scheduled an appointment with ricart Ford (4255 S hamilton rd #100, groveport, oh 43125 (614) 836-6260). Upon arrival, the contact was informed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Groveport, OH, USA

problem #206

Jun 012016

Fusion 4-cyl

  • Automatic transmission
  • miles
The contact owns a 2007 Ford Fusion. The contact stated that the air bag indicator was illuminated. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer (cambridge classic Ford, 1023 wheeling ave, cambridge, oh 43725) and was informed that parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The VIN and failure mileage were unknown....updated 11/14/17 updated 7/31/18

- Cambridge, OH, USA

problem #205

Nov 232015

Fusion

  • miles
Takata recall. The contact owns a 2007 Ford Fusion. The contact stated that the manufacturer was unable to provide the parts within a reasonable time frame after waiting over a year for NHTSA campaign number: 16V384000 (air bags). Also, the air bag warning indicator illuminated. The contact was uncertain if an emissions test would be passed due to the delay of the remedy and parts being supplied to the dealer (five star Ford stone mountain, 3800 us-78, snellville, ga 30039, (678) 384-4242). The manufacturer was notified of the failure to determine when the vehicle would be repaired. The failure mileage was not available. VIN tool confirms parts not available.

- Snellville, GA, USA

problem #204

Oct 162017

Fusion

  • 160,000 miles
Takata recall. The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the repair. The contact stated that the air bag warning indicator illuminated. The contact called ernest mccarty Ford (1471 1st street North, alabaster, al 35007; 1-888-321-3890) who informed the contact that parts were not available. The dealer stated that once they receive word from the manufacturer, they would contact the owners. The manufacturer was not made aware of the failure. The VIN was unknown. The approximate failure mileage was 160,000. VIN tool confirms parts not available.

- Pelham, AL, USA

problem #203

Aug 012016

Fusion

  • 65,000 miles
Received letter in August 2016 I still havent got another letter stating they have parts.

- Amherst, OH, USA

problem #202

Mar 012017

Fusion 4-cyl

  • miles
2007 Ford Fusion. Consumer writes in regards to safety airbag recalls. The consumer manufacturer exceeded a reasonable amount of time to complete the recall repair. Updated 10/02/2017

- Waterloo, IA, USA

problem #201

Sep 282017

Fusion

  • miles
Takata recall. The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags) however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called an unknown local dealer, where it was informed the remedy part not available for the repair. The manufacturer was contacted and made aware of the issue and informed the contact the he should received a second noticed indicating the part are now available and also was informed that there was no time frame of when the part will become available. The contact had not experienced a failure. VIN tool confirms part not available.

- Schaumburg, IL, USA

problem #200

Jul 152016

Fusion 4-cyl

  • miles
Takata recall. The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The part to do the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available....updated 11/15/17 updated 11/27/2017

- Waverly, NY, USA

problem #199

Aug 152016

Fusion

  • miles
Takata recall. The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer (willowbrook Ford, 7301 kingery hwy, willowbrook, il 60527, (630) 986-5000) did not give a specific date for when the part would become available. The manufacturer was notified. The contact was not experiencing a failure. VIN tool confirms parts not available.

- Downers Grove, IL, USA

problem #198

Oct 042010

Fusion

  • miles
Takata recall: I received a letter from Ford Motor Company on July 2016 for a safety recall notice 16S26/NHTSA recall 16V-384 - 2007 Ford Fusion. Passenger frontal airbag inflator may rupture in the event of a crash necessitating airbag deployment. A ruptured inflator may result in metal fragments striking vehicle occupants causing serious injury or death. Ford Motor Co. Mentioned in the letter that when parts are available they would notify me via mail to schedule a service appointment with my dealer to have the passenger frontal airbag inflator replaced free of charge (parts and labor). Coverage is automatically transferred to subsequent owners. As of 9/16/17, Ford has not responded to me via mail in a timely manner. I am still waiting for this letter to inform me that the parts are available and I can contact the dealer to repair my passenger frontal airbag on my Ford 2007 Fusion. Ford Motor Company and/or takata are on notice and are liable if there are any injuries to any drivers or passengers in this car. I need to have this resolved immediately. This is and has been a very dangerous situation to me and my family due to Ford/takata's negligence. This is unacceptable to be driving are car that is dangerous for all. Fyi: Date below "when did this happen" reflects when I purchased the car which was 10/4/2010, therefore for 7 years I have been driving a car that is dangerous to driver and/or passengers. Irresponsiblbe to just be notified in July 2016 that there was this defect. If I have to take legal action I will, therefore, please respond promptly as I have notified my lawyer in advance.

- Arlington Heights, IL, USA

problem #197

Sep 122017

Fusion

  • 1,000,000 miles
Takata recall it has been 15 months since I received my recall notice and I have yet to receive the second notice that parts are available. This is beyond unacceptable. The passenger side on the console is swelling around the edge of the airbag and the I'm scared to death that the airbag is going to explode at any moment. I don't let anyone sit in the front passenger seat because of the danger. I also tried to sell the car privately with full disclosure of the recall and the faulty ABS module that sill hasn't been recalled. No one would buy it. Four different car dealers told me they wouldn't take it as a trade in because of the airbag and other known issues with this model year Fusion. I'm stuck with this deathtrap until the end apparently because Ford doesn't care or they'd buy the pos back. I'll never buy a Ford again and I'll advise others to take their business to Chevy/GMC. I'm searching for a lawyer to sue Ford Motor Company.

- Dallas, GA, USA

problem #196

Jun 012016

Fusion

  • miles
The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer (dave sinclair Ford located at 7466 S lindbergh blvd saint louis, mo 63125) and was informed that the parts were on backorder and they received customer complaints. The manufacturer was notified of the issue and opened case number: Cas-12805162. No further assistance was offered. The contact had not experienced a failure. VIN tool confirms parts not available.

- Arnold, MO, USA

problem #195

Jul 012016

Fusion

  • miles
Takata recall it has been over a year since I was notified of the recall. They should be able to replace defective item or offer an alternative solution. This car has been a single passenger vehicle since the recall notice was received. This has made it difficult commuting to work and taking the kids to the extra curricular activities. Takata and Ford should offer a rebate/incentive for trading in these death traps. In the mean time, I am still paying top dollar property tax on this defective unit. Not fair!!! please have someone call me to discuss. 704-641-0360.

- Indian Trail, NC, USA

problem #194

Jul 012016

Fusion

  • miles
Takata recall. The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Ed koehn Ford Lincoln located 11064 w carson city rd, greenville, mi was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Aldrich, MO, USA

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