10.0
really awful- Crashes / Fires:
- 17 / 2
- Injuries / Deaths:
- 18 / 0
- Average Mileage:
- 25,747 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Takata recall. Ford says they dont have the parts yet to replace the defective airbag
- Milwaukie, OR, USA
Takata recall. The contact owns a 2008 Ford Fusion. The contact received notification of NHTSA campaign number: 17V024000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called first Ford at (508) 689-7292 (292 william S canning blvd, fall river, MA 02721) where it was confirmed that the parts would be available in the spring of 2018. The contact noticed that the seam of the front passenger air bag cover started to lift. The contact was concerned of an air bag deployment. The manufacturer was notified and the contact was informed that no parts were available. The failure mileage was unknown. VIN tool confirms parts not available/parts distribution disconnect.
- Fall River, MA, USA
Takata recall. I received a letter concerning the problem on 7/2016 and I called again today and parts are still not available. I'm concerned for my safety and my passenger(s) safety with this problem unresolved.
- Canton, OH, USA
Takata recall. The contact owns a 2008 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that the dashboard where the passenger air bag was located was fractured. The contact called robinson Ford (1777 imperial avenue, calexico, ca 92231; 760-357-3141) and was informed that the part for the recall repair was unavailable. The manufacturer was not made aware of the failure. The approximate failure mileage was 96,000. VIN tool confirms parts not available.
- Calexico, CA, USA
Takata recall - my vehicle manufacturer does not have repair parts available by the priority deadline for my car.
- South Point, OH, USA
Takata recall, I received a letter from Ford in June of 2016 stating there was a recall on the takata airbags in my car. I've tried multiple times to schedule an ap't. with Ford dealer's to have them replaced. I was told every time there were no airbags available. What should I do ?
- Ludowici, GA, USA
Takata recall. The contact owns a 2008 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called fairway Ford Lincoln (555 w meadows drive, freeport, il 61032; 815-232-6868) who placed the contact on a waiting list due to the parts for the repair not being available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Lena, IL, USA
Takata recall: I received many calls and correspondence regarding the frontal passenger airbags being defective. My light has been on for well over a year. I have called the local Ford dealer three times and they have no remedy. In the meantime, I'm driving a vehicle with a defective front airbag. I would like this fixed as soon as possible.
- Palisade, CO, USA
Takata recall. The contact owns a 2008 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted (auffenberg Ford, belleville, il, 618-622-4519) and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
- Belleville, IL, USA
Takata recall - I cannot register my vehicle in Canada (since June 2017 when I moved) because it cannot be imported. It cannot be imported due to the recall that has not be remedied by Ford. Ford has not remedied this problem in a timely fashion. No accident or injury has occurred, I just want to register my vehicle in Ontario. The address I left is my mother's address in New York state.
- Clifton Park, NY, USA
Takata recall. The contact owns a 2008 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called zimmerman Ford at (630) 584-1800 (2525 E main St, St charles, il 60174) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available/parts distribution disconnect.
- West Chicago, IL, USA
Takata recall I was notified in July of 2016 that I had one of the affected airbags on my front passenger side. As of this date I have not received any other info. It has been 17 months on top of the fact that this car is almost 10 years old, and still no new airbag.
- Greenfield, IN, USA
Takata recall. The contact owned a 2008 Ford Fusion. While driving 5 mph and making a right turn, a truck struck the driver's side of the contact's vehicle. The air bags failed to deploy. There were no warning indicators illuminated prior to the collision. The driver was knocked unconscious and both occupants required medical attention and were transported to the hospital by ambulance. A police report was filed. The vehicle was towed to an independent mechanic, but was not inspected to determine the cause of the air bag failure. The insurance company deemed the vehicle a total loss. The manufacturer was not notified of the failure. Prior to the collision, the contact received notification of NHTSA campaign number: 16V384000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (mark martin Ford, 1601 batesville blvd, batesville, ar 72501 (800) 566-4461) was contacted and confirmed that the parts were not available for the recall remedy. The contact also received notification from tk holdings that the manufacturer filed for bankruptcy. The failure mileage was approximately 75,000. VIN tool confirms parts not available.
- Salado, AR, USA
Takata recall. The contact owns a 2008 Ford Fusion. The contact received notification of NHTSA campaign number 16V384000 (air bags). The dealer (watermark Ford of marion, 1910 West coolidge avenue, marion, il 62959) stated that parts were unavailable for the repair. The manufacturer was contacted and could not assist. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 8/24/18
- Ozark, IL, USA
I have tried repeatedly to obtain recall repair with various Ford dealerships to no avail. I have no choice but to drive my vehicle at risk. I do not have access to use a different vehicle.
- Halifax, PA, USA
Takata recall. I have received several notices but am told the replacements are not available for front passenger air bag replacement.
- High Point, NC, USA
Takata recall. The contact owns a 2008 Ford Fusion. The contact received notification of NHTSA campaign number: 17V024000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (wendle Ford, 9000 N division St, spokane, wa 99218 (509) 484-4800) confirmed that the parts were not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Spokane, WA, USA
The passenger side area around the airbag is compromised and it looks like the airbag will pop.
- Quakertown, PA, USA
Takata recall. The contact owns a 2008 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted (lake elsinore Ford located at 31500 auto center dr, lake elsinore, ca 92532) and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. The VIN was not available.
- Lake Elsinore, CA, USA
- Springfield, MA, USA