The contact owns a 2008 Ford Fusion. The contact stated that the air bag warning indicator was illuminated. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer (lance cunningham Ford located at 4101 clinton highway knoxville, tn 37912 865-685-5588) and was informed that the recall remedy parts were on backorder. The contact called the manufacturer, but received a voice recording. The failure mileage was 158,000. VIN tool confirms parts not available.

- Knoxville, TN, USA

"takata recall" a recall letter for our vehicle was sent in July 2016 and it is now July 2017 and nothing has been done about the recall. This is very unacceptable. How can it take over a year to resolve this problem? this issue needs to be escalated so these vehicles can be repaired/fixed before some one else gets killed from the faulty passenger air bags.

- Corning, KS, USA

Takata recall. The contact owns a 2008 Ford Fusion. The contact stated that the passenger air bag was bulging from the air bag compartment. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer (elk grove Ford located at 9645 auto center drive elk grove, ca 95757 866-407-7961) and downtown Ford (located at 525 N 16th St sacramento, ca 98511) who stated that the recall parts were not available. The manufacturer was notified of the failure and advised the contact to have the vehicle towed to the dealer to be diagnosed at her own expense. Additionally, the contact was denied a loaner vehicle. The vehicle was not diagnosed. Or repaired. The failure mileage was 132,000. VIN tool confirms parts not available. Updated 08/29/17

- Davis, CA, USA

Takata recall. The contact owns a 2008 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to salinas valley Ford Lincoln (1100 auto center cir, salinas, ca 93907, (831) 444-4444) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was not notified of the issue. The contact stated that the air bag opened approximately ten inches on each side. The contact was concerned that the air bag would deploy. The failure mileage was unknown. VIN tool confirms parts not available. Parts distribution disconnect.

- Salinas, CA, USA

The contact owns a 2008 Ford Fusion. The contact stated that the driver's side interior door handle failed and fractured several times. The vehicle was not taken to the dealer. The contact replaced the driver's side interior door handle himself. The contact noticed that the driver's side door cable and actuator were not releasing the latch; therefore, it caused the handle to fracture. The contact advised that the interior door handle was replaced several times; however, the failure was not corrected. The manufacturer was notified of the failure. The contact also stated that the repair for NHTSA campaign number: 16V384000 (air bags) exceeded a reasonable amount of time for repair. The contact received the recall notification approximately eight months ago. The failure mileage was unknown. VIN tool confirms parts not available....updated 11/15/17

- Seminole, FL, USA

Takata recall. The contact owns a 2008 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called (tamiami Ford at 1471 airport pulling rd, naples, fl 34104, (239) 643-3673A) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was notified of the issue and was not able to confirm when the parts would be available. The contact had not experienced a failure. VIN tool confirms parts not available. Parts distribution disconnect. Updated 08/29/17

- Naples, FL, USA

Takata recall. The contact owns a 2008 Ford Fusion. The contact received notification of NHTSA campaign number: 17V024000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to stoneham motors (185 main St, stoneham, MA 02180) who stated that they did not have parts for the recall repair. The manufacturer was notified of the failure and stated that nothing could be done. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 10/24/17

- Stoneham, MA, USA

Takata recall. The contact owns a 2008 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags) however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer, gus machado Ford of kendall located on 15551 S dixie hwy miami fl 33157, where it was informed that the recall remedy parts were not available. The manufacturer was made aware of the issue. The contact had not experience a failure. VIN tool confirms part not available. Updated 11/07/17

- Miami, FL, USA

Takata recall the dash where my passenger side airbag is, is starting to come apart. I have not heard from Ford in over a year about this recall. I am not sure what would happen of someone pushed hard in that spot of my dash. To me it is a huge safety issue and should have already been fixed. Or they should at least stay in contact with people about this problem. I am very dissatisfied with Ford on this recall.

- Arcola, MO, USA

Takata recall: I received a recall notice from Ford about a year ago and to warn about passenger side airbag recall and to avoid having passengers sit in the car due to danger of injury or death due to flying parts of airbag in a collision. Ford still has not replaced the airbag and the dealer says that Ford has not released any parts to replace the airbag. I believe it will be one year in July. Can Ford be forced to replace these airbags soon" or provide a buy-back option for the car in case they cannot repair it? especially after 1 year" thank you!

- Kennett Square, PA, USA

I am registering this complain because it has been over one year and no parts are or at least no parts are said to be available...this needs to be fixed. The car is parked because of the risk to our daughter and whomever else would be with her.....one year

- Deadwood, SD, USA

Takata recall. The contact owns a 2008 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Springfield, MO, USA

Airbag recall 16V384000. Dealership claims no parts and may never get replaced. It has been over 1 year since the recall has been received.

- Shawnee, KS, USA

Takata recall. The contact owns a 2008 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags) for the frontal passenger air bag inflator. The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The local dealer (billy howell Ford Lincoln located on 1805 atlanta hwy, cumming, Georgia 30040) stated that the parts were not available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Cummings, GA, USA

Takata recall. The contact owns a 2008 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted, haydlen Ford in oakdale, California, and confirmed that the part was not available for the recall remedy. The manufacturer was made aware of the issue and referred the contact to NHTSA. The contact had not experienced a failure. VIN tool confirms parts not available.

- Oakdale, CA, USA

Takata recall. The contact owns a 2008 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was contacted at 866-436-7332. The manufacturer was made aware of the issue and were not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Newport News, VA, USA

Takata recall notified of recall for airbag 6/1/16, as of 6/5/17 still not fixed. "remedy not available". when will this be fixed"?"

- Aurora, CO, USA

Takata recall. The contact owns a 2008 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The local dealer (van horn Ford 1000 E. summit avenue oconomowoc, wi 53066) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer did not know when the parts would arrive. The contact had not experienced a failure. VIN tool confirms parts not available.

- Dousman, WI, USA

Takata recall: In July 2016 (2016) I was notified about the front passenger seat airbag recall by Ford Motor Company. I have telephoned my local dealer a couple times since without "luck" that I can get the repair. I've contacted Ford motor through their chat line and been told the same thing the letter said, "you'll be notified". I year (almost) later I still live in fear when someone has to ride in my front passenger seat! this is totally ridiculous and shouldn't happen in the good old usa. I have a friend with an Accord (Honda) who got her car fixed within about 4 months (same problem) and another who has an infiniti who got their car fixed (same problem) in about 6 months. Pretty much says, "don't buy american" in my estimation! after 1 year, I think Ford should start compensating people they have not been able to service because not only is this inconvenient it is dangerous. News reports say the situation is especially bad for hot / humid climates...well, that's just where I live!

- Savannah, GA, USA

Takata recall. Manufacturer still cannot replace air bags and it has been over a year since the recall was issued (May 2016)

- Honolulu, HI, USA