10.0

really awful
Crashes / Fires:
25 / 0
Injuries / Deaths:
30 / 1
Average Mileage:
26,104 miles

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« Read the previous 20 complaints

problem #493

Jun 012016

Fusion

  • miles
Takata recall. The contact owns a 2007 Ford Fusion. The contact stated that the part was not available within a reasonable time frame for NHTSA campaign number: 16V384000 (air bags). The dealer (blaise alexander Ford, Inc., 2265 old turnpike rd, lewisburg, pa 17837, (570) 524-7267) and two additional unknown dealers were contacted and unable to provide a loaner vehicle. The manufacturer was contacted and provided two case numbers. The manufacturer also confirmed parts were unavailable. The contact had not experienced a failure. Parts distribution disconnect.

- Clinton, MA, USA

problem #492

Jul 012016

Fusion

  • miles
Takata recall. The contact owns a 2007 Ford Fusion. The contact stated that NHTSA campaign number: 16V384000 (air bags) exceeded a reasonable amount of time for repair. The contact received the recall notification in 2016. The vehicle was taken to hemborg Ford (1900 hammer ave, norco, ca 92860) where they stated that they replaced the air bags. While the contact was leaving the dealer, the air bag indicator illuminated. The manufacturer was contacted and stated that the vehicle still had an open unknown recall regarding the passenger frontal air bag. The vehicle was not repaired. The failure mileage was unknown. Parts distribution disconnect.

- Ontario, CA, USA

problem #491

Jun 012016

Fusion

  • miles
Takata recall. The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (davidson Ford, 18621 us-11, watertown, NY 13601, 315-873-3388) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and stated that the parts would not be available until mid September of 2018. The contact had not experienced a failure. Parts distribution disconnect.

- Theresa, NY, USA

problem #490

May 012018

Fusion

  • miles
Takata recall. I received a "do not drive" letter from Ford and the nys dmv. I contacted 7 Ford dealerships in upstate NY and MA, including Ford rhinebeck, rc lacy Ford (catskill, NY), crossroads Ford (ravena, NY), fuccillo Ford (East greenbush and latham), marchese Ford (new lebanon, NY), among others. I was advised by all that the replacement part is not available until the end of September or October, and none could provide a rental car.

- Greenville, NY, USA

problem #489

Jun 012016

Fusion

  • miles
Takata recall. The contact owns a 2007 Ford Fusion. The contact stated that the air bag warning indicator illuminated, which was a safety concern. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer (romano Ford, 5431 N burdick St, fayetteville, NY 13066, (315) 637-4491) and was informed that the parts were not available. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was unknown. Parts distribution disconnect.

- Syracuse, NY, USA

problem #488

Jun 012017

Fusion 4-cyl

  • miles
Takata recall. The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA campaign number: 17V024000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Basil Ford (1540 walden ave, buffalo, NY) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available. *

- Niagra Falls, NY, USA

problem #487

Jan 302017

Fusion

  • miles
Takata recall. The contact owns a 2007 Ford Fusion. The contact received a recall notification for NHTSA campaign number: 17V024000 (air bags) and stated that the manufacturer exceeded a reasonable amount of time to repair the vehicle. The dealer (high peaks Ford, 1190 NY-86, ray brook, NY 12977) confirmed that parts were not available to perform the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Saranac, NY, USA

problem #486

Aug 242018

Fusion

  • miles
Takata recall. The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the recall repair were unavailable. The dealer (feduke Ford Lincoln, 2200 vestal pkwy E, vestal, NY 13850, 607-754-5533) was contacted and confirmed that parts were not available for the recall repair. The manufacturer was notified and informed the contact to wait for a letter from Ford and then contact the dealer. The contact had not experienced a failure. Parts distribution disconnect.

- Binghamton, NY, USA

problem #485

Jun 012016

Fusion

  • miles
Takata recall. The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The contact called ramp motors at 631-473-1550 (located at 4869 nesconset hwy, port jefferson station, NY 11776) and was informed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.

- Port Jefferson, NY, USA

problem #484

Aug 242018

Fusion

  • miles
Takata recall. The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA campaign number: 17V024000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. West-herr Ford (5025 camp rd, hamburg, NY 14075, (716) 649-5640) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was called, but the contact was unable to speak with anyone. The contact had not experienced a failure. VIN tool confirms parts not available.

- Lake Veiw, NY, USA

problem #483

Aug 062018

Fusion

  • miles
Takata recall. The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (Ford town of albany, 2926 N slappey blvd, albany, ga 31701, (229) 883-3100) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Albany, GA, USA

problem #482

Jul 092018

Fusion

  • miles
Takata recall. The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (world Ford pensacola, 6397 pensacola blvd, pensacola, fl 32505, (850) 476-9050) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.

- Pensacola, FL, USA

problem #481

Jul 312018

Fusion 6-cyl

  • miles
Takata recall. The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the recall repair were not available. The dealer (suntrup Ford westport, 2020 kratky road, saint louis, mo 63114, 888-429-4309) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was notified of the issue and informed the contact to call the dealer. The contact had not experienced a failure. Parts distribution disconnect. *

- Saint Louis, MO, USA

problem #480

Apr 172017

Fusion

  • miles
Takata recall have been waiting 2 years now for the part and now I have an airbag light on, on my dash.

- Dothan, AL, USA

problem #479

Jul 192018

Fusion

  • miles
Takata recall please see uploaded attachments

- Bristow, VA, USA

problem #478

Jun 122018

Fusion

  • 85,000 miles
Takata recall: Toyota dealer says low tradein due to outstanding airbag recalls. Trying to sell but buyers apprehensive. We have notices dated july2016, Dec 2017, June 2018. Do some thing.

- Mcmurray, PA, USA

problem #477

Jun 272018

Fusion

  • 103,000 miles
Takata airbag recall and steering bolt recall my car has been under recall since 2016, and I was just offered a rental vehicle from a Ford on June 27th, 2018 - 'until further notice - renewing every 30 days' at only $30 per day, which is half the cost of a daily rental. Ford stated my car was unsafe to drive, and yet I have to pay out of my pocket to have a safe vehicle until they figure out parts? I cannot even trade my unsafe car in due to the outstanding repair severely decreasing the value of my car. My car only has 103,000 miles on it and I have already spent significant amounts of money on other repairs. This car has been a total nightmare! just recently I had to replace the entire front axle due to the cv boot rupturing & major rusting. My car has had several steering column issues, including loss of power steering on three occasions, resulting in repairs. Recently I read that cars manufactured in Mexico have a bolt in the steering column that can come loose - resulting the detaching of the steering wheel. I have not yet received a letter pertaining to this issue - however my vehicle falls in the category described on their website.

- Wauwatosa, WI, USA

problem #476

Jun 252018

Fusion

  • miles
Takata recall. The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA campaign number: 17V024000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (crest Ford, Inc, 22675 gibraltar rd, flat rock, mi 48134, (734) 782-2400) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Westland, MI, USA

problem #475

Jun 222018

Fusion

  • 98,000 miles
Takata inflators Ford is only reimbursing the rental car cost but not taxes. When I contacted Ford they could not give a reason why this is their policy.

- Chicago, IL, USA

problem #474

May 142018

Fusion

  • miles
The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Dave sinclair Ford (7466 S. lindbergh blvd, St louis, mo 63125) was contacted and confirmed that the parts were not available. The dealer could not confirm when the parts would arrive. The manufacturer was not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.

- Stlouis, MO, USA

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