We have had our 2009 Ford Fusion SE 2.3L for about six years. It's had a handful of random issues, some covered by extended warranty and some happened afterward. Overall it's been a decent family car. However, this January we a received what reads as a pretty significant potential issue with the ABS brake module - "may result in extended brake pedal travel"... When this first was received, I called the dealer immediately who told me they would contact me when parts were in. With life's business, I forgot.
One would think with a notice like this they would be ready to fix... yet here we are, almost 8 months later, and I happened to stop into the dealer to check on this recall. NO parts and no fix offered yet!
We'll see how soon they get to this fix, and if I have any issues on the road because of it. Fortunately my wife and kids are no longer regularly in the car and it is my work vehicle, but a safety issue like this seems like it should be fixed ASAP, not "whenever parts are available."
We have had our 2009 Ford Fusion SE 2.3L for about six years. It's had a handful of random issues, some covered by extended warranty and some happened afterward. Overall it's been a decent family car. However, this January we a received what reads as a pretty significant potential issue with the ABS brake module - "may result in extended brake pedal travel"... When this first was received, I called the dealer immediately who told me they would contact me when parts were in. With life's business, I forgot.
One would think with a notice like this they would be ready to fix... yet here we are, almost 8 months later, and I happened to stop into the dealer to check on this recall. NO parts and no fix offered yet!
We'll see how soon they get to this fix, and if I have any issues on the road because of it. Fortunately my wife and kids are no longer regularly in the car and it is my work vehicle, but a safety issue like this seems like it should be fixed ASAP, not "whenever parts are available."
Thanks a lot, Ford.
- George S., Morris, IL, US