10.0

really awful
Crashes / Fires:
17 / 2
Injuries / Deaths:
18 / 0
Average Mileage:
25,747 miles

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« Read the previous 20 complaints

problem #217

Aug 182017

Fusion

  • miles
The NHTSA remedy order lists this vehicle as a priority group 5 with parts available to effect the recall beginning 6/30/2017. The Ford dealer states there are no parts as of 8/18/2017. Are you going to enforce your court order remedy order?

- Orlando, FL, USA

problem #216

Jun 012016

Fusion

  • miles
Takata recall - I received a passenger airbag recall on my call over a year ago (June 1, 2016) and the dealerships still do not have the parts to repair this. I am currently now experiencing issues with my passenger airbag and it is being treated as this is not a serious issue. The issue I am experiencing is when I drive the top cover to the passenger airbag is rattling and now the airbag light has come on.

- Chester, VA, USA

problem #215

Jan 102017

Fusion

  • miles
Takata recall. The contact owns a 2008 Ford Fusion. The contact stated that he did not receive notification of NHTSA campaign number: 17V024000 (air bags). The dealer was not contacted. The contact stated that the passenger side air bag was about to deploy. The manufacturer was not made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.

- Everett, WA, USA

problem #214

Jun 012016

Fusion 4-cyl

  • miles
The contact owns a 2008 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer (crestview Ford located at 4060 ferdon blvd crestview, fl 32536, 850-682-2721) and was informed that the parts were on backorder. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 10/24/17 updated 10/26/2017

- Crestview, FL, USA

problem #213

Jul 152016

Fusion

  • miles
Takata recall. The contact owns a 2008 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called bill kay Ford at (708) 388-3000 (located at 14633 S cicero ave, midlothian, il 60445) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Parts distribution disconnect.

- Midlothian, IL, USA

problem #212

Jul 102017

Fusion

  • 100,000 miles
Was not notified of any recalls on this vehicle when I purchased it. I had an accident last month and the brakes locked up and I couldn't control the steering and went careening off the roadway into a stationary sign and tow up the passenger side of my vehicle. The passenger air bag never deployed. Nor the driver air bag.

- Titusville, FL, USA

problem #211

Aug 082017

Fusion 6-cyl

  • Automatic transmission
  • miles
Takata recall. The contact owns a 2008 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not called a local dealer. The manufacturer confirmed that the parts were not available for the recall remedy and were unable to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 10/26/17 the consumer stated the airbag is bulging from the right front dash.

- Ball Ground, GA, USA

problem #210

Jul 012016

Fusion

  • miles
"takata recall". safety recall notice 16S26 / NHTSA recall 16V-38. I received a recall notice about the takata recall from Ford Motor Co. More than a year ago (July 2016). I have never heard from Ford since and have questioned my local dealer several times and have been told they have not received the parts. The notice stated that the issue was with the passenger side airbag, so I am concerned about letting anyone ride in that seat. I believe that having to wait more than a year with no response or to have this resolved is unreasonable and a real safety issue for me and my family.

- Boones Mill, VA, USA

problem #209

Jun 012016

Fusion

  • miles
Recall for the air bag inflators 16S26 has still not been done because of no parts have been made available. NHTSA recall number: 16V384 June 2016

- Goshen, IN, USA

problem #208

Jul 142017

Fusion

  • 25,000 miles
"takata recall". I received a notice from Ford Motor Company in July 2016 concerning the passenger frontal airbag inflator which may rupture in the event of a crash. I understand that Ford will eventually repair this problem but my problem is that the airbag looks like it is getting ready to deploy right now? I have no problem waiting for a solution from Ford but I am concerned that the airbag may deploy at anytime. I keep checking this site for further information but it seems that there is no further information concerning this recall. I would appreciate it if someone could inform me as to the status of this recall before a passenger or even myself gets injured in the meantime.

- Hammond, LA, USA

problem #207

Jul 042016

Fusion

  • miles
Received a recall notice over 15 months ago and the actual dashboard where the air bag is housed is separating from the rest of the dashboard. Haven;T had any contact from the manufacturer and the recall is still open.

- Barnegat, NJ, USA

problem #206

Jul 212017

Fusion

  • miles
"takata recall" I have not gotten any more information regarding this recall since 2016. Ford has not reached out to me to get this resolved and now my airbag light is lighting up on my dashboard.

- Lansdowne, PA, USA

problem #205

Jul 122016

Fusion 4-cyl

  • miles
Takata recall. The contact owns a 2008 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags) however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer nor manufacturer was not contacted. The contact had not experienced a failure. VIN tool confirms part not available.

- Slippery Rock, PA, USA

problem #204

Jul 022016

Fusion

  • miles
Takata reall - over a year the issue is still unresolved. What does your office recommend" how unsafe does your office believe the vehicle is to drive? how long did your office allow Ford to fix this safety issue" also, I received the 15S21 recall (driver side air bag) on the families Ford mustang 2007; however, a 15S21 recall was never received on the 2008 Fusion (driver side air bag) why?

- East Alton, IL, USA

problem #203

Jan 312017

Fusion 6-cyl

  • miles
Takata recall. The contact owns a 2008 Ford Fusion. The contact received notification of NHTSA campaign number: 17V024000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer (atchinsion Ford located at 9800 belleville rd belleville, mi 48111 888-263-6032) who stated that the recall parts were on backorder. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 08/31/17

- Ypsilanti, MI, USA

problem #202

Jun 192016

Fusion 4-cyl

  • Manual transmission
  • miles
Takata recall. The contact owns a 2008 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The local dealer (tiffin Ford Lincoln 2020 w. market street, tiffin, oh 44883) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was called and the contact heard a voice recording. The VIN was invalid. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 08/09/17 updated 10/11/2017

- Tiffin, OH, USA

problem #201

Jun 012016

Fusion

  • miles
Takata recall. We are still waiting to have our vehicle serviced and repaired due to the faulty dangerous takata airbag. It's been over a year since the problem became known and still no repair from Ford.

- Harper Woods, MI, USA

problem #200

Jun 012016

Fusion 4-cyl

  • miles
Takata recall. The contact owns a 2008 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Parts distribution disconnect....updated 08/31/17

- Lafayette, IN, USA

problem #199

Jul 112017

Fusion

  • miles
Tamara recall I was not made aware that my vehicle was apart of this recall.

- Cranston, RI, USA

problem #198

Jul 082017

Fusion

  • miles
Takata recall. The contact owns a 2008 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The huntersville Ford dealer stated that the parts were not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Huntersville, NC, USA

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