10.0

really awful
Crashes / Fires:
25 / 0
Injuries / Deaths:
30 / 1
Average Mileage:
26,104 miles

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« Read the previous 20 complaints

problem #233

Oct 262017

Fusion

  • 22,000 miles
Takata recall. Received notice from Ford of recall March 2017 stating that dealer would contact me. Contacted dealer to update today and was told that dealer is not ordering the parts and that if you need replacement you have to go into dealer and order the part. Now 7 months since notice and nothing is done.

- Staten Island, NY, USA

problem #232

Jul 262016

Fusion

  • 0 miles
I have been attempting since 07/26/2016 to have my airbags replaced based on recall notice. I have remained in contact with my local Ford dealership. I have also spoken with Ford on 01/03/2017. I have been told multiple times there is no parts available. The only recourse I have been given is 'you need to sue Ford'.

- Lafollette, TN, USA

problem #231

Oct 202017

Fusion

  • miles
Takata recall- local Ford dealership will not repair. Says company is bankrupt.

- Solon, OH, USA

problem #230

Sep 302016

Fusion

  • miles
Takata recall it has been over a year since I have purchased this vehicle and still have not received notification that a remedy for the recall is available.

- New Berlin, WI, USA

problem #229

Oct 252017

Fusion

  • miles
Takata recall I received a notice to contact my local dealership to schedule a free repair for a potentially defective airbag inflator, but the dealership indicated they do not have any parts, so I could not schedule a repair.

- Alamogordo, NM, USA

problem #228

Aug 012016

Fusion

  • miles
Takata recall. The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Downs Ford (360 hwy 37 E, toms river, NJ) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Toms River, NJ, USA

problem #227

Aug 022017

Fusion

  • miles
Takata recall: Airbags I called larry H. miller super Ford salt lake city 1340 South 500 West, salt lake city (801) 488-1700 and they told me they never received the parts to fix the car. Never have heard anything since. Sometime in July or August I called.

- Salt Lake City, UT, USA

problem #226

Oct 242017

Fusion

  • miles
I received a notice of recall for the air bags in June 2016 at that time I was told by North central Ford in richardson Texas that I would receive a letter when they had the parts. Over a year later they still do not have the parts. I called today after receiving a letter stating I had to have the repairs made by the end of this year and that takata has filed bankruptcy. I was told agin the exact same thing that they don't have the parts and I will receive a letter when they do.

- Garland, TX, USA

problem #225

Oct 092017

Fusion

  • miles
Airbag recall - I have called multiple dealerships and no one has the parts available to fix my airbags. I have been calling for 2 years about this issue.

- Forsyth, GA, USA

problem #224

Jun 302016

Fusion 4-cyl

  • Automatic transmission
  • miles
Takata recall. The contact owns a 2007 Ford Fusion. The contact stated that NHTSA campaign number: 16V384000 (air bags) exceeded a reasonable amount of time for repair. The contact received the recall notification in June of 2016. The dealer (classic Ford Lincoln of shelby, 1775 E dixon blvd, shelby, nc, 28152) stated that the parts were unavailable for the repair. The contact attempted to call the manufacturer twice, but the call was disconnected. The contact stated that the air bag indicator remained illuminated. The failure mileage was unknown. VIN tool confirms parts not available. Updated 8/2/18

- Kings Mountain, NC, USA

problem #223

Nov 012016

Fusion

  • miles
I received a notice last fall, I have called the dealership to have airbags replaced many times but am told they do not have available parts and do not know when my airbags will be replaced. The passenger side airbag location is pulling up from my dash.

- Saint Augustine, FL, USA

problem #222

Jun 012016

Fusion

  • miles
"takata recall" it is now going on two years since I received word of the Ford Fusion recall for airbag inflators. I just heard that takata has filed for bankruptcy, chapter 11. What are we supposed to do?

- Mount Airy, GA, USA

problem #221

Oct 042016

Fusion

  • miles
Recieved notice of recall about a year ago. When do we get this recall attended to?

- Chelsea, MI, USA

problem #220

Jul 012016

Fusion 6-cyl

  • miles
2007 Ford Fusion. Consumer writes in regards to defective passenger frontal airbag inflator safety recall. The consumer stated the recall repair exceeded a reasonable amount of time. Updated 10/23/2017

- Denham Springs, LA, USA

problem #219

Jul 182016

Fusion

  • miles
Takata recall. The contact owns a 2007 Ford Fusion. The contact stated that the interim recall notice was sent a long time ago for NHTSA campaign number: 16V384000 (air bags). The dealer (erwin motors in erwin, tn) was contacted to determine when an appointment may be scheduled. The dealer did not know when the parts would arrive and went out of business. Months later, the business was re-established as a neighborhood Ford dealer (901 N main ave, erwin, tn 37650, (423) 743-7148), but they also did not know when the parts would become available. The contact was unable to determine when the vehicle would be repaired. The contact had not experienced a failure. VIN tool confirms parts not available.

- Erwin, TN, USA

problem #218

Oct 232017

Fusion

  • 87,000 miles
Takata recall my car has a potentially defective airbag inflator installed (psan) and could rupture causing injury and or death. There is no replacement part available.

- Louisville, KY, USA

problem #217

Jun 012016

Fusion

  • miles
Takata recall. The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. An unknown dealer was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.

- Kenansville, FL, USA

problem #216

Oct 212017

Fusion

  • miles
Takata recall. Replacement airbags not available at Ford dealerships. Eta unknown. My airbag light just came on.

- Weston, FL, USA

problem #215

Feb 142017

Fusion

  • miles
Air bag warning light keep showing. I tried to contact nearest dealer but they said no part to replace airbag. I wait a year to fix this issue. This is safety concern, do something.

- New Bern, NC, USA

problem #214

Jun 012016

Fusion

  • miles
Takata air bags recall. I have contacted the dealer (tom wood Ford) 3 times over the last 16 months and they offer no date as to when they might be able to replace my air bags.

- Carmel, IN, USA

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