10.0
really awful- Crashes / Fires:
- 17 / 2
- Injuries / Deaths:
- 18 / 0
- Average Mileage:
- 25,747 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Takata recall- this is a safety issue and Ford motors is telling me the components will not be available for 6-12 months. This is unacceptable. What is Ford doing to expedit these new replacement parts?
- El Cajon, CA, USA
Takata recall I just checked the status of this recall and Ford says it is still waiting for parts. This is unacceptable. It's been 18 months since this recall went out. It needs resolved immediately! I have not had any accident with the car but it could happen any time and may affect my ability to sell or trade this car!
- Aiken, SC, USA
Takata recall. The contact owns a 2008 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
- Lancaster, CA, USA
The contact owns a 2008 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Country Ford in South haven, Mississippi was made aware of the recall and stated that the parts were unavailable. The manufacturer stated that the contact would have to pay to have the vehicle diagnosed, and would only be reimbursed if the failure was related to the recall. The contact experienced the failure of the passenger side air bag imprint protruding outward as if it were ready to deploy. The failure mileage was unknown. VIN tool confirms parts not available.
- Hernando, MS, USA
Takata recall. The contact owns a 2008 Ford Fusion. The contact stated that NHTSA campaign number: 16V384000 (air bags) exceeded a reasonable amount of time for repair. The dealer (bell Ford, 1200 NJ-27, colonia, NJ 07067) stated that parts were unavailable for the repair. The manufacturer was not contacted. The contact had not experienced a failure. The VIN was unavailable.
- Linden, NJ, USA
Takata recall: The takata recall for the passanger side airbag in my 2008 Ford Fusion has been out for about a year now and there still aren't any replacement parts yet. When will the replacement parts come in?
- Holland, MI, USA
Takata recall - I am waiting to have my airbags replaced on recall. This was a mandatory recall concerning the takata air bags
- Annapolis, MD, USA
Takata recall I received the first notice in June 2016. It's 2018 and nothing has been done to remedy my car. I just received a new notice telling me not to allow anyone in my front passenger seat. I'm pregnant and have a 2 year old. This is me and my husband's only mode of transportation. Ford has the parts, they just don't want to pay upfront. They need to give us a lender vehicle or allow us to get the repair immediately. I would even pay for the repair upfront if I knew I'd be reimbursed. They can't just tell 2 years after the first notice, 'hey don't drive your car' to try to get rid of any liability. It's ridiculous. They've been putting my family in serious danger for years and it is despicable and should be illegal.
- Grayslake, IL, USA
September 8 we had a car accident and our car was totaled the air bags none of them ever went off, even the police and paramedic were concerned, and being a nurse I am very concerned, we were getting off bypass and another car hit us. We were rear ended
- Lakeville, IN, USA
Takata recall - received notice June 2016 and still waiting for airbag replacement.
- Claymont, DE, USA
Takata recall. The contact owns a 2008 Ford Fusion. The contact received notification of NHTSA campaign number: 17V024000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called lithia Chrysler Jeep Dodge of tri-cities at (509) 591-0629 (located at 7171 West canal dr, kennewick, Washington 99336) and also legacy Ford of pasco at (509) 544-8000 (located at 1225 North autoplex way, pasco, wa, 99301). Both dealers confirmed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
- Kennewick, WA, USA
Takata recall I have received a safety recall which states that "the passenger frontal airbag inflator may rupture in the event of a crash necessitating airbag deployment." It, also, states that "a ruptured inflator may result in metal fragments striking vehicle occupants causing serious injury or death." I have received three letters to this effect, beginning July, 2016. In addition, the letter states "if your vehicle contains a defective or potentially defective airbag inflator and is under recall, contact your nearest dealership immediately to schedule a free repair." I contacted Ford several times, and they say they do not have the parts to replace the airbags. Today, I called Ford again, and I was told the part is "currently being developed in conjunction with our suppliers. They are expecting parts the spring of 2018; however, no specific date has been determined. Finally, I was denied a loaner vehicle until the parts come in. I have no transportation, as I am handicapped and cannot easily get into the back seat. Also, the letter stated that metal fragments could strike vehicle occupants, so it would not matter where they were seated. I am looking for a loaner (free of charge) until replacement parts are put in, or I would like to have all of the airbags disengaged permanently, until the replacement parts come in.
- Lafayette, IN, USA
Takata recall: Got an initial notice in 2016 and still no available airbag replacement according to Ford. Nothing has happened but what will happen if I'm involved in an accident and the airbag is deployed"???"
- Los Angeles, CA, USA
Takata recall. The contact owns a 2008 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called freedom Ford wv at (855) 627-5120 (501 mary jane wood circle, university town centre, morfantown, wv 26501) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was notified and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
- Lake Lynn, PA, USA
Takata recall airbag on recall for over a year and no fix in sight was told not to put anyone in my front seat Ford will not give a loaner. Also now my ABS systems is having trouble and they have not issued a recall even though others are experiencing the same trouble. Car is literally a death trap. When driving I have to push brakes to the floor and pump them to get it to stop my brakes and rotors are both good
- Warsaw, VA, USA
Takata recall. I contacted my local dealer twice over this past year and Ford refuses to give me a date when they can fix my car. Honda fixed my airbag over a year ago and gave me a free rental. Ford does not care if anyone dies in my car. This is unacceptable.
- Ashburn, VA, USA
Takata recall - after receiving notification about the faulty airbag psan inflators made by takata corporation in 2016, I am still awaiting a replacement from Ford Motor Company as of January 2018. The resolution time is unacceptable and puts me and my vehicle occupants at risk for injury or death. I have contacted Ford on numerous occasions to receive an update, but am told parts are unavailable and may become available in spring 2018. My major complaint is the time to resolve the issue and the risk that takata and Ford have placed me and my family in by not resolving the issue in an expedient manner. I would like the NHTSA to explore options with Ford for them to issue me a safe method of similar and acceptable transportation while we continue to wait. Two years for resolution is too long. I look forward to your prompt reply.
- Olathe, KS, USA
Takata recall. The contact owns a 2008 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair as the recall notice was received over a year ago. The dealer (autonation Ford fort worth, 5000 bryant irvin rd, fort worth, tx 76132, (817) 200-4212) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was contacted several times and was unable to confirm when the parts were to become available. The contact received a postcard from tk holdings, alerting him that they filed for bankruptcy. The contact had not experienced a failure. VIN tool confirms parts not available.
- Lake Worth, TX, USA
Takata recall dealer I bought vehicle from (North bay Ford in santa cruz, ca 95060) will not take car in for repairs because parts are not available. Same dealer will not take car as trade in on another vehicle due to recall.
- Santa Cruz, CA, USA
- Dallastown, PA, USA