10.0

really awful
Crashes / Fires:
17 / 2
Injuries / Deaths:
18 / 0
Average Mileage:
25,747 miles

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« Read the previous 20 complaints

problem #277

Jul 012016

Fusion 4-cyl

  • 40,000 miles
The contact owns a 2008 Ford Fusion. The contact stated that NHTSA campaign number: 16V384000 (air bags) exceeded a reasonable amount of time for repair. The dealer (joe rizza Ford, 8100 West 159th street, orland park, il 60462, phone: 708-403-0300) stated that parts were unavailable. The contact was concerned that the passenger air bag was exposed around the dashboard area. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 40,000. VIN tool confirms parts not available. Updated 8/3/18

- Dixmoor, IL, USA

problem #276

Oct 302017

Fusion

  • miles
Takata recall. The dealer in Wisconsin is unable to remedy this safety recall for my vehicle in a timely manner. The dealer says no replacement part is available.

- Madison, WI, USA

problem #275

Oct 302017

Fusion

  • miles
Takata recall in June 2016 I received a recall notice from Ford (16S26) on a takata passenger. As of Oct 2017 there has been no solution provided. Last week I got a notice saying that takata is ending all claims on Dec 27 when I called takata and Ford, neither company could tell me what to do other than to wait for a pending solution. So if the airbag goes off and causes an injury after Dec 27th I have no recourse. Since the terms of the document they gave me indicate that I can submit a claim for future incidences I tried going to the website to do so but the link to fill out the claim for is not working.

- Reisterstown, MD, USA

problem #274

Aug 302017

Fusion

  • 65,000 miles
Takata recall noticed about recall, however no action taken by Ford to date. When went for regular oil change at dealership, inquired about recall. Was advised by service shop that there was nothing indicated yet.

- Greeley, CO, USA

problem #273

Jun 012016

Fusion

  • 115,000 miles
Takata recall, ch.11 case #17-11375 - foam is visible from the airbag section of the passenger side dashboard. Vehicle was stationary.

- Grafton, WI, USA

problem #272

Oct 262017

Fusion

  • 75,000 miles
Takata recall-- my local Ford dealer, heiser Ford, has indicated they do not have the available parts to perform this recall, and don't know when they will. This is outrageous and I fear dangerous to my continued reliance on the airbags. How can I get this recall corrected?

- Milwaukee, WI, USA

problem #271

Oct 282017

Fusion

  • miles
"takata recall" contacted dealer a year ago and no appointment to complete the installation of new airbag.

- Mansfield, OH, USA

problem #270

Jul 012016

Fusion

  • miles
I received a letter in July of 2016 for a recall for air bags, called Ford two times last year and airbag not in. I called my Ford dealer today October 28, they still do not have air bag. Also received in mail yesterday that's takata is declaring bankruptcy.

- Belleville, NJ, USA

problem #269

Oct 272017

Fusion

  • 17,500 miles
Received recall notice and contacted dealer (magic city Ford - roanoke, va 24019), but they said that they could not do anything, and that I need to contact the number on the recall form. When I called that number, they told me to contact the dealer. No incident has occurred.

- Roanoke, VA, USA

problem #268

Oct 192017

Fusion

  • miles
"takata recall" I received a recall letter approximately 15 months ago. Went to Ford dealership and was told they don't have any airbags for my vehicle. Didn't know when the would get them. Called Ford motor customer service. All I got from them was an apology and you'll have to wait. I would like to get this hazard air bag problem resolved asap.

- Granite City, IL, USA

problem #267

Oct 272017

Fusion

  • miles
"takata recall" why does it take many years to get the new airbag parts? people have been killed, yet it seems that this will drag on for years! I want my car recalled and repaired asap

- Sedalia, MO, USA

problem #266

Jun 012016

Fusion

  • 147,000 miles
Takata recall

- Aurora, IL, USA

problem #265

Jan 102017

Fusion

  • 0 miles
Takata recall, remedy not yet available. NHTSA recall number 17V024 manufacturer recall number 17S01

- Rockland, MA, USA

problem #264

Oct 052017

Fusion

  • 0 miles
Tamara inflator my passanger seat air bag looks as if it wants to pop out my air bag light is always on when I'm driving.

- Euclid, OH, USA

problem #263

Jul 062016

Fusion

  • miles
Takata recall I was notified in July 2016 of the airbag recall and was told there was no fix at that time and I would be notified when there was a fix. I revisited my local Ford dealership in July of 2017 and was told there was still no fix. I received from tk holdings Inc. About them filing for chapter 11 and I should contact my dealer immediately and have my airbag fixed. There is still no fix available.

- Buckhannon, WV, USA

problem #262

Oct 262017

Fusion

  • miles
Takata recall. Ford has failed to provide a solution for repair of the airbags in a timely manner

- Pembroke, MA, USA

problem #261

Oct 262017

Fusion

  • miles
Takata recall the website claims that a replacement is not yet available.

- Olney, MD, USA

problem #260

Oct 262017

Fusion

  • miles
Takaya recall

- Casco, ME, USA

problem #259

Jul 012016

Fusion

  • miles
Takata recall, received notice of recall July 2016, always told that Ford either doesn't have the parts or they haven't been sent to dealers yet. Last check-Oct. 26th, 2017 with dealership. There is potential for serious injury or death if the airbag ruptures.

- Arnold, MO, USA

problem #258

Oct 262017

Fusion

  • miles
Takata recall. Dealer is still waiting for replacement parts from Ford after a year. Dealer will not set up a replacement date.

- Sparrows Point, MD, USA

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