10.0
really awful- Crashes / Fires:
- 25 / 0
- Injuries / Deaths:
- 30 / 1
- Average Mileage:
- 26,104 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The air bag on the passenger side of the vehicle, above the glovebox has exposed itself and the actual part of the surrounding dashboard has lifted upwards on it's own, it appears to be a safety defect and now my passenger airbag light stays on and I'm scared it will go off at any time due to the exposure of the components.
- Melbourne, FL, USA
The air bag on the passenger side of the vehicle, above the glovebox has exposed itself and the actual part of the surrounding dashboard has lifted upwards on it's own, due to hear in my opinion, it is a safety defect and now my passenger airbag light is on (which means it's shut off on it's own) and I'm scared it will go off at any time due to the exposure of the components.
- Niagara Falls , NY, USA
The contact owns a 2007 Ford Fusion. The contact stated that while driving approximately 45 mph, the contact crashed into a pedestrian that walked in front of the vehicle. The pedestrian suffered from fatal injuries. The contact stated that the air bags also failed to deploy. The vehicle was destroyed. The manufacturer was notified of the issue. The failure mileage was 100,000.the VIN was not available.
- Jeanerette, LA, USA
Large bulging under passager side air bag. Told it is cosmetic, but I cannot imagine that to be true. Afraid thad bag will trigger or will not expel when needed.
- Lafayette, IN, USA
The contact owns a 2007 Ford Fusion. The contact stated that there was a bulge located on the front passenger side of the air bag. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 68,000.
- Evergreen Park, IL, USA
The contact owns a 2007 Ford Fusion. The contact stated that a bulge developed on the front passenger air bag. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 68,000.
- Evergreen Park, IL, USA
The contact owns a 2007 Ford Fusion. The contact stated that the air bag warning light illuminated continuously. The contact also stated that the passenger side air bag partially deployed and was exposed from the dashboard. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 126,000.
- Tucson, AZ, USA
The air bag on the passenger side is starting to open. It's raised about 1 to 2 inches. When I came of work and got in the car I found it like that. The car was not involved in any accidents. Please advise. Does anyone else have this issue?
- Trenton, NJ, USA
My wife was driving down the road and noticed some bulging thru the passenger airbag on the dash. She immediately pulled over and removed my 12 yr and secured him in the back seat with lap/shoulder belt. I contacted Ford today and they advised me that the dash would have to be replaced at my expense at a cost of $1000/1200 dollars. I think this should be a safety issue and Ford replace it. I can not imagine that airbag doing a faulty firing with no accident involved and striking my child. Thank you.
- Paris, TX, USA
Dashboard vinyl and padding is bulging away from the passenger airbag panel. This seems to be a safety issue as the airbag may not deploy properly in an accident, or may deploy at any time without an accident and injure the passenger. Sometimes airbag light goes on. Although the dashboard looks unsightly, this is not a cosmetic issue, it is a safety issue!!
- Plymouth, MI, USA
The contact owns a 2007 Ford Fusion. The contact stated that the passenger side air bag housing was fractured. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 75,000.
- Orlando, FL, USA
The air bag warning light is on. When diagnosed at the dealer, the seat weight sensor under the passenger seat has stopped working and needs to be replaced.
- Chesterfield, MI, USA
The contact owns a 2007 Ford Fusion. While driving 40 mph, the air bag warning indicator illuminated. The failure occurred numerous times. An independent mechanic replaced a sensor, but the failure recurred. The manufacturer was notified. The failure mileage was 48,900. Updated 10/02/14 updated 3/3/15
- Bakersfield, CA, USA
Dash is lifting beneath the passenger side airbag. I'm afraid the air bag either may deploy unexpectedly or not at all.
- Manchester, CT, USA
Passenger side air bag cover is raised about a quarter inch around the edge airbag has not deployed but I am very concern.
- Ellicott City, MD, USA
The dashboard on top of where the air bag is bowing up causing a space where there shouldn't be. I'm scared that the airbag will deploy on it's own with no reason.
- Virginia Beach, VA, USA
The air bag on the passenger side has been bulging for over a year now. When I first noticed it, I checked to see if it could be fixed. I was told that I would have to pay out of pocket expenses to fix it and it would probably cost me well $1000 bucks. Some have been quoted over $2000. My car is paid for and I am no longer covered under warranty. Even with a warranty I was informed that it would most likely not be covered under a warranty. To me, this issue a safety hazard. I am forced to leave the passenger side air bag off because I am afraid if I hit a bad bump in the road, it might explode and cause me to have an accident or even injure my passenger. Having to leave it off, if I have an accident it may not deploy if I am involved in an accident. I researched and there are numerous complaints regarding the bulging air bag on different models of the Ford Fusion, I do not feel it is fair that I/we should have to pay out of pocket to fix this problem because it is a safety hazard and not a cosmetic problem caused by the consumer. Is Ford going to wait until something terrible happens and face a lawsuit because they do not want to recall these vehicles and fix the problem? I do not have a couple $1000 dollars to get this fixed. My ac has been broken since last year. I don't even have the money to fix the ac. Please, if there is anything that can be done to get this. This really needs to be on the recall list.
- Bessemer, AL, USA
The air bag on the passenger side is bulging causing the dashboard cover to separate from the dash.
- Columbsu, OH, USA
Dashboard on the passenger side of the car has become unglued and is now sticking up above the airbag panel. It appears that this could be safety issue if the airbag were to deploy.
- Royal Oak, MI, USA
- Ottumwa, IA, USA