10.0

really awful
Crashes / Fires:
27 / 0
Injuries / Deaths:
4 / 0
Average Mileage:
103,015 miles

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« Read the previous 20 complaints

problem #212

Jul 242017

Fusion

  • 79,900 miles
Problems with the ABS hcu. ABS activated after hitting large bump in the road and then brake pedal has been soft ever since. It has done this twice in the past however it has corrected itself rather quickly. This time it has not corrected itself after 3 days.

- Bay City, MI, USA

problem #211

May 182017

Fusion

  • 130,000 miles
In may, my car lost nearly all brake pressure after I had to make an abrupt stop to avoid a collision. I was traveling straight on a paved road when I engaged in the abrupt stop at an approximate speed of 45 mph. This issue had occurred in the past as well, but within the next 1-2 times I drove my car the brake pressure would return. This time it did not. When I took my car to a local brake mechanic shop, . I was initially told that I needed a new master cylinder. When I took the car in to have the master cylinder replaced the mechanic told me that upon further review he was able to tell that the master cylinder in the brakes is not the issue, and he's restored brake pressure to the system; however, once the ABS system was engaged the "soft" brakes returned. The mechanic further noted that his belief is that the ABS module has failed.

- Henderson, NV, USA

problem #210

Jul 122017

Fusion

  • 78,879 miles
I was driving down the highway at 70pmh, tried to slow entering a curve onto another highway, 271S to 71S, in Ohio and had to hit my brakes hard because traffic jammed suddenly. I didn't have brakes at all, my ABS never kicked in. I went off the side of the highway and even then couldn't stop with my foot all the way down.I nearly hit the person in front of me going about 50+. I took it directly to my mechanic who replaced my master cylinder again (2X in 5 months) and after he was done the pedal no longer brakes properly. When attempting to stop the pedal is nearly to the floor. It is akin to not having pedals at all. I have to stand on it to stop and even then its the panic feeling of being unable to stop. This is an issue that could kill and I've read many other stories of people with similar issues with braking. Ford said that happens sometimes when my mechanic called and gave no further reasoning to it. I don't feel safe driving a car I've had a year that's not even a decade old.

- Seville, OH, USA

problem #209

Jul 112017

Fusion

  • 111,000 miles
ABS engages when braking going over gravel, or other small bumps in the road and does not return to normal. Brake pedal goes to floor, resulting in almost complete loss of brakes. Brakes do not return to normal until the car is restarted. This has happened consistently whenever the ABS engages.

- Marienville, PA, USA

problem #208

Jul 082017

Fusion

  • 110,000 miles
Brakes go to the floor after ABS engagement. Issue is intermittent and mechanics are unable to diagnose it. Vehicle is coming to a stop happens randomly under extreme and regular braking.

- Cedar Park, TX, USA

problem #207

Jul 072017

Fusion

  • miles
While driving on a pot hold or cracked street the brakes seem to shake and either become loose or go to the floor as the car is in motion it's difficult to stop. Also starting to notice that the brakes ehen pushed all the way are not allowing the car to come to a complete stop without hitting any rough streets. I have had the vehicle from Jan 2015 till now July 2017 and this issue has happened to me multiple times approximately 8 to 10 times. Most recent brake issue was today 7/7/17 driving 10mph and my mileage is at 127,000 miles

- Albuquerque, NM, USA

problem #206

Jul 072017

Fusion

  • 99,500 miles
ABS control valve sticks when brake is used hard. After that, loses brake pedal. Apparently this is a common issue for years 07-09.

- Grovetown, GA, USA

problem #205

Mar 142017

Fusion

  • 90,000 miles
Brake pedal excessive travel and on a few occasions went to the floor when hard braking on highway nearly causing an accident.

- Milford, MI, USA

problem #204

Jun 042017

Fusion

  • 75,000 miles
The contact owns a 2008 Ford Fusion. While driving and making a turn, the brake pedal was depressed but failed to operate as intended. In addition, the contact stated that the brake pedal was spongy traveled to the floorboard before bringing the vehicle to a complete stop. The contact coasted to the side of the road, waited for a while, and resumed driving slowly. There were no warning lights illuminated. The vehicle was taken to an independent mechanic (carlo auto repair shop) where it was diagnosed that the ABS hydraulic control unit failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 75,000.

- Cabot, AR, USA

problem #203

Mar 012017

Fusion

  • 180,000 miles
Brake pedal collapsing before brakes engage. Replaced vacuum booster and master cylinder in attempt to repair. Slightly improved but condition still exist, diminishing brake effectiveness. I relied on reputable shop for these repairs and spent $700 for only partial improvement. Google search indicates a failure in the ABS valving. Unknown if ABS works in this condition. ABS was severely engaged within weeks before failure. See the following from google of: "2008 Ford Fusion soft brake pedal. This video describes all circumstances perfectly, other than on this car, the brake pedal is constantly diminished at any speed whenever driven. Never as good as it was up to this past winter, please watch: Ford Fusion: Low/soft brake pedal at times - youtube video for 2008 Ford Fusion soft brake pedal▶ 6:41 https://www.youtube.com/watch?V=0R46_unyyk8 note: Both myself and my brother [xxx] are on the title and I handle all matters to maintain the car. It is registered at his address: [xxx] as his only vehicle. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'

- Atlanta, GA, USA

problem #202

Sep 152013

Fusion

  • 28,000 miles
Put in brand new master cylinder Sept 2013 with only 28,119 miles on it. Dashboard separated from the passenger side airbag. Sept. 2013. 28, 119 miles driver side door handle replaced Sept. 2016. 47,147 miles defroster panel on drivers side of dashboard separated September 2016.

- St.Paul, MN, USA

problem #201

Feb 032017

Fusion

  • 110,000 miles
The ABS system engaged while travelling down the road and hit a pot hole. Ever since this situation I have had very soft brakes. You almost have to push the brake pedal to the floor in order to get the brakes to fully engage and stop the vehicle. Brakes have been serviced and we have come to the conclusion the ABS module is the component that needs replaced. The valves are stuck open and fluid is bypassing which is causing the issue.

- Independence, IA, USA

problem #200

Dec 202016

Fusion

  • 120,000 miles
The contact owns a 2008 Ford Fusion. While driving approximately 45 mph, the driver slammed on the brakes to avoid rear ending the preceding vehicle. The contact stated that the brakes failed to stop the vehicle promptly and the ABS warning indicator illuminated. On another occasion, while driving approximately 20 mph, the brakes failed to stop while the vehicle was at a stop sign. The vehicle crashed into a trailer. There were no injuries and a police report was not filed. The vehicle was damaged, but not towed. The vehicle was not taken to the dealer to be diagnosed. The failure was not repaired. The manufacturer was not made aware of the failures. The contact did not receive notification of NHTSA campaign number: 16V384000 (air bags). The failure mileage was approximately 120,000. VIN tool confirms parts not available.

- Lehigh Acres, FL, USA

problem #199

Oct 032016

Fusion

  • 150,000 miles
I was driving on a road and went over a pothole. After doing that, the brakes went soft and I had to push the brakes all the way to the floor to get the car to stop and, even then, I felt that the car barely stopped. The car was not braking properly and the stopping distance needed to stop varied each time I pushed the brake after the incident. This is not the first time this has happened. This has occurred with my brakes three times in the past two years and in each instance, I've almost been in accidents because of the varying stopping distance needed. It always seems to happen when I've encountered rough road conditions or had to slam on my brakes. It is extremely dangerous and makes me feel unsafe driving my vehicle. I've had to take the car to be serviced several times and have spent over $1,000 trying to find a solution.

- Atlanta, GA, USA

problem #198

Jun 112016

Fusion

  • 148,000 miles
I have experienced dangerous braking issues immediately following engagement of the ABS system. It first happened on wet roads not too long after changing brakes (rotors/pads). A firm braking was being done, but it wasn't enough to kick in ABS until going over a painted rr crossing sign on the road. The paint was slippery and caused the ABS to fire and immediately it felt like the brakes went out entirely. Pushing almost to the floor would stop the car and at that point they brakes felt strong. The problem went away after about 30 minutes. It happened again a second time when making a left turn. I was going a bit to fast into the turn and the road was rough. Same symptoms. It's happened probably 4 or 5 times in total. Once it happened making a right turn into a business. I went over a bump in the road that you normally pay no attention to (raised area where a pipe or something was dug up and replaced, then paved over). The immediate loss of pedal firmness and braking power caused me to overshoot the right side of the entrance. If a car had been exiting, I would have hit it. Most of the time the problem resolves itself in a day or so, but the longest lasted about 5 days. I'm hesitant to get it fixed because the hydraulic control unit is very expensive. Internet research also points out that this very common issue is being diagnosed as a failing master cylinder and many people indicate that doesn't solve the problem. As of now, this is not fixed. I drive much more cautiously, especially in slippery conditions.

- Hilliard, OH, USA

problem #197

May 222017

Fusion

  • 57,682 miles
Driver hit pothole/bump while driving which activated the ABS brake system. Brake petal went to the floor, remained very soft and is very close to the floor. Brakes work but have to be depressed almost to the floor. Informed ABS control/hydraulic assembly needs go be replaced. The ABS pump/hydraulic assembly failed which is a braking safety hazard.

- Highland Village, TX, USA

problem #196

May 052017

Fusion

  • 105,000 miles
Brakes were operational w/ normal function/ response. I firmly pressed the pedal, to avoid a pothole, traveling over a railroad crossing. Immediately thereafter, the brakes became/remain 30% effective, w/ no loss of fluid. I've had my mechanic replace the ABS module & master cylinder to no avail/ success. I'll now take to dealer for diagnostics, so I may unload/sell immediately thereafter repairs.

- South Bend, IN, USA

problem #195

May 042017

Fusion

  • 133,000 miles
Hit a pothole in road just prior to stop light, brakes did not stop car until after going through intersection, then took a long time to stop even at slow speeds while driving to repair shop. I had to push brake pedal nearly to the floor to get it to stop, even at slow speeds.

- Lawrenceburg, KY, USA

problem #194

May 182017

Fusion

  • 127,000 miles
Braking system problems. Going to stop with brakes very soft or non existent. Most of the system has been replaced with oem parts to no avail. Problem to be hydraulic control unit for ABS system. Almost caused numerous accidents because the car would not stop when the brake petal went all the way to the floor. Started after ABS system kicked in last winter. The car was in motion and roads were slightly icy. Happened again last night May 18 2017 at 1130 at night. Car failed to stop at intersection at my work in butler pa pulling on to route 8 a major highway. Car finally stopped about an 1/8 th of way threw then light changed to green then proceed in my way home brakes returned to the normal soft petal and made it home safely.

- Butler, PA, USA

problem #193

Jun 152016

Fusion

  • 126,000 miles
The contact owns a 2008 Ford Fusion. While attempting to stop the vehicle at a traffic light, the brake pedal was depressed, but failed to operate as intended. The contact stated that the brake pedal was spongy and allowed the brake pedal to travel to the floorboard before being able to bring the vehicle to a complete stop. The contact stated that the failure occurred after the brakes were serviced by an independent mechanic. The vehicle was taken back to the independent mechanic and the brake lines were bled; however, the failure recurred. The contact stated that the failure occurred whenever the vehicle encountered a rough roadway. The contact stated that the ABS warning indicator illuminated and the braking function would diminish. The contact stated that if the vehicle was turned off and the brake pedal was depressed several times, the vehicle could then be turned on and would operate as intended. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 126,000.

- Louisville, KY, USA

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