10.0

really awful
Crashes / Fires:
25 / 0
Injuries / Deaths:
30 / 1
Average Mileage:
26,104 miles

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« Read the previous 20 complaints

problem #553

Mar 012017

Fusion

  • 70,000 miles
Takata recall I was first notified of the airbag recall in March of 2017. I find it hard to believe that parts are still not available. When will the airbag issue be addressed by Ford? once this and the likely ABS recall are addressed, if ever, I would like to sell my vehicle, but cannot do so in the mean time because I do not want someone to get injured or killed.

- Portland, OR, USA

problem #552

Jul 282017

Fusion

  • 80,000 miles
Since purchasing the vehicle from gresham Ford on 12/10/16, there have been three separate occasions when the vehicle lost control while braking and did not stop when expected. I was very fortunate to avoid collisions on all three occasions. The first incident occurred on 7/28/17. The roads were dry. I was driving on the interstate at highway speed when I saw stopped traffic ahead and had to stop quickly. I had plenty of time to slow down and stop, however, when I applied the brakes, the tires squealed, vehicle skidded and actually left tire marks on the road and I was very close to not being able to stop in time. I took the Ford in to gresham Ford to get the brakes checked the next day and was told by a service tech. That the brakes were fine, but that I might want to get the ABS checked out. The next incident occurred on January 11, 2018, when I was driving on the interstate, traveling at 60 mph in the rain. I tapped the brakes lightly as I entered into some water that had pooled (not deeply) on the roads. My car completely lost control and started hydroplaning. I could not pull out of the hydroplane for 20-30 seconds. My car was pulling towards the exterior guardrail for some time and then suddenly it was as if someone grabbed my steering wheel and pulled it as hard as they could to the left. I started traveling diagonally across lanes of traffic, but was able to recover because the vehicle stopped hydroplaning at that point. The third incident occurred on October 26, 2018. I was going about 40-45. It was raining, but not enough to hydroplane. The stoplight turned yellow and I knew I didn't have time to make it through before it turned red. I had to stop quickly, but when I did, instead of stopping, my vehicle began skidding (not hydroplaning) and sliding forward. The car was difficult to control and was pulling me toward the left lane.

- Portland, OR, USA

problem #551

Feb 012013

Fusion

  • 30,000 miles
Takata recall. I have called my local dealership when first hearing of the recall. After several attempts to get this taken care of they do not have the part. I was told they would connect with me when they got it. It has been well over a year, no part, no call.

- Rochester Hills, MI, USA

problem #550

Nov 162018

Fusion

  • miles
Takata recall. I received a letter stating that my airbags were available and to contact my dealer. Unfortunately, I am a military members and am stationed overseas. I called Ford direct in the states and the dealer I bought my car from as well. Ford direct to led me to call Ford direct in spain and they could not help me with my car. Ford direct spain said the campaign is not going on in europe and they would contact me if it started. I also called a Ford rep in germany that the local dealer to me to call and they said they could not get me the part. The fix is to not sit anyone in the front seat of the car. All I want is to work with a dealer in the states to ship (by boat if need be) the part to th dealer here. They said they would be happy to fix it once it was here. Ford does not seem to care to do anything to help me with making my car safe to drive other than giving me a phone number of the company here. Is there any way to help support military members affected by the recall who are stationed overseas or am I to deal with this issue for 3 to 4 more years till I get to the states?

- Fpo, AE, USA

problem #549

Nov 172018

Fusion

  • miles
They had suppose to replaced my air bag about one year ago. But Ford still yet made the parts to replace it. An where the air bag sit it startin to puff up. So I don't know if it's gonna deploy or not

- Ruby, SC, USA

problem #548

Jun 012016

Fusion

  • miles
Takata recall. The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The contact called doan Ford Inc at 740-782-1965 (located at 66870 belmont morristown rd, belmont, oh 43718) and was informed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.

- Harrisville, OH, USA

problem #547

Nov 142018

Fusion

  • miles
Takata recall. The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The dealer (larry H miller Ford Lincoln draper, 11442 lone peak pkwy, draper, ut 84020, 801-590-0561) was contacted and confirmed that parts were not available for the recall remedy. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.

- Murray, UT, USA

problem #546

Jun 012016

Fusion

  • miles
Takata recall. The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Lindsay Ford (11250 veirs mill road, wheaton, Maryland 20902, (888) 457-7005) was contacted and stated that the parts were unavailable. The manufacturer was made aware of the issue and stated that the parts were available in September of 2018. The contact had not experienced a failure. Parts distribution disconnect.

- Brookeville, MD, USA

problem #545

Mar 122016

Fusion

  • 136,000 miles
Top raight side in pasenger side is damage.from last 2 years. And part if the driver side is demage.

- Costa Mesa, CA, USA

problem #544

Sep 032018

Fusion

  • miles
Takata airbag.....dealer not responding to getting airbag replaced. We live in mesquite, nv.

- Mesquite, NV, USA

problem #543

Jan 012016

Fusion

  • miles
Takata recall I have been getting promising letters thhat the airbag will be replaced by this and that date.it is dangerous and inconvient. Find the part.

- Sunrise, FL, USA

problem #542

Jun 132018

Fusion

  • 115,000 miles
Safety recall notice was received on June 2018 and there has been no follow up in regards to the recall safety notice being reconciled. I have not been notified when the parts will become available for the airbag recall repair. I have not been contacted in regards to schedule my repair. I am concerned for the safety of my passengers if this is not resolved in a timely manner.

- San Diego, CA, USA

problem #541

Nov 072015

Fusion

  • miles
"takata recall" why has this taken over 3 years to get replacements for my Ford car? the airbags for my Honda vehicles were replaced within 6 months.

- Troy, OH, USA

problem #540

Jul 202016

Fusion

  • 100,000 miles
The contact owns a 2007 Ford Fusion. The contact stated that the dashboard was cracked and the air bags were visible. The contact was concerned that the air bags might deploy. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called rivertown Ford at (706) 653-7420 (located at 1680 whittlesey rd, columbus, ga 31904) and was informed that the part was not available. The vehicle was not taken to a dealer. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 100,000. Parts distribution disconnect.

- Smiths Station, AL, USA

problem #539

Jun 152016

Fusion

  • miles
Takata recall. The contact owns a 2007 Ford Fusion. Over the course of two years, the contact received four recall notices for NHTSA campaign number: 16V384000 (air bags). The contact called ron lewis Ford beaver falls (201 7th ave, beaver falls, pa 15010, (724) 843-1000) several times to arrange an appointment, but the part was not available. The dealer made no mention of a loaner vehicle option. The manufacturer was contacted. The contact had not experienced a failure. Parts distribution disconnect.

- Beaver, PA, USA

problem #538

Sep 162016

Fusion

  • miles
Takata recall

- Apollo Beach, FL, USA

problem #537

Nov 062018

Fusion

  • miles
Takata recall. The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts were not available. The dealer (adamson Ford, 1922 2nd ave S, birmingham, al 35233, 844-352-6600) was contacted and confirmed that parts were not available for the recall remedy. The manufacturer was not notified. The contact had not experienced a failure.

- Birmingham, AL, USA

problem #536

Jun 012016

Fusion

  • miles
Takata recall. The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Garnet Ford (1610 wilmington pike, West chester, Pennsylvania 19382, (610) 358-5600) was made aware of the recall in June of 2016 and stated that the part was not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Garnet Valley, PA, USA

problem #535

May 122018

Fusion

  • miles
Takata inflators

- Bonita Springs, FL, USA

problem #534

Nov 042018

Fusion

  • miles
Takata recall. I was notified at least six months ago that my vehicle was affected by this recall and that due to a parts shortage it could not be remedied right away. I have not heard anything since.

- Windham, NH, USA

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