10.0
really awful- Crashes / Fires:
- 17 / 2
- Injuries / Deaths:
- 18 / 0
- Average Mileage:
- 25,747 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Takata recall - I was notified in June 2016 that the airbag had a potentially deadly defect. To date, I have not been contacted concerning correction of the defect. I have called the dealer only to be informed that the part has not been made available to them and they have no idea when corrective action will be taken. This is unacceptable given the nature of the defect and I believe I have been more than patient waiting for corrective action.
- National City, CA, USA
Takata recall my car has had a defective takata airbag and they will not replace it because:"parts are not yet available, but your vehicle is safe to drive in the meantime." They sent the recall notice over a year ago.
- Chicago, IL, USA
The contact owns a 2008 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Hawk Ford in saint charles, Illinois was made aware of the recall and stated that the parts were unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- West Chicago, IL, USA
Takata recall. The recall has not been addressed for over a year and a half. The dash board is separating from around the air bag. I am concerned of the safety for anyone riding in my car. This is my 3rd time issuing this complaint...
- Barnegat, NJ, USA
Takata inflators: Its been since July 2016 I was first notified there was a recall on the air bags. I called again today because of the legal notice mailed to me by T^K holding Inc that if I don't file a claim by Dec 27, 2017 or may be barred from damaged caused by the air bags. I have called again today 11/8/2017 to get a appointment to have a new airbag installed. They do not have any now and have not had any bags in the last year and have no idea when they will get the bags in to replace the recalled ones.. can you help them with their dealer to get this moved along and get the airbags repaired before we lose a life or have bodily injury from the old ones. This is a Ford dealership in san jose, ca.
- San Jose, CA, USA
Takata recall. The contact owns a 2008 Ford Fusion. The contact received notification of NHTSA campaign number: 17V024000 (air bags). The part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was not able to provide information of when the remedy would be available and referred the contact to NHTSA. The contact had not experienced a failure. VIN tool confirms parts not available.
- Niles, MI, USA
I have contacted several Ford dealerships and they have not been able to sufficiently address the airbag recall and provide me with any alternatives. The passenger airbag dash area is visually affected and I am afraid for the safety of my family while in this car.
- Stamford, CT, USA
Takata recall. The contact owns a 2008 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer and manufacturer were not contacted. The contact had not experienced a failure. VIN tool confirms parts not available. The consumer stated the airbag light would randomly illuminate.
- Frederick, MD, USA
Takata recall I was notified of this recall nearly a year ago but parts are still not available.
- Lansing, MI, USA
Takata recall. The contact owns a 2008 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called sakelaris Ford Lincoln of rolla (625 w 7th street, rolla, mo 65401; 573-364-1211) and was informed that the remedy was not available and they were unsure of when the remedy would become available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Salem, MO, USA
Takata recall...I've been notified of a recall and my local Ford dealer has told me that no parts are available for this recall. When will they be available and how will I be notified?
- Windsor, CT, USA
Takata recall. The contact owns a 2008 Ford Fusion. The contact stated that NHTSA campaign number: 16V384000 (air bags) exceeded a reasonable amount of time for repair. The contact received the recall notification in July of 2016. The dealer (dorsch Ford Lincoln Kia, 2641 eaton rd, green bay, wi, 54311) stated that the parts were unavailable for the repair. The manufacturer confirmed that the parts were unavailable for repair and advised the contact to wait for notification when the parts arrive. The contact had not experienced a failure. VIN tool confirms parts not available.
- Gary, IN, USA
Takata recall- has been in effect since June 2016 and nothing has been done to correct the problem. When we check the status of the recall on line it always states that there is no corrective action to be taken at this time. The passenger side airbag was literally popping out of the dash and we had to take it to the dealer to have it repaired at our own expense since there was no recall correction.
- Millersburg, OH, USA
Takata inflators my car has not been safe no one can sit in the passenger seat I'm making payments for two years over 5000 to be driving unsafe vehicle neither takata or Ford give me a resolution to this matter the passenger airbag is lifting up the sensor is sometimes on and off on the dash board
- Stockton, CA, USA
Takata recall: Ford is saying there is no remedy for the situation at this time. It has been 16 months since the recall was posted. Please see the posted statement via the NHTSA recall VIN search: Jun 01,2016 manufacturer recall number16S26 NHTSA recall number16V384 recall status: Recall incomplete, remedy not yet available we haven't had any issues yet, but I don't want my daughter our in her car and have this airbag fail in the event of an accident. Summary the passenger frontal airbag inflator could rupture if the vehicle is involved in a crash where the supplemental frontal airbags are designed to deploy. This defect report is in response to takata dirs 16E-042, 16E-043, 16E-044. Safety risk the passenger frontal airbag inflator could rupture if the vehicle is involved in a crash where the supplemental frontal airbags are designed to deploy. This defect report is in response to takata dirs 16E-042, 16E-043, 16E-044.
- Waldorf, MD, USA
Takata inflators received recall notice in March. Called dealership and they said no air bags are available. The Ford dealership said they did not know when they would receive the airbags. This put myself and my family at risk of death if we have an accident. Ford has enough money to fix the issue without takata. Ford needs to step up and support their customers safety.
- Gig Harbor, WA, USA
The contact owns a 2008 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Ford of ventura in ventura, California was made aware of the recall and stated that the parts were unavailable. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Ventura, CA, USA
Received a recall notification in July of 2016. We have been calling the dealership on a regular basis and keep getting told the parts aren't available from the manufacturer. Meanwhile my son is driving around a car with a faulty airbag, unacceptable!
- West Farmington, OH, USA
The contact owns a 2008 Ford Fusion. The contact noticed foam coming out of the dashboard. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer (schicker Ford of St louis, 300 S kingshighway blvd, St louis, mo 63139) and was informed that the parts were not available. The vehicle was not diagnosed or repaired. The manufacturer was not able to confirm when the parts were to become available and referred the contact to NHTSA. The failure mileage and VIN were unknown.
- St Louis, MO, USA
- Avondale Estates, GA, USA