10.0

really awful
Crashes / Fires:
25 / 0
Injuries / Deaths:
30 / 1
Average Mileage:
26,104 miles

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« Read the previous 20 complaints

problem #513

Jan 012015

Fusion

  • miles
2007 Ford Fusion. Consumer writes in regard to safety airbag recall no. 16S26/ NHTSA recall 16V-384. The consumer stated the manufacturer exceeded a reasonable amount of time completing the recall repair.

- Garnet Valley, PA, USA

problem #512

Jun 012016

Fusion

  • miles
In 2016, I received a letter stating that my vehicle is affected by the takata airbag recall and that I shouldn't have anyone sit in my passenger seat. I was told that I would be contacted when parts were available and the airbag would be replaced free of charge. Since that time, I have never been contacted to have the airbag replaced. This year, I received a letter dated June 2018 basically telling me the same thing...that when the parts were available, the airbag would be replaced and that should happen during the second or third quarter of 2018. So far, I still have not received any word about replacing this airbag and it has now been two full years. I have not been able to travel with anyone in the front seat which has been a major inconvenience for my family. I have called Ford several times and left messages but no one ever calls me back.

- Pico Rivera, CA, USA

problem #511

Oct 112018

Fusion

  • 230,000 miles
In Oct 2018 Ford replaced recalled airbags bit after I got my car back I have a error light on dash that gives a code B2290 which is still stating that airbags are faulty.

- Ogden, UT, USA

problem #510

Oct 102018

Fusion

  • 82,250 miles
Takata recall. The contact owns a 2007 Ford Fusion. While the vehicle was stationary and while driving various speeds, the air bag indicator illuminated without warning. The contact stated that the failure was intermittent. A dealer and the manufacturer were not made aware of the failure. The contact referenced NHTSA campaign number: 17V024000 (air bags) as a potential cause of the failure. The failure mileage was 82,250. VIN tool confirms parts not available.

- Washington, DC, USA

problem #509

Oct 052018

Fusion 4-cyl

  • miles
The contact owns a 2007 Ford Fusion. The contact received a notification for an unknown NHTSA campaign recall regarding the air bags; however, the part was unavailable. An unknown dealer was contacted and confirmed that the part was not available for the recall remedy. The manufacturer was not notified. The contact had not experienced a failure. The VIN was not available. VIN is invalid updated 11/29/18

- Athens, GA, USA

problem #508

Jun 012016

Fusion

  • miles
Takata recall. The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The contact called covington Ford at 770-786-3432 (located at 9101 martin luther king jr ave, covington, ga 30014) and was informed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact stated that the dealer did not provide a loaner vehicle. The contact had not experienced a failure. Parts distribution disconnect.

- Covington, GA, USA

problem #507

Oct 022017

Fusion

  • miles
Takata recall. The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA campaign number: 17V024000 (air bags) and stated that the part was not available within a reasonable time frame. The dealer (towne Ford, 3535 southwestern blvd, orchard park, NY 14127, (716) 662-6500) was unable to determine when the manufacturer would provide the part. A loaner vehicle was offered by the dealer. The manufacturer was notified. The contact had not experienced a failure. VIN tool confirms parts not available.

- Cheektowaga, NY, USA

problem #506

Jun 012009

Fusion

  • 0 miles
Inside door handles are made of plastic. And therefore they break. I have had three replaced at $250 per replacement. When a car cost 30,000 dollars, and it is made of plastic on the parts that are used most often, and a paint that is pealing. The clear coat is flaking off and make a care look unkept. Not sure I will ever buy another Ford product. My husband has a 150 truck 2008 and I tit is holding up fine.

- Fairhope, AL, USA

problem #505

May 092018

Fusion

  • miles
The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called crossroads Ford Lincoln of southern pines at (910) 692-8765 (located at 1590 us-1, southern pines, nc 28387) and was informed that the part was not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Vass, NC, USA

problem #504

Jun 012016

Fusion 4-cyl

  • Automatic transmission
  • miles
Takata recall. The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags), which indicated that the part was not available. The dealer was not contacted. The manufacturer was notified. The contact had not experienced a failure. Parts distribution disconnect.

- Columbus, OH, USA

problem #503

Oct 012017

Fusion

  • miles
Received a recall notice on this over a year ago and still no parts

- Lancaster, PA, USA

problem #502

Jan 102017

Fusion

  • miles
Takata recall. The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA campaign number: 17V024000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (crown Ford Inc, 420 merrick rd, lynbrook, NY 11563, (516)-599-0600) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and confirmed that parts were not available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Valley Stream, NY, USA

problem #501

Sep 282018

Fusion

  • miles
2007 Ford Fusion. Consumer writes in regards to Ford motor's airbag recall. * as the consumer stated the manufacturer exceeded a reasonable amount time completing the recall repair.

- Haddonfield, NJ, USA

problem #500

Apr 272014

Fusion

  • miles
Takata recall passenger airbag light is on and I have been told it is part of recall but parts not available.

- Duncanville, TX, USA

problem #499

Mar 302016

Fusion

  • miles
I have been calling the surrounding dealerships to help my get my car in for the recall for over a year and a half and now that I have to pay for my renewal fees with the dmv, I have to get the car smogged and it will not pass due to the airbag indicator light not turning off. I was told that the part is not in yet and yet here we are late September 2018.

- Bakersfield, CA, USA

problem #498

Feb 012017

Fusion

  • miles
Was informed a year ago that the airbag on the passenger needed replacing and went ti the Ford Motor Co. On atlanta hwy. In athens ga. And was told of how long it would be to get it replaced because of manafacturing. When traveling we don't sit in the passenger side. To this date no contact has been made; over a year. No information was given or collected from me to take care of this issue. I want this problem fixed. This car was bought new (cash paid). Thank you in advance.

- Decatur, GA, USA

problem #497

Aug 012018

Fusion 4-cyl

  • miles
2007 Ford Fusion. Consumer writes in regards to airbag safety recall. Consumer states that repair has not been made due to parts being unavailable

- South Colton, NY, USA

problem #496

Sep 132017

Fusion

  • Automatic transmission
  • miles
The contact owns a 2007 Ford Fusion. The contact received notification from the New York mva/dmv regarding NHTSA campaign number: 17V024000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called brown's Ford of amsterdam Inc at (877) 801-2978 (located at 4419 NY-30, amsterdam, NY 12010) and was informed that the part was not available. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available. Consumer stated air bag still is not replaced. Updated 12/18/18

- Amsterdam, NY, USA

problem #495

Jun 262016

Fusion

  • miles
The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. West herr Ford of rochester (4545 w ridge rd, rochester, NY 14626, (585) 352-1200) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Spencerport, NY, USA

problem #494

Jul 012018

Fusion

  • miles
Takata recall. The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Healey Ford Lincoln (2528 NY-17M, goshen, NY 10924, (877) 706-3640) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.

- Middletown, NY, USA

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