10.0

really awful
Crashes / Fires:
17 / 2
Injuries / Deaths:
18 / 0
Average Mileage:
25,747 miles

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« Read the previous 20 complaints

problem #377

Jun 012016

Fusion

  • miles
Takata recall. The contact owns a 2008 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called hennessy Ford Lincoln atlanta at (770) 621-0200 (5675 peachtree industrial blvd, atlanta, ga 30341) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available/parts distribution disconnect.

- Atlanta, GA, USA

problem #376

Nov 292017

Fusion

  • miles
Takata recall. There has been a recall on the passenger side airbag on my Ford Fusion for over a year. The parts to replace the airbag are still not available. I feel unsafe driving my car, as there's risk of shrapnel impaling me and the other passengers in my car. The local Ford dealership stated they legally cannot disconnect the passenger side airbag in my car. I fear for my safety driving my own car. It should not take this long to have my car fixed.

- Burlington, MA, USA

problem #375

Jun 012016

Fusion 6-cyl

  • Automatic transmission
  • miles
Takata recall. The contact owns a 2008 Ford Fusion. While attempting to trade in the vehicle, the contact was informed of NHTSA campaign number: 16V384000 (air bags). The parts to do the repair were unavailable. The contact noticed that the front passenger side dashboard started to separate from the seam located by the passenger side air bag. The vehicle was taken to shottenkirk Ford jasper (868 ga-515, jasper, ga 30143 (706) 692-6467) where it was confirmed that the parts were not available for the recall remedy. The dealer recommended that the dashboard not be replaced. The vehicle was not repaired. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue and was not able to confirm when the parts were to become available. VIN tool confirms parts not available/parts distribution disconnect. Updated 8/16/18

- Ball Ground, GA, USA

problem #374

Nov 292017

Fusion 4-cyl

  • miles
2008 Fusion - vehicle identification number (VIN): [xxx] I am instructed by the first letter by Ford in July 2016 and the postcard by tk holdings that the repair and replacement is free of charge and carried out by my dealer and I should approach my dealer, and I have approached my dealer several times throughout 2016 and 2017 but my dealer has not replaced and repaired the airbag because they/Ford says no parts are available so far. I received a letter on July 2016, from Ford Motor Company, po box 1904, dearborn, Michigan 48121 and the letter states and reads important safety recall - safety recall notice 16S26 / NHTSA recall 16V-384 on your vehicle the passenger frontal airbag inflator may rupture. I have seen so often my dealer here in carlisle family Ford but they always tell me that Ford does not have spare parts to repair the faulty airbag. We have now November 2017 and I got a postcard that tk holdings Inc has files chapter 11. They are responsible for the faulty airbag. I showed my dealer family Ford in carlisle the postcard and my dealer is telling me that they are aware of tk holdings Inc and that tk holdings Inc has filed chapter 11 bankruptcy, but no parts are available at this time to replace and repair my faulty airbag. My dealer is also telling me that I have to keep waiting and when sometime in the near future the parts are available they/Ford will send me another letter. So far Ford is not replacing and repairing the faulty airbag. I just wonder when they/Ford will replace and repair the faulty airbag in my car. Sincerely, [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Carlisle, PA, USA

problem #373

Mar 012017

Fusion

  • miles
"takata recall" I received a letter from Ford back in March 2017, I want to know when this will be fixed? the airbag has expanded.

- Colorado Springs, CO, USA

problem #372

Jul 162016

Fusion

  • miles
"takata recall" I requested repairs be made to my 2008 Ford Fusion defective airbag inflator. Parkway Ford, 2104 peters creek parkway, winston salem, nc 27127 explained on 3 occasions that Ford does not have the parts needed for the repairs. I was notified of the recall in July 2016 and have attempted to schedule repairs 3 times in the past 16 months. Nothing has happened to me or my vehicle pending the repair, but I a very concerned that something could happen to a passenger in my car due to the airbag defect. I would like to have the problem repaired so that I can continue to drive my vehicle without fear of injury.

- Winston Salem, NC, USA

problem #371

Jul 112016

Fusion 4-cyl

  • miles
Takata recall. The contact owns a 2008 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer (doan Ford Inc., 66870 belmont morristown rd, belmont, oh 43718, (740) 782-1965) did not give a specific date for when the part would become available. The contact was unable to determine when the vehicle would be repaired. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. The contact was not experiencing a failure. VIN tool confirms parts not available.

- St Clairsville, OH, USA

problem #370

Nov 272017

Fusion

  • miles
All local Ford dealers do not have the replacement air bag that has been recalled for my vehicle to remedy the potential dangerous situation from my takata airbag since June 1, 2016.

- Philadelphia, PA, USA

problem #369

Jan 052017

Fusion

  • miles
Taka recall. This car has the defective takata devices, yet all I've been told for almost a year is that there is no parts/ fix available. It would seem that this is far too lomg to havea car with a deadly defect still in use?

- Bayside, WI, USA

problem #368

Nov 212017

Fusion

  • 112,518 miles
Takata airbag recall

- East Haven, CT, USA

problem #367

Oct 012014

Fusion

  • 50,000 miles
Takata recall: My passenger front seat airbag is faulty and that has been implicated in a number of intermittent, unexplained electrical problems and a constant "parasitic drain" on my battery requiring a replacement alternator and 2 batteries, so far. Also I have been limited in performing duties of my job which requires transportation of others who (for medical needs) need to be in the front seat for observation. Therefore I have suffered a financial loss as well. I drove this vehicle for 5 years, transporting my own children it the front seat before I received a safety recall notice. I was totally unaware of the deadly potential danger I exposed my children for hours everyday. I am now suffering from guilt, fear and shame for being unable to confidently protect my children from dangers that were well known to Ford & takata for many years, but kept secret from the public. I have suffered emotional stress and psychological damage-similar to ptsd - from this situation.

- Hilo, HI, USA

problem #366

Jun 012016

Fusion 6-cyl

  • Automatic transmission
  • miles
Takata recall. The contact owns a 2008 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer (autonation Ford amherst, 8000 leavitt rd, amherst, oh 44001, (440) 296-3021) did not give a specific date for when the part would become available. The contact was unable to determine when the vehicle would be repaired. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. The contact stated that the air bag indicator had been illuminating over a month. The failure mileage was not available. VIN tool confirms parts not available. Updated 8/20/18

- Amherst, OH, USA

problem #365

Jan 052016

Fusion

  • 34,000 miles
I received a recall for the airbag and I contact the Ford dealear but they say that the parts for airbag is not in and this was last year 2016 and I am still waiting so will be 2017.

- Richmond, VA, USA

problem #364

Jan 102017

Fusion

  • miles
The contact owns a 2008 Ford Fusion. The contact received notification of NHTSA campaign number: 17V024000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer (kelly Ford, 211 rantoul St, beverly, MA 01915) and was informed that the parts were not available. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available.

- Marblehead, MA, USA

problem #363

Jul 112016

Fusion

  • miles
Takata recall replacements was recalled and I have not heard anything from Ford since. I have called a few times and they tell me they still don't have replacements. Airbag has never deployed but what happens if we are in an accident? we received recall notice over a year ago.

- Newstraitsville, OH, USA

problem #362

Nov 202017

Fusion

  • miles
There is still no remedy. This is taking too long.

- Indian Trail, NC, USA

problem #361

Jun 152016

Fusion

  • miles
The contact owns a 2008 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Antelope valley Ford Lincoln dealer (1155 automall dr lancaster, ca 93534) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Palm Dale, CA, USA

problem #360

Jun 062016

Fusion

  • miles
Takata recall I've contacted 2 of my local dealerships to get this recall done in the last year, and I keep getting the same response form the dealerships saying they don't have the equipment yet to preform the recall.

- San Deigo, CA, USA

problem #359

Nov 212017

Fusion

  • miles
Takata recall: Called several dealers to replace the airbag and no one has the parts!

- Powder Springs, GA, USA

problem #358

Nov 032017

Fusion

  • miles
Takata recall just purchased this car from carmax and was informed that there is a recall on the air bags

- Redwood City, CA, USA

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