10.0
really awful- Crashes / Fires:
- 17 / 2
- Injuries / Deaths:
- 18 / 0
- Average Mileage:
- 25,747 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2008 Ford Fusion. The contact observed that the dashboard was lifted around the passenger side air bag. The failure recurred continuously. The vehicle was taken to a dealer, but it was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 52,750.
- Long Beach , CA, USA
Dashboard is peeling up in front of the edge of the passenger side airbag
- Columbus, OH, USA
The front side passanger air bag top is pealing up.
- So.St.Paul , MN, USA
Dashboard peeling back in front of passenger side airbag. Very common issue for 2006-2009 Fusion which Ford refuses to acknowledge as a safety issue or offer repair without significant cost to owner. Dashboard peels back and bubbles in front of where passenger airbag deploys and may cause interference with airbag operation. This is not an isolated incident or result of improper care by owners, the problem is too widespread. This should be a recalled item or fix.
- Norman, OK, USA
The contact owned a 2008 Ford Fusion. While driving 30 mph in a parking lot, the driver crashed unexpectedly into a pole. The front driver side air bag failed to deploy upon impact. A police report and a fire report were filed. The driver sustained brain injuries, bruises to the chest area, and lacerations to the forehead which required medical attention. The vehicle was completely destroyed and towed to an independent mechanic. The manufacturer was made aware of issue. The approximate failure mileage was 70,501.
- Ooltewah , TN, USA
The dashboard had begun to slightly bulge and has now peeled away from the passenger side air bag. After researching online, this appears to be a very widespread issue, of which Ford has no remedy in place for except replacing the entire dash. For a car with relatively low miles over the course of ownership, this seems like an issue that should be corrected. I have no way of knowing how it may affect deployment of the air bag, and I'm not sure I want to find out.
- Matthews, NC, USA
2 yrs the passenger side air bag is bugling, I called the Ford motor customer service and was told there was no warranty or recall for this, I called the local dealership and was told $1000 - $ $1500 to repair, now this is a defect on the company, now if the airbag is deployed and my 92 grandmother is sitting there, she is going to be bruised, what if my mother @ 73 is sitting there and we can't avoid a pothole and it's deployed, what if the sun ( which is an act of god) continue to span out the dashboard, my insurance will not pay for Ford Motor Co defect... the consumer is responsible per customer service, I was told to save my receipt and could be reimbursed (could be) seem to be no one is reading this complaint and hold Ford liable for would could be prevented... injury, medical bills, missed work, suffering, possible death, why wait!!
- Indianapolis, IN, USA
The contact owns a 2008 Ford Fusion. The contact stated that the dashboard fractured near the air bag area. In addition, the air bag warning light illuminated during the summer and turned off during cold weather conditions. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 75,000.
- Ft Walton Beach, FL, USA
In the summer of 2013 I noticed that the passenger dash was coming undone (separating from the dash and sticking up) in front of the airbag of my 2008 Ford Fusion. The dash is now curled up so much that I fear that it may interfere with the deployment of the passenger airbag. At the time of this complaint, there are no known statements regarding the foam vinyl separating from the dash. I would like to know if any research has been conducted to ensure that this does not affect the deployment of the passenger airbag.
- Kansas City, MO, USA
In the summer of 2013 I noticed that the passenger dash was coming undone (separating from the dash and sticking up) in front of the airbag of my 2008 Ford Fusion. The dash is now curled up so much that I fear that it may interfere with the deployment of the passenger airbag. At the time of this complaint, there are no known statements regarding the foam vinyl separating from the dash. I would like to know if any research has been conducted to ensure that this does not affect the deployment of the passenger airbag.
- Bolivar, OH, USA
The vehicle has bulging dash board at the passenger side /airbag case and the airbag signal is always on. I noticed it around 3 months ago. I brought the vehicle at dana motors in staten island, was told no a recall on airbag and they do not fix bulging dash board..please help.
- Staten Island, NY, USA
The dashboard above the passenger air bag has buckeled and will not return to the original position. You can see the foam inside. I called the local dealer and was told it was not a safety issue and it has not been fixed. I had thought due to the hot weather it had buckeled and it was a rare case but as I am reading this is a common issue for Ford with the 08 Fusion. Hoping with more complaints this will be fixed.
- Fenton, MO, USA
Cracked dashboard that exposes the airbag. Power train coil on damage.
- Dayton, OH, USA
The contact owns a 2008 Ford Fusion. The contact stated that the passenger side dashboard was cracked and exposing the airbag. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 98,000.
- Savannah, GA, USA
Drivers side air bag indicator came on and has mostly stayed on the entire time.
- Richalnd, IN, USA
A few years back I got into my 2008 Ford Fusion and I remember it being a very hot summer day. I looked over at my passenger side air bag/dash board area and part of the dash where the seam is, was sticking out. I was able to push it back in right away but now I can't. the dash above where the air bag is just always sticks out now. I figured since it was so hot that day that's why it happened. I still have never been able to get it fixed and it doesn't seem safe to me. I've looked on numerous websites and have read that many other people with the same car and year have had this issue.
- Omaha , NE, USA
The passenger side air bag, the dash that covers it is opening up. For a car this car that is from 2008 should not be happening. For the dash to becoming up like that to where you can see the air bag is really bad. What happens if the air bag goes off and gets suck on the tip of the open dash someone could get really hurt or even die. I did take it to the Ford company and they said that I would have to pay close to 1,000 dollars to get it fix and that it would not count as a recall. I have not got it fix and I am hoping that it does not get worse as time goes on.
- New Port Richey, FL, USA
The contact owns a 2008 Ford Fusion. The contact stated that the air bag warning light illuminated and the front passenger side panel was swelling from the airbag pressure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was unknown.
- Philadelphia, PA, USA
Passenger side airbag dashboard has begun to separate at the airbag seam on the lower side and bubbled out, approximately 3-4 inches.
- Roanoke, VA, USA
- Schaumburg , IL, USA