Received a recall letter in July 2016 and they still don't have the parts to fix my car

- West Carrollton, OH, USA

I was notified June 2016 of the defective parts and as of this date 10/19/2017 no replacement parts are available. It has been 16 months with no correction available, I am very concerned with the safety of the vehicle since death has been associated with these defective parts especially in the state we live in with it's heat and humidity

- Orlando, FL, USA

"takata recall" - received a letter July 2016 about airbag recall, but haven't received anything since. Status on NHTSA website shows it's still unresolved.

- Cumberland, MD, USA

Takata recall: The passenger frontal airbag inflator could rupture if the vehicle is involved in a crash where the supplemental frontal airbags are designed to deploy. Recall since June 2016, no parts available.

- Baytown, TX, USA

We purchased our Ford Fusion 2008 through a private sale in may of 2016. The vehicle is listed as part of the takata passenger frontal airbag inflater recall since June 1 of 2016. We have not received a letter regarding the airbag recall. I found the information online after purchasing the vehicle and hearing reports of a massive recall in the news. Around June 25, 2016 on a particularly hot and humid day, the airbag compartment expanded and created a bump in the dashboard. A gel leaked out of the airbag compartment, into the glove box and on the dashboard. Not only do we have a defective inflator, but we also have an airbag that was somehow activated by heat and humidity. I highly suspect this airbag will not deploy correctly if the car is ever in an accident. I contacted three dealers (two in our area and the dealer that sold the car to it's first owner. The first two dealers said there's nothing they could do as the replacement airbags are not available. One dealer said they could replace the airbag if we pay over $600. They also assured me that the bulging dashboard and oozing gel had nothing to do with the recall, but I was welcome to work with takata after paying for the airbag to try to get a refund. Ford Motor Company was also not helpful saying this is a production issue with takata, and takata doesn't have capacity to produce the needed airbags more quickly. We can't afford to park the car to rust, and we can't afford to sell a car that has a safety defect. How long is too long to expect takata to produce the needed airbags" what happens if there is an accident with significant injury while waiting for this faulty airbag to be replaced"

- Fort Atkinson, WI, USA

The contact owns a 2008 Ford Fusion. The contact received a notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called byerly Ford at 502-448-1661 and confirmed that parts were available. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Shepherdsville, KY, USA

Takata recall... received notice in July 2016 and still have not been notified for appointment to get repaired, I did call dealership where I purchased car a few months back and they claim that parts were not yet available. This is unacceptable!! this is a safety issue for all who occupy my vehicle as well as the million others who occupy these recalled vehicles in the event of a airbag deployment who is responsible for an injury or death. Why or what is the hold up... the car owners have a right to know, stand behind your company, maybe I should let Mr. Trump know about this lol

- Buellto, CA, USA

Reference complaint no. 11006081 and no. 11006075 airbag replacement - 2007 mustang and 2008 Fusion: I found the following information on a Honda website - "the 'alpha' driver-front airbag inflators were the subject of the first takata airbag inflator recalls starting in 2008. In most cases, the previous owners of these affected vehicles did not replace the inflators under those recalls and, thus, the vehicles remain unrepaired. Now, because of the time that has passed, they are even more likely to rupture if the driver's airbag deploys in a crash. In fact, in testing done by takata, alpha inflators removed from vehicles in consistently hot and humid areas showed a rupture rate as high as 50 percent." Can I expect the same, higher percentage of kill rate, in the inflators in my 2007 mustang and 2008 Fusion as they age, as found by Honda? I will pay to have the airbags/inflators replaced - request your office provide the correct part numbers and recommended place to have the work correctly accomplished. I did not receive a response from your office to either referenced complain, any information your office can provide is appreciated. V/R, tom

- East Alton, IL, USA

Takata recall. The contact owns a 2008 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact spoke with fair oaks Ford Lincoln (2055 ogden ave, naperville, il 60540) and stated that they could not assist, and that the contact should speak with the manufacturer. The manufacturer was made aware of the issue and stated that they could not assist. The contact had not experienced a failure. VIN tool confirms parts not available.

- Naperville, IL, USA

Takata recall. The contact owns a 2008 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called courtesy Ford Lincoln (401 pleasant valley blvd, altoona, pa 16602 (814) 942-3000) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was notified of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available/parts distribution disconnect.

- Altoona, PA, USA

Takata recall. The contact owns a 2008 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer (sales Ford, 1376 S Alabama ave, monroeville, al 36460, (251) 575-4891) did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. The contact was not experiencing a failure. VIN tool confirms parts not available.

- Frisco City, AL, USA

Takata recall. The contact owns a 2008 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (all american Ford of paramus, 375 NJ-17, paramus, NJ 07652; (877) 223-8702) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was contacted at 800-392-3673 and was unable to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Rivervale, NJ, USA

There was a recall. I received a letter on this over a year ago and still it is not fixed. I am not pleased that Ford ia letting something this serious be put off. If someone gets hurt or dies while riding as a passenger in my car I will be suing!

- Phoenix, AZ, USA

"takata recall"; recall is over a year old and the remedy is not yet available according to Ford and NHTSA. Concerned about safety of the vehicle and would like to know what the reasonable time-frame I can expect to complete this recall. Thank you.

- Succasunna, NJ, USA

Takata recall. The contact owns a 2008 Ford Fusion. The contact stated that the recall notice for NHTSA campaign number: 16V384000 (air bags) was received in June of 2016. After contacting the dealer (lawrence Ford in lawrence township, NJ) and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. The contact had not experienced a failure. VIN tool confirms parts not available.

- Pennington, NJ, USA

Takata recall - over 1 year since notice arrived - dealer says no parts and no timetable for replacement

- Campbell, CA, USA

16S26/NHTSA recall 16V-384 this recall on my Ford vehicle is over one year old and has not been fixed what is the status of this recall notice?

- Antioch, CA, USA

I have not been contacted about replacement of my recalled airbag I am taking any passengers until replaced. This has not been a timely matter at all please explain [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Bryant, AR, USA

"takata recall" the door handle on the care is broken which enables me to get out of the vehicle. Which to me is considered a death trap. I have to roll down the window and open the door from the outside or have someone open it for me. My air bag is also raising out of the passenger side. This scares me. On hot days I fear that it may just explode due to the heat. Which may be a hazard to others and I.

- Milwaukee, WI, USA

Takata recall. The contact owns a 2008 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (mathews Ford marion Inc., located at 1155 Delaware ave, marion, oh 43302; (877) 862-5194) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was contacted at 866-436-7332, but was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Marion, OH, USA