10.0

really awful
Crashes / Fires:
17 / 2
Injuries / Deaths:
18 / 0
Average Mileage:
25,747 miles

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« Read the previous 20 complaints

problem #357

Jun 012016

Fusion

  • miles
Takata recall. The contact owns a 2008 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer butler county Ford (400 S main St, butler, pa 16001) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.

- Butler, PA, USA

problem #356

Jun 012016

Fusion

  • miles
Multiple times a week I drive passengers in a potentially unsafe car due to a recalled airbag. I have called a dealership, but was informed the part was not available for over a year and a half. It is irresponsible of Ford to not have this part available. I bought a car which I thought to be safe and the company clearly is not concerned about the welfare of their car owners due to the lack of concern about replacing the part.

- Laguna Niguel, CA, USA

problem #355

Jul 012016

Fusion

  • miles
Takata recall - while we did receive a recall notice in July 2016, Ford has still not made parts available to our dealer or contacted us regarding other ways to remedy this dangerous situation. Several telephone calls to our local Ford dealer as well as one directly to Ford in June 2017 have gotten us nowhere.

- Chillicothe, OH, USA

problem #354

Nov 202017

Fusion 4WD 4-cyl

  • miles
The contact owns a 2008 Ford Fusion. While driving 45 mph, a deer struck the contact's vehicle. Neither of the front air bags deployed. The vehicle sustained front end damage to the radiator, headline assembly, bumper, and motor. The body damage was not repaired. The vehicle was driven to the contact's residence. The contact's mother took the contact to the hospital due to injuries to the right forearm, thumb, and right shoulder. A police report was filed. The failure mileage was unknown. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Moberly, MO, USA

problem #353

Jun 302016

Fusion

  • miles
Takata recall. The contact owns a 2008 Ford Fusion. The contact stated that NHTSA campaign number: 16V384000 (air bags) exceeded a reasonable amount of time for repair. The contact received the recall notification in June of 2016. The dealer (ray price stroud Ford, 301 N 9th St a, stroudsburg, pa, 18360) stated that the parts were unavailable for the repair. The manufacturer confirmed that the parts were unavailable. The contact had not experienced a failure. VIN tool confirms parts not available.

- Bartonsville, PA, USA

problem #352

Nov 202017

Fusion

  • miles
Takata recall the recall happened in 2016 and there is still no remedy as of 11/20/2017. This is absolutely unacceptable.

- St. Louis, MO, USA

problem #351

Nov 182017

Fusion

  • miles
Takata recall West herr Ford rochester NY does not have air bags in stock and have no date for future for air bags to replace defective one.

- Bergen, NY, USA

problem #350

Jun 012016

Fusion

  • miles
Takata recall. The contact owns a 2008 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer (champion Ford, 2502 w 26th St, erie, pa 16506, (814) 878-2500) did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. The contact was not experiencing a failure. VIN tool confirms parts not available.

- Erie, PA, USA

problem #349

Mar 012017

Fusion 4WD 6-cyl

  • Automatic transmission
  • miles
Takata recall. The contact owns a 2008 Ford Fusion. The contact stated that the recall notice for NHTSA campaign number: 17V024000 (air bags) was received in March of 2017. After contacting the dealer, village Ford in dearborn, mi, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 8/13/18

- Allen Park, MI, USA

problem #348

Nov 162017

Fusion

  • miles
Takata recall still have not been able to replace my airbag. Have serviced car at dealership for entirety of ownership.

- Shawnee, KS, USA

problem #347

Nov 152017

Fusion

  • miles
Have contacted my automax dealer 3 times in the last 4 months to remedy this airbag recall....every time I have been told that they have no remedy for this defective product.

- Copperas Cove, TX, USA

problem #346

Jun 012016

Fusion

  • miles
The contact owns a 2008 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer (university Ford, 601 willard St, durham, nc 27701) and was informed that the parts were not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Hurdle Mills, NC, USA

problem #345

Nov 142016

Fusion

  • miles
"takata recall"

- Phila, PA, USA

problem #344

Jun 012016

Fusion

  • 78,000 miles
This recall began in June of 2016. A year and a half later, I have not been contacted by Ford to have these airbags replaced. I feel this is too much time to be driving around with faulty airbags that could lead to personal injury to myself and others

- Owensboro, KY, USA

problem #343

Nov 062017

Fusion

  • 96,865 miles
Takata recall - I called Ford dealer (autofair Ford in haverhill MA) who told me that Ford had not released a fix for this issue in 2008 Ford Fusion

- Haverhill, MA, USA

problem #342

May 052013

Fusion

  • miles
Takata recall. The airbag light continues to stay on, every once in a wail the light go off for a day or so but comes back on. When I make a turn, as I apply the brakes the car seems to slide.

- Louisville, KY, USA

problem #341

Jun 012016

Fusion

  • miles
Takata recall. The contact owns a 2008 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted (chenoweth Ford in clarksburg, wv, 888-597-3623) and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Salem, WV, USA

problem #340

Nov 132017

Fusion

  • 103,999 miles
Takata recall - we received a recall notice in July 2016 and have heard nothing since. Nothing has happened, we have had no accidents. Yet.

- Latrobe, PA, USA

problem #339

Jun 012016

Fusion 4-cyl

  • Automatic transmission
  • 57,000 miles
Takata recall. The contact owns a 2008 Ford Fusion. The contact stated that there was a crack on the dashboard over the air bag, which exposed the air bag. The vehicle was taken to the dealer (mastel Ford, olean, NY, 716-372-7272) who stated that nothing could be done. The manufacturer was not made aware of the failure. Additionally, the contact received notification of NHTSA campaign number: 16V384000 (air bags). The contact also received a takata settlement notice and was referred to 833-619-7579. The failure mileage was approximately 57,000. VIN tool confirms parts not available. Consumer stated it is a separation of the airbag compartment cover from the dash. Airbag light is on in cold weather until car warms up. It started the winter of 2012-2013. By 2015 you can put hand in the hole. It keeps getting worse. Updated 8/21/18

- Olean, NY, USA

problem #338

Jul 232016

Fusion

  • 147,601 miles
"takata recall" I receivedtakata have filed chapter 11bankruptcy. Card said "if your vehicle contains a defective or potentially defective airbag inflattor and is under recall, contact your nearest dealer immediate to schedule a free repair. I have left at least 3 messages since 7-8-2017. El cajon Ford 1595 East main St. El cajon, ca 92021 phone 619-579-8888, 619-493-4787. No call back as of today 11-13-2017.

- El Cajon, CA, USA

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