10.0
really awful- Crashes / Fires:
- 25 / 0
- Injuries / Deaths:
- 30 / 1
- Average Mileage:
- 26,104 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Tamara recall airbags in 2016 I got a letter that stated there was a recall on the car to have the airbags replaced so I called the dealership to have the airbags checked I was told they did not have the replacement parts and I would get a letter from Ford when the dealership would have the part or a call from the dealership in 2017 I got another letter another letter for the airbags once again I was told the same thing then this year I got a letter stating not to let a passenger ride in the front seat and I was offered a rental that Ford would pay up to $30 a day for rental car while I waited for parts to come in it also stated that someone from Ford would contact me when parts would be available here it is the end of the year and still nothing has been done right now my car sets idle due to a blown engine
- Citrus Heights, CA, USA
Takata recall- have been receiving notices for over 3 1/2 years that my airbags have been recalled on my Ford Fusion. Still nothing...call the local Ford dealership and they tell me they are waiting on parts. Going on 4 years...and waiting on parts"?" bs.
- Aspen, CO, USA
Takata airbag recall, I had to take my car in for over a month to have it serviced for this recall. The airbag cover in my car is now lifted and has a hump in it. I also had to wait for a very long time to get a safe vehicle to drive.
- Holland, OH, USA
Takata recall. The contact owns a 2007 Ford Fusion. The contact stated that NHTSA campaign number: 17V024000 (air bags) exceeded a reasonable amount of time for repair. The contact received the recall notice in March of 2018. The dealer (healey Ford, Lincoln, 2528 NY-17M, goshan, NY 10924) stated that the parts were unavailable for the repair. The manufacturer was also contacted and confirmed that the parts were unavailable. The contact had not experienced a failure. VIN tool confirms parts not available. Consumer stated air bag recall was not repaired.
- Campbell Hall, NY, USA
Takata recall. The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA campaign number: 17V024000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called the local dealer mountain home auto ranch (2800 american legion blvd, mountain home, id 83647 (208) 580-1000) where it was informed that the remedy parts were not available. Additionally, there were no loaner vehicles available. The manufacturer was not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.
- Mountain Home, ID, USA
Takata recall. The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts were not available. The dealer dihel's Ford sales (11782 national pike, grantsville, md 21536. 301-895-5135) was contacted and confirmed that parts were not available for the recall remedy. The contact had not experienced a failure. The manufacturer was not notified of the issue. Parts distribution disconnect.
- Salisbury, PA, USA
Air bag recall for over 2 years. Air bag has not been fixed and I have not been contacted about date or place for repair.
- Keller, TX, USA
Takata recall 2 years now - nothing from Ford - they suck.
- Kannapolis, NC, USA
Takata recall. The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA campaign number: 17V024000 (air bags). The contact called the morris Ford, Inc dealer ( 800-252-0104, 872 saratoga rd, ballston lake, NY 12019) and it was confirmed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
- Glenville`Nyy, NY, USA
Takata recall I have been waiting for almost a year for this to be fixed in my daughters car. Where are the parts??
- Lancaster, PA, USA
The Ford dealership has been saying that they do not have the part since 2016
- Jacksonville, FL, USA
Takata recall
- Cherokee, AL, USA
My air bag is not "reading" correctly. The air bag alarm light kicks on and off continuously. Does not feel safe with my passengers. My vehicle is sound.
- Overland Park, KS, USA
Takata recall- I have been instructed to not allow anyone to sit in the front passenger seat of my car. I have been denied the use of 1/4 of my vehicle. This recall began 2 years ago. Newer cars are being repaired but not mine. I inquired about the free rental car. I was told they were booked up for months. When I asked about insurance they informed me they would use my insurance. I only have liability. It will not cover a rental car. They are out of touch with the facts. The date below is an approximate date of the original recall notice.
- Antioch, TN, USA
Takata recall. The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The contact called winner Ford at 856-428-4000 (located at 250 haddonfield-berlin rd, cherry hill, NJ 08034) and was informed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.
- Haddonfield, NJ, USA
The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Town & Country Ford (5401 East independence blvd, charlotte, North Carolina, (704) 557-0596) was made aware of the recall in June of 2016 and confirmed that the part was unavailable. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Charlottle, NC, USA
"takata recall": this recall has been in effect for years and the dealership still does not have the passenger frontal airbag inflator replacement part, nor can they provide me with an estimated date they expect to receive the parts and repair my vehicle. The only option they offered was to add me to a waiting list, which I've been on since I was notified of the recall years ago. In addition, the dashboard is warped due to high heat around the passenger side airbag. Thru research, I discovered that the ammonium nitrate used in takata airbags can become unstable over time, especially after exposure to temperature fluctuations and periods of constant high humidity. I live in nc, which is zone B one of the three priority zones. The dealer has offered no remedy and I was told that they no longer have any loaner cars available. This the only vehicle I have for transportation so I have no choice but to drive it. A remedy to this problem should be provided immediately before more people die or are seriously injured.
- Raleigh, NC, USA
Takata recall. The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA campaign number: 17V024000 (air bags). The dealer (premier Ford, located at 1072 E 49th, brooklyn, NY 11234) stated that the part was not available. The manufacturer was contacted regarding part availability. The contact had not experienced a failure. VIN tool confirms parts not available.
- Brooklyn, NY, USA
I have received several letters from Ford regarding the airbag recall. Whenever I ask my dealership about replacing the airbags I am told that they are not available. I called Ford Motor Company and got the same response. What do I do?
- Minden, LA, USA
- Long Beach, CA, USA