10.0
really awful- Crashes / Fires:
- 25 / 0
- Injuries / Deaths:
- 30 / 1
- Average Mileage:
- 26,104 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Takata recall I live in Texas and drive a 2007 Ford. Both the age of my car and where I live are supposed to put me high on the list for the airbag recall, but I have heard nothing since a recall notification in July 2016. The delay is dangerous. The process needs to be accelerated. I don't feel safe in my own vehicle. "when did this happen" question below is not applicable. I made up a date because it's a required question.
- Fredericksburg, TX, USA
Takata recall I live in Texas and drive a 2007 Ford. Both the age of my car and where I live are supposed to put me high on the list for the airbag recall, but I have heard nothing since a recall notification in July 2016. The delay is dangerous. The process needs to be accelerated. I don't feel safe in my own vehicle. "when did this happen" question below is not applicable. I made up a date because it's a required question.
- Fredericksburg, TX, USA
Takata recall I live in Texas and drive a 2007 Ford. Both the age of my car and where I live are supposed to put me high on the list for the airbag recall, but I have heard nothing since a recall notification in July 2016. The delay is dangerous. The process needs to be accelerated. I don't feel safe in my own vehicle. "when did this happen" question below is not applicable. I made up a date because it's a required question.
- Fredericksburg, TX, USA
Takata recall. The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Hercules, CA, USA
I received a letter from Ford dated July 2016 regarding a safety recal notice 16S26/NHTSA recall 16V-384. I brought my vehicle to my local dealership which is lester glenn Ford 900nj-35 ocean township, NJ 07712 732-201-2167 to have the problem resolved. They told me the part (airbag) was not available and they would call me as soon as it was in stock. I have called many times and I continue to be told that the part is not available. Its been 5 months! I work for a Lexus dealership and all the customers with the same airbag issue have been given rental cars in order to protect their safety and those effected are getting their airbag frontal airbag inflator replaced. Why isnt Ford doing something, I mean its not a broken radio or navigation error, its a safety issue and I feel Ford has done nothing to help me!
- Middletown, NJ, USA
Takata recall. The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bag). However, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. The VIN was not available. Updated 01/10/2017 updated 7/10/18
- Bath, NM, USA
The contact owns a 2007 Ford Fusion. While driving 35 mph, the contact was involved in a crash. The air bags deployed. The contact sustained a shoulder injury and chest pains, which required medical attention. A police report was filed. The vehicle was towed to a local dealer, but was not diagnosed or repaired. The VIN was included in NHTSA campaign number: 16V384000 (air bags). The manufacturer was not notified. The failure mileage was unknown.
- Mount Prospect, IL, USA
Takata recall. The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags), however the part to do the repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was informed of the issue. VIN tool confirms parts not available. Updated 01/05/17 updated 01/12/17.
- Miami Shores, FL, USA
Takata recall - I received my 1st recall notice from Ford dated July 2016. Aug 24, 2016 I called Ford and they said the parts are under production and would be available 4th quarter 2016. I called Ford 10/18/2016 and they told me they are still engineering the replacement air bags. I was given incorrect information in August, and I am very concerned if Ford is doing anything at all about this. I do not drive this car because of the possible danger, I had to buy another car, and it is hard to pay for the new car. Meanwhile I cannot sell the Ford because of the danger. So please be honest with me, what is going on with the takata air bag recall?
- Alameda, CA, USA
Takata recall: My name is [xxx], and I have been waiting well over 4 months since a recall for the passenger frontal airbag inflator recall on my vehicle. My airbag light has been on since June 2016 and I received a letter toward in July 2016 informing me of this safety risk and that when parts are available I will be contacted through the mail for a repair. Here it is now 3 days away from the month of November and no one has reached out to remedy this situation. This is totally unacceptable for a company to avoid the responsibilities and putting individuals at risk! this is the second complaint that I have filed with your company. This complaint now have been also file with federal trade commission as well as the attorney general for the state of fla...NHTSA obi 10908199. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Orlando, FL, USA
Takata recall. The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The contact was unable to determine when the vehicle would be repaired. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact was not experiencing a failure. VIN tool confirms parts not available.
- Philadelphia, PA, USA
Takata recall. The contact owns a 2007 Ford Fusion. The contact stated that the dashboard was fractured near the passenger side air bag. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the remedy was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The VIN was not available. The contact had not experienced a failure. Parts distribution disconnect.
- Vista, CA, USA
Takata recall. The contact owns a 2007 Ford Fusion. The contact received a recall notice for NHTSA campaign number: 16V384000 (air bags). The contact stated that the parts needed for the recall remedy were still not available and the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.
- Vista, CA, USA
Takata recall. The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the recall repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
- La Habra, CA, USA
Takata recall. The contact owns a 2007 Ford Fusion. The contact received the first interim notification for NHTSA campaign number: 16V384000 (air bags), but was unable to determine for several months when the second notice would be sent from the manufacturer. The manufacturer was contacted to determine when the parts would become available to schedule the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 11/29/16 the consumer stated the air bag light illuminated in June 2016 and is still on. Updated 12/06/16.
- Orlando, FL, USA
Takata recall. The contact owns a 2007 Ford Fusion. The contact stated that the air bag warning indicator illuminated. The vehicle was taken to the dealer where it was diagnosed that the air bag sensor was defective and needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The failure mileage was approximately 100,000. VIN tool confirms parts not available.
- Washington, DC, USA
Takata recall. The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 10/18/16
- Johns Town, PA, USA
Takata recall. The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Coppell, TX, USA
Takata recall, why haven't I been notified that parts are available for repairs. I was never given a dealer to contact. The air bag has also caused the cover to partially come apart. It needs to be repaired asap. Thank you, [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Henderson, NV, USA
- Westlake, OH, USA