10.0
really awful- Crashes / Fires:
- 17 / 2
- Injuries / Deaths:
- 18 / 0
- Average Mileage:
- 25,747 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Received recall notice almost 1 year ago regarding the takata air bag. The dash is now separating at the air bag location. Concerned about safety of occupants.
- Barnegat, NJ, USA
The contact owns a 2008 Ford Fusion. The contact received a recall notification for NHTSA campaign number: 16V384000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer stated that the parts were unavailable. The manufacturer did not know when the parts would arrive. The contact had not experienced a failure. VIN tool confirms parts not available. Parts distribution disconnect.
- Grain Valley, MO, USA
Takata recall I was sent notice regarding my vehicle. I called my Ford dealer and they stated the parts to fix aren't available yet. I called Ford corporate to complain and they offered me no remedy, fix, apology, rental car, etc. I intend to drive this car until it breaks and it's still in great shape with plenty life left.
- Louisville, KY, USA
Takata recalls: This has gone on for too long. The NHTSA is not putting enough pressure on getting these airbags replaced. Vehicles should be "grounded" and a free rental provided and that will get some action. Once the government reached a settled any efforts for getting the issue resolved stopped.
- Beavercreek, OH, USA
Takata recall. The contact owns a 2008 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer confirmed that the parts were not available for the recall remedy. The manufacturer did not know when the parts would be available. The contact had not experienced a failure. VIN tool confirms parts not available.
- Eastonville, WA, USA
Takata recall. The contact owns a 2008 Ford Fusion. The contact received notification of NHTSA campaign number: 17V024000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The contact was unable to determine when the vehicle would be repaired. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact was not experiencing a failure. VIN tool confirms parts not available. Updated 06/21/17
- Williamsville, NY, USA
Still waiting to get passenger side takata airbag replaced. How long are you going to allow this issue to continue. Make takata provide rental cars to vehicles affected and that will get them moving.
- Beavercreek, OH, USA
Takata recall. The contact owns a 2008 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The part for the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer confirmed that the parts were not available for the recall remedy. The manufacturer confirmed that the vehicle was included in NHTSA campaign number: 16V384000 (air bags), but there was no date as to when the recall remedy parts would be available. The contact had not experienced a failure. VIN tool confirms parts not available. Parts distribution disconnect.
- Owensboro, KY, USA
Takata recall. We received this information in reference to air bag defect.. each time we drive our car because we never know when it could go defective with a passenger in the seat. We haven't heard anything in way of oral conversation. We just received the letter and that was it. We received the letter last year in July. Please shed some light into this matter as to when we will be contacted in way of repair. Nothing has happened to the car it's just frightening knowing that the air bag is defective.
- Marietta, GA, USA
Takata recall. The contact owns a 2008 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The interim notice from the manufacturer did not give a specific date for when the part would become available. The contact was unable to determine when the vehicle would be repaired. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact was not experiencing a failure. VIN tool confirms parts not available.
- Littlestown, PA, USA
Takata recall. The contact owns a 2008 Ford Fusion. The contact stated that the recall notice for NHTSA campaign number: 16V384000 (air bags) was received in June of 2016. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. The contact had not experienced a failure. The VIN tool confirms parts not available.
- Dalton City, IL, USA
Takata recall. The contact owns a 2008 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the repair was unavailable. The contact mentioned that the dealer needed the letter stating that the parts were available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The manufacturer informed the contact that he would receive another letter when the parts become available. The contact had not experienced a failure. VIN tool confirms parts not available.
- Wellston, OK, USA
"takata recall" letter was mailed out July 2016 for this safety recall 16S26. Ford Motor Company has never mailed another letter stating the part is available to be replaced. I contacted five star Ford of plano upon receipt of this correspondence and was advised another letter will be sent when parts are available. No 2nd Ford Motor Company letter has been received. What is the next step? the initial letter is attached.
- Dallas, TX, USA
Takata recall. The contact owns a 2008 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The manufacturer informed the contact that they could not obtain a loaner vehicle due to NHTSA not giving them authorization. The contact had not experienced a failure. VIN tool confirms parts not available.
- Louisville, KY, USA
Received important safety recall in July of 2016, and still have yet to receive any additional information.
- Barberton, OH, USA
Takata recall. The contact owns a 2008 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Phoemiz, AZ, USA
Takata recall. The contact owns a 2008 Ford Fusion. The contact stated that the air bag warning light illuminated. The vehicle was nor diagnosed or repaired. The VIN was included in NHTSA campaign number: 16V384000 (air bags) however the part for the recall repair was not available. The manufacturer was not notified of the failure. The approximate failure mileage was 150,000. VIN tool confirms parts not available.
- Jonesboro, GA, USA
Takata recall notice was sent by Ford in July 2016. I have taken the car in several times but dealer says parts are not available. I am very concerned about the safety and also can not sell the car with a known defect. I suspect Ford is trying to avoid there responsibility because the car is old.
- Springfield, VA, USA
Takata recall. The contact owns a 2008 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Plainfield, IN, USA
- Ventura, CA, USA